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29 Moore Customer Service Jobs Hiring Near You

Moore

Customer Service Representative

Frederick, MD

$15 - $20.25/hr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Customer Service is ultimately responsible for achieving this goal regardless of the level of ...

The Moore

The Roof at The Moore Host

Miami, FL · On-site

Previous experience as a Host or in a customer service role is preferred. * Exceptional ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...

The Moore

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

Required Skills/Qualifications: * 2+ years of experience in a customer service position * Work ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...

The Moore

Club Server Assistant

Miami, FL · On-site

A successful server assistant at The Club at The Moore will demonstrate efficiency, attentiveness, and strong customer service skills. Responsibilities: * Complete training to gain comprehensive ...

The Moore

Sommelier

Miami, FL · On-site

Build strong customer relationships through excellent service and by providing a memorable wine ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...

Moore

Account Manager

Lanham, MD · Remote

Friendly, customer-service orientedattitude. * Ability to adapt to changing priorities. * Comfort ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...

The Moore

Rooftop Bartender

Miami, FL · On-site

... Moore, our Bartenders play a pivotal role in delivering unparalleled service and creating ... Assess customers' needs and preferences and make recommendations * Mix ingredients to prepare ...

Moore

Project Coordinator

Elkwood, VA · On-site

The Project Coordinator maintains the highest level of customer service and ensures the execution ... Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ...

Moore

Data Programmer

Topeka, KS · On-site

... with the customer service team and production staff. • Serve as technical support for all ... Moore is a constituent experience company that integrates the donor experience across all platforms ...

Moore

Coordinator, Account Management

Westminster, CO · On-site +1

$20 - $26/hr

SimioCloud, a Moore company, delivers advanced data, analytics, and machine learning solutions to ... Familiarity with CRM or workflow tools (e.g., Salesforce) * Advanced proficiency in Excel or ...

Moore

QA Engineer

Westminster, CO · Remote

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Work collaboratively with cross-functional teams including developers, product managers, customer ...

The Moore

Torno Subito Food Runner

Miami, FL · On-site

The Moore is a landmark destination in the Miami Design District, comprised of a private members ... The role involves following proper steps of service and delivering food and beverages to the ...

Moore

Manager, Client Success

Lanham, MD

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Friendly, customer-service orientedattitude. * Strong written and verbal communication skills.

The Moore

Member Relations Manager

Miami, FL · On-site

... CRM documentation. * Able to manage sensitive member information, account details, and service ... The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll ...

Moore

Donor Ambassador, Program Support

Lanham, MD · Hybrid

Experience within the fundraising, sales, or customer services environment or equivalent volunteer ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...

Moore

Email Marketing Manager

Lanham, MD · On-site

Commitment to delivering error-free work and high-quality customer service to clients. * Strong ... Moore is committed to creating a diverse environment and is proud to be an equal opportunity ...

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Infographic showing various Customer Service job openings at Moore in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, 8% Hybrid, and 20% Remote job distribution.

Customer Service Representative

Moore

Frederick, MD

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Mooreis a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

We're currently seeking a dependable and customer-focused Customer Service Representativeto join our team on a full-time basis. This role is responsible for providing exceptional customer support, ensuring accurate documentation, and assisting with daily office operations.

Responsibilities:

  • Working with a team of CSRs and other departments to find appropriate solutions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Provides seamless full-service production coordination, from beginning to end, as the primary internal point of contact for the customer, sales, production, and administration. Customer Service is ultimately responsible for achieving this goal regardless of the level of support provided by sales and/or production.
  • In conjunction with the sales representative obtains job information from customer that is complete, concise, current, and in writing. When instructions are required in addition to the estimate and are not provided by the customer a brief written confirmation of instructions is provided to the customer for confirmation.
  • Works in collaboration with Prepress and Data Processing departments to review proofs as needed. (New or complex work, changes).
  • Develops key relationships with internal resources to assist with problems.

Duties/Responsibilities:

  • Uses CRM continuously to monitor and update customer needs and expectations.
  • Notifies everyone with the "need to know" (Sales Representative, Customer, Production, etc.) if there are changes, if schedules are off, or if customer expectations can't be met.
  • Escalates to Supervisor or Production Manager, when necessary if schedule changes or problems occur.
  • Reviews reports, QA Letters, M/P, and inventory.
  • Reviews QC checklists and Customer SOP.
  • Enters, on an ongoing basis, any relevant account information into CRM to ensure that customer wants, needs, and expectations are consistently realized.
  • Writing SOPs for accounts as needed.
  • Uses CRM continuously to monitor customer needs and expectations.
  • Minimal travel anticipated; may consist of auto and air travel.

Required Skills/Abilities:

  • Sets business and personal goals and develops clearly written action plans.
  • Excellent time management and organizational skills.
  • Knowledgeable of Print Stream, CRM, and SOPs.
  • Microsoft Office Suite, Work Queue, and Trello (Tech-Savvy).
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.

Education and Experience:

  • High School Diplomat with 3 -5 years of Printing and/or direct mail production experience is preferred.
  • College Degree.

Benefits:

  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off.
  • Vision insurance

Location: Frederick, MD (100% Onsite Work)

Moore Company participates is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.

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