57 Microchip Customer Service Jobs Hiring Near You

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

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Job Description:

Microchip - Frequency & Time Systems (FTS) provides world-class timing solutions and sets the world's standard for time. FTS generates, distributes and applies precise time for telecom, wireless, aerospace/defense, IT infrastructure and metrology industries. FTS's customers, from telecom service providers and network equipment manufacturers to governments and their suppliers worldwide, enabling the ability to build more reliable networks and systems by using the company's advanced timing technologies, atomic clocks, services and solutions.

Microchip is seeking an experienced and proactive Process Engineer to support manufacturing and process development of the Chip Scale Atomic Clock. The CSAC is the world's most innovative low-power atomic clock, first introduced in 2011.

Details:

We are seeking a proactive, enthusiastic, and driven Process Engineer who enjoys working within a team environment. In this role, you will actively contribute to the engineering efforts required for the manufacture of our Chip Scale Atomic Clock. The position requires both electrical, mechanical and chemical engineering competencies and will operate within various engineering disciplines. Role functions will include manufacturing support, materials analysis & definition, production analysis, and process advancement.

This role is an experience-rich opportunity for a senior process engineer to work alongside a team of experienced Technicians, Manufacturing Engineers and R&D Engineers. In this fast-paced environment, the selected candidate will quickly integrate within a role characterized as having high levels of autonomy, process development, yield improvement and manufacturing sustainment.

Requirements/Qualifications:

Responsibilities:

• Maintain and create detailed SOP's for different equipment/ processes, including assembly, solder reflowing, sealing, wafer bonding, wafer dicing, evaporation, and sputtering.
• Collect and analyze process data to identify trends and make data-driven decisions while continuously improving and optimizing processes in the physics package product line.
• Provide technical support and training to production teams and end-users for different processes.
• Recommend and implement equipment and process modifications to improve production efficiency, throughput and production yields for new and existing designs.
• Coordinate with suppliers and manufacturers for components procurement, including wafers, VCSELS, photodiodes, solder preforms, thermistors, and LCCs.
• Apply lean manufacturing or Six Sigma methodologies to optimize existing processes for efficiency and cost-effectiveness.
• Establish quality control guidelines, develop testing methods, and ensure compliance with safety and quality standards.
• Ensure compliance with industry standards, environmental regulations, and company policies.
• Provide guidance and training to junior engineers and other staff on process improvements and developments.
• Work on the development and implementation of automated manufacturing processes for assembling semiconductor components.
• Participate and assist in design development of next generation CSAC and support DFM activities.
• Understand and support ERP utilization that is conducive to manufacturing flow and planning.
• Perform failure analysis and drive structured problem solving activities to root cause and corrective action.

Qualifications:

• Minimum 10 years of relevant experience with a BS degree, or 5 years with a MS degree.
• Experience with complex new product introduction programs, with a proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems.
• Experience in fast pace manufacturing environment
• Experience with hardware bill of materials (BOMs), process documentation, and assembly and test processes
• Experience in Design and Manufacturing in a new product introduction (NPI) role
• Ability to build strong relationships, manage multiple projects simultaneously, and lead cross-functional teams.
• Ability to clearly communicate project requirements and schedules, both verbally and in writing.
• Experience working internationally across multiple time zones and cultures.
• Fluency in utilizing appropriate best-practice engineering principles.
• Ability to travel up to 10% domestically or internationally as required.

Preferred qualifications:

• Familiarity with statistical methods and concepts such as SPC, ANOVA, 8D, Gage R&R, DOE, 5 Why's, Fishbone, 6 Sigma, 6S, Lean Value Stream, etc.
• Experience with PLM and ERP software
• MS in Electrical, Mechanical, Chemical, Manufacturing, or Industrial Engineering strongly preferred.

Expected Behavior:

• Team player
• Self-starter
• Strong work ethics
• Flexible/ adaptable to changing priorities.
• Inclusive embraces diversity and embodies Microchip guiding values.

U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).

Travel Time:

0% - 25%

Physical Attributes:

Bending at Waist, Carrying, Electrical Hazards, Feeling, Fumes or Odors, Handling, Hearing, Lifting, Mechanical Hazards, Other, Pulling, Pushing, Reaching, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements:

50% standing, 50% sitting, 100% inside.

Pay Range:

We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay, restricted stock units, and quarterly bonus payments. In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading ESPP program with a 2 year look back feature. Find more information about all our benefits at the link below:

Benefits of working at Microchip

The annual base salary range for this position, which could be performed in the US, is $75,000 - $232,000.*

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.