Customer Service Representative
$15 - $20.25/hr
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Customer Service is ultimately responsible for achieving this goal regardless of the level of ...
29 Moore Customer Service Jobs Hiring Near You
Customer Service Representative
$15 - $20.25/hr
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Customer Service is ultimately responsible for achieving this goal regardless of the level of ...
Previous experience as a Host or in a customer service role is preferred. * Exceptional ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...
Previous experience as a Host or in a customer service role is preferred. * Exceptional ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...
Front Desk Agent
$13.75 - $17.25/hr
Required Skills/Qualifications: * 2+ years of experience in a customer service position * Work ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...
Front Desk Agent
$13.75 - $17.25/hr
Required Skills/Qualifications: * 2+ years of experience in a customer service position * Work ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...
Account Executive
Lanham, MD · Hybrid
Friendly, customer-service orientedattitude. * Proficiencywith Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Account Executive
Lanham, MD · Hybrid
Friendly, customer-service orientedattitude. * Proficiencywith Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
A successful server assistant at The Club at The Moore will demonstrate efficiency, attentiveness, and strong customer service skills. Responsibilities: * Complete training to gain comprehensive ...
A successful server assistant at The Club at The Moore will demonstrate efficiency, attentiveness, and strong customer service skills. Responsibilities: * Complete training to gain comprehensive ...
Account Manager
Lanham, MD · Remote
Friendly, customer-service orientedattitude. * Ability to adapt to changing priorities. * Comfort ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Account Manager
Lanham, MD · Remote
Friendly, customer-service orientedattitude. * Ability to adapt to changing priorities. * Comfort ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Fundraising platforms (Qgiv, Luminate, Raise Donors, Fundraise Up, Classy) * CRM platforms ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Fundraising platforms (Qgiv, Luminate, Raise Donors, Fundraise Up, Classy) * CRM platforms ...
CRM Support Analyst
Peabody, MA · Hybrid
... and service. The CRM Support Analyst will provide end user support in assisting with file ... Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ...
CRM Support Analyst
Peabody, MA · Hybrid
... and service. The CRM Support Analyst will provide end user support in assisting with file ... Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ...
Programmatic Media Buyer
Lanham, MD · Remote
Friendly, customer-service oriented attitude. * Proficiency with Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Programmatic Media Buyer
Lanham, MD · Remote
Friendly, customer-service oriented attitude. * Proficiency with Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Programmatic Media Buyer
Lanham, MD · Remote
Friendly, customer-service oriented attitude. * Proficiency with Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Programmatic Media Buyer
Lanham, MD · Remote
Friendly, customer-service oriented attitude. * Proficiency with Microsoft Word, PowerPoint, and ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
... Moore, our Bartenders play a pivotal role in delivering unparalleled service and creating ... Assess customers' needs and preferences and make recommendations * Mix ingredients to prepare ...
... Moore, our Bartenders play a pivotal role in delivering unparalleled service and creating ... Assess customers' needs and preferences and make recommendations * Mix ingredients to prepare ...
Customer Service Representative
$50K - $60K/yr
Job Title Location 4612 Navistar Dr., Frederick, MD, 21703, United States Base Pay $50,000.00 - $60,000.00 / Year Job Category Direct Mail, SOP, CRM Industry Digital Direct Marketing, Direct Mail ...
Customer Service Representative
$50K - $60K/yr
Job Title Location 4612 Navistar Dr., Frederick, MD, 21703, United States Base Pay $50,000.00 - $60,000.00 / Year Job Category Direct Mail, SOP, CRM Industry Digital Direct Marketing, Direct Mail ...
Coordinator, Account Management
Westminster, CO · On-site +1
$20 - $26/hr
SimioCloud, a Moore company, delivers advanced data, analytics, and machine learning solutions to ... Familiarity with CRM or workflow tools (e.g., Salesforce) * Advanced proficiency in Excel or ...
Coordinator, Account Management
Westminster, CO · On-site +1
$20 - $26/hr
SimioCloud, a Moore company, delivers advanced data, analytics, and machine learning solutions to ... Familiarity with CRM or workflow tools (e.g., Salesforce) * Advanced proficiency in Excel or ...
This role works across Moore teams, external business partners, and customer stakeholders to ensure ... Experience in a full-service agency environment. * Bachelor's degree required, master's degree a ...
This role works across Moore teams, external business partners, and customer stakeholders to ensure ... Experience in a full-service agency environment. * Bachelor's degree required, master's degree a ...
Digital Media Planner
Lanham, MD · Remote
... other digital services like website design. #LI-remote Moore is a data-driven constituent ... Experience generating new leads, customers and revenue is an absolute must. * Must work well under ...
Digital Media Planner
Lanham, MD · Remote
... other digital services like website design. #LI-remote Moore is a data-driven constituent ... Experience generating new leads, customers and revenue is an absolute must. * Must work well under ...
The Moore is a landmark destination in the Miami Design District, comprised of a private members ... The role involves following proper steps of service and delivering food and beverages to the ...
The Moore is a landmark destination in the Miami Design District, comprised of a private members ... The role involves following proper steps of service and delivering food and beverages to the ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Experience with e-CRM platforms such as Blackbaud Convio/Luminate Online, Salsa, Classy, Engaging ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Experience with e-CRM platforms such as Blackbaud Convio/Luminate Online, Salsa, Classy, Engaging ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Experience with e-CRM platforms such as Blackbaud Convio/Luminate Online, Salsa, Classy, Engaging ...
... services like website design. Moore is a data-driven constituent experience management (CXM ... Experience with e-CRM platforms such as Blackbaud Convio/Luminate Online, Salsa, Classy, Engaging ...
Sales Associate
Westminster, CO · Remote
$14 - $19/hr
... providing excellent customer service and converting inquiries into sales. * Maintain ongoing ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Sales Associate
Westminster, CO · Remote
$14 - $19/hr
... providing excellent customer service and converting inquiries into sales. * Maintain ongoing ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...
Moore Jobs Information
What are the most popular jobs at Moore?
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$15 - $20.25/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
Job description
Mooreis a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
We're currently seeking a dependable and customer-focused Customer Service Representativeto join our team on a full-time basis. This role is responsible for providing exceptional customer support, ensuring accurate documentation, and assisting with daily office operations.
Responsibilities:
- Working with a team of CSRs and other departments to find appropriate solutions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Provides seamless full-service production coordination, from beginning to end, as the primary internal point of contact for the customer, sales, production, and administration. Customer Service is ultimately responsible for achieving this goal regardless of the level of support provided by sales and/or production.
- In conjunction with the sales representative obtains job information from customer that is complete, concise, current, and in writing. When instructions are required in addition to the estimate and are not provided by the customer a brief written confirmation of instructions is provided to the customer for confirmation.
- Works in collaboration with Prepress and Data Processing departments to review proofs as needed. (New or complex work, changes).
- Develops key relationships with internal resources to assist with problems.
Duties/Responsibilities:
- Uses CRM continuously to monitor and update customer needs and expectations.
- Notifies everyone with the "need to know" (Sales Representative, Customer, Production, etc.) if there are changes, if schedules are off, or if customer expectations can't be met.
- Escalates to Supervisor or Production Manager, when necessary if schedule changes or problems occur.
- Reviews reports, QA Letters, M/P, and inventory.
- Reviews QC checklists and Customer SOP.
- Enters, on an ongoing basis, any relevant account information into CRM to ensure that customer wants, needs, and expectations are consistently realized.
- Writing SOPs for accounts as needed.
- Uses CRM continuously to monitor customer needs and expectations.
- Minimal travel anticipated; may consist of auto and air travel.
Required Skills/Abilities:
- Sets business and personal goals and develops clearly written action plans.
- Excellent time management and organizational skills.
- Knowledgeable of Print Stream, CRM, and SOPs.
- Microsoft Office Suite, Work Queue, and Trello (Tech-Savvy).
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
Education and Experience:
- High School Diplomat with 3 -5 years of Printing and/or direct mail production experience is preferred.
- College Degree.
Benefits:
- 401(k) matching
- Dental Insurance
- Health insurance
- Paid time off.
- Vision insurance
Location: Frederick, MD (100% Onsite Work)
Moore Company participates is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.