ZipRecruiter

Log In

Managed | Staffing
Managed | Staffing

63 Managed Staffing Desktop Support Jobs Hiring Near You

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

To support the daily activities of the Desktop Support computing systems including the ... Work with IT staff on developing new policies or procedures. Order computer supplies related to his ...

Cynet Systems

Desktop Support Technician

East Hartford, CT · On-site

$20 - $23/hr

Mentor and guide junior desktop support staff, fostering knowledge transfer and professional growth. Oversee ticket queue management, ensuring timely response and resolution of local support requests.

Marencor

Desktop Support

Madison Heights, MI · On-site

$18.75 - $23.75/hr

Ability to multitask and manage workday efficiently INTERVIEW PROCESS: * In-person interview ... The Department requires Desktop Support staff to maintain a working knowledge of internal computer ...

Samprasoft

Desktop Support

Wildwood, MO · On-site

Manage and organize support information knowledge base. * Proactively identify areas of improvement ... Desktop SupportThis is a high PRIORITY requisition.

AA2IT

Desktop Support Technician

Hooksett, NH · On-site

$20 - $25.50/hr

Desktop Support Technician Location: Industrial Park Dr, Hooksett NH 03106 Schedule Likely 8:00 to ... Must interface with corporate end users as well as engineering and management staff. Provide Hands ...

Experis

Desktop Support

Madison, WI · Hybrid

As a Desktop Support specialist, you will be part of the IT support department supporting end-users ... managing the talent that enables them to win. We develop innovative solutions for hundreds of ...

STI

Desktop Support

Salem, VA · On-site

$19.50 - $25/hr

... managing desktop and laptop computers as well as wireless devices Required 5 Years Ability to ... staff Desired 0 Knowledge of computer/mobile device applications and how they operate in an ...

Procyon TS

Desktop Support Engineer

Cleveland, OH · On-site

DESKTOP SUPPORT Location: Cleveland, Ohio (Day1 Onsite) FTE Only Job Summary: We are seeking a ... Manage print queues and resolve print-related issues * Collaborate with IT teams to ensure seamless ...

New

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Travels between 5 sites to assist end users and internal IT staff. * Maintains on-hand inventory of ... in support of desktop technologies * CompTIA A+ Certification * Low-level understanding of ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients ... Manage Microsoft 365 and Azure AD environments, including security, access, and policies

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...

ClifyX

Desktop Support

Boston, MA · On-site

Should have managed Android/iOS device management. * Provide Support for roaming users to ... Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows ...

previous pagenext page

Showing results 21-40

All JobsManaged Staffing Desktop Support Jobs

Managed | Staffing Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular jobs at Managed Staffing?
What are the most popular categories at Managed Staffing?
Infographic showing various Desktop Support job openings at Managed Staffing in the United States as of May 2026, with employment types broken down into 5% Full Time, and 95% Contract. Highlights an 89% Physical, and 11% Remote job distribution.
Desktop Support

Desktop Support

Palmetto Citizens Federal Credit Union

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Posted 9 days ago

Job description

Overview
The Desktop Support is primarily responsible for providing secure, reliable, and end-user technology support within a regulated financial services environment. This role ensures that physical and virtual desktop (VDI), laptop, mobile, and peripheral systems operate efficiently and in compliance with organizational security standards and regulatory requirements. This position may require occasional afterhours or weekend work. This position is an escalation point for the PCFCU help desk.
Responsibilities
Desktop & Virtual Environment Management
  • Deploy, configure, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and related peripherals across the organization.
  • Manage desktop operating system deployments, software installations, patching, and upgrades in accordance with organizational standards.
  • Monitor desktop performance and proactively identify opportunities to improve reliability, efficiency, and user experience.
  • Assist with onboarding and offboarding activities, including workstation setup, hardware deployment, access validation, and equipment recovery.
  • Support conference room technology, collaboration platforms, and end-user communication tools.
  • Coordinate with infrastructure, cybersecurity, and application teams to resolve complex technical issues and ensure seamless service delivery.
  • Participate in desktop lifecycle management activities, including hardware refresh planning, asset replacement, and inventory management.
  • Provide exceptional customer service and technical support to associates while maintaining strong ownership and accountability for issue resolution.

Security, Vulnerability & Business Continuity
  • Ensure desktop systems and endpoint devices remain secure, compliant, and aligned with organizational security standards and regulatory requirements.
  • Perform endpoint patch management, vulnerability remediation, and security updates to reduce organizational risk.
  • Assist with monitoring and responding to endpoint security alerts, malware incidents, and suspicious activity in coordination with the cybersecurity team.
  • Participate in disaster recovery and business continuity planning, testing, and recovery efforts related to end-user computing systems.
  • Document and escalate security concerns, recurring technical issues, and operational risks as appropriate.
  • Follow change management procedures for desktop and endpoint-related changes that may impact associates or business operations.

Documentation & Operational Support
  • Create, maintain, and update technical documentation, standard operating procedures, knowledge base articles, and support guides.
  • Document desktop configurations, deployment procedures, troubleshooting processes, and operational standards to ensure consistency and knowledge sharing.
  • Maintain accurate inventory records for endpoint devices, peripherals, software licensing, and assigned equipment.
  • Track, update, and resolve service tickets within the IT service management platform while meeting established service level expectations.
  • Provide timely communication and status updates to associates regarding incidents, requests, and ongoing technical issues.
  • Assist in identifying trends, recurring problems, and opportunities for process improvement within desktop support operations.
  • Collaborate with team members and leadership to continuously improve desktop support services, operational efficiency, and the overall associate experience.
  • Perform additional duties as assigned to support IT operations and organizational goals.

Qualifications
  • High school diploma required. Degree in information technology or a related field preferred.
  • 2+ years of experience in a technology support role.
  • Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, or equivalent experience.
  • In-depth knowledge of Horizon.
  • Experience in deploying, configuring, and maintaining Horizon templates and Windows Desktop deployments.
  • Experience in deploying, configuring and maintaining Dell Wyse Thin Clients.
  • Proficiency in scripting languages such as PowerShell and/or Bash for automation tasks.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply