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M&T Bank

60 Mt Bank Client Development Associate Jobs Hiring Near You

M&T Bank

CAM Litigation Liaison

Getzville, NY

$62.20K - $103.60K/yr

The position is responsible for protecting M&T's interest in the subject mortgaged property, including appearing in court on behalf of M&T Bank and supplying attorneys involved with the case ...

M&T Bank

CAM Litigation Liaison

Getzville, NY

$62.20K - $103.60K/yr

The position is responsible for protecting M&T's interest in the subject mortgaged property, including appearing in court on behalf of M&T Bank and supplying attorneys involved with the case ...

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M&T Bank Jobs Information

Do workers at M&T Bank get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

Does M&T Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

At M&T Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from M&T Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at M&T Bank?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 70 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers at M&T Bank worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do M&T Bank workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for M&T Bank workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at M&T Bank?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Do M&T Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 82 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at M&T Bank do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 85 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at M&T Bank?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at M&T Bank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at M&T Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at M&T Bank get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at M&T Bank?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at M&T Bank enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at M&T Bank recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at M&T Bank?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at M&T Bank?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think M&T Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how M&T Bank is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Client Development Associate jobs?
What are the most popular jobs at Mt Bank?
What are the most popular categories at Mt Bank?
Infographic showing various Client Development Associate job openings at Mt Bank in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 84% Physical, 13% Hybrid, and 3% Remote job distribution.
Banking Services Operations Associate IV - Retail Servicing Escalations

Banking Services Operations Associate IV - Retail Servicing Escalations

M&T Bank

Millsboro, DE • On-site

$20.55 - $34.25/hr

Full-time

Posted 21 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

65th of 141 rated banks

Job description

Overview:
Responds to non-regulatory complaints from various channels including written and email correspondence for mortgage servicing, originations and consumer lending products on behalf of M&T Bank or investors. Responds to inquiries of a more complex nature that have escalated out of the contact center for resolution. Fully resolves the complaints and inquiries by discussing resolution via the phone or creating unique written communications to ensure full satisfaction within set service levels.
Primary Responsibilities:
  • Investigate and resolve problem situations and complaints with accurate information, utilizing judgement, operational and technical knowledge.
  • Research and identify root cause problem causation and work with various levels of leadership to establish a process to mitigate future occurrences.
  • Exercise decision making based on extensive product, systems policy and operational knowledge leveraging resources only when needed.
  • Complete all activities in a manner compliant with applicable laws and regulations, such as RESPA (Real Estate Settlement Procedures Act), FDCPA (Fair Debt Collection Practices Act) and other applicable mortgage and consumer lending servicing regulations.
  • Create written communications to customers.
  • Complete quality control of offshore vendors who are processing work on behalf of the Bank.
  • Maintain proficiency in use of multiple pertinent systems and knowledge of Mortgage and Consumer Lending business and product lines.
  • Review and draft related procedures as requested.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned

Scope of Responsibilities:
The position works under minimal supervision and adheres to metrics and service level agreements.
Education and Experience Required:
Associate's degree and a minimum of 1 year customer service experience, or in lieu of a degree, a combined minimum of 3 years' higher education and/or customer service experience, including a minimum of 3 years' customer service experience
Proven customer service experience
Proficiency with personal computers as well as pertinent spreadsheet and word processing software
Strong verbal and written communication skills
Strong problem-solving skills
Education and Experience Preferred:
Bachelor's degree
Mortgage Servicing experience
Knowledge of RESPA requirements
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Millsboro, Delaware, United States of America

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