60 Linkedin Customer Service Jobs Hiring Near You

Company Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
Job Description
This role will be based in Bellevue, WA.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Development infrastructure (DI) organization has the mission of making everyone in LinkedIn R&D more productive and successful. The charter includes all the core infrastructure to Discover, Write, Build, Test and Deploy code.
As a Principal Staff Software Engineer within DI, you will help envision the next generation, agent centric, large scale, development infrastructure at LinkedIn, providing a delightful experience for our R&D teams. As a key member of this team, you will get an opportunity to influence, transform, and create an amazing experience for engineers at LinkedIn. You will identify, develop, and lead strategic investments to make development iterations faster and make step function improvements in the lives of developers. You will have the opportunity to engage the industry-wide developer community and contribute to open-source software as well. The successful candidate will be a strong thought leader in the developer productivity space.
Responsibilities:

• Grow, develop, and mentor a team that provides engineering systems which enable all LinkedIn developers to build services for LinkedIn members and Enterprise customers productively, with consistently high quality, and with minimal friction.
• Work across Engineering to build relationships with other teams and use their feedback and understand their goals to build and prioritize a strategy and roadmap for your team, and for products that may span multiple teams.
• Own the design, development, testing, deployment and craft of your team's infrastructure and systems, with high reliability and scalability.
• Leverage your deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues.
• Build operational excellence roadmaps, drive adoption of best practices from design to delivery, and improve developer feature/code velocity.

Qualifications
Basic Qualifications

• BA/BS Degree or higher in Computer Science or related technical discipline, or related practical experience
• 10+ years of programming experience in Java, C++, C# or similar programming languages
• 7+ years of experience building large-scale distributed applications
• 7+ years in a technical leadership role overseeing large, cross-functional teams.
• 3+ years of experience building developer infrastructure and services, including development and code collaboration environments, CI/CD platforms, and measuring software development productivity and quality.

Preferred Qualifications

• Dream big. Make big, bold moves to define and build the next generation of developer infra and inspire others to do the same
• Excellent communication and presentation skills with an ability to communicate technical strategy and roadmap in a clear, precise, and actionable manner
• Masters degree or higher in Computer Science or related field
• Deep understanding of the Software development Life Cycle and related build and test systems.
• Shipped several large-scale projects with multiple dependencies across teams
• Engagement in coaching and mentoring fellow engineers in their careers
• Experience attracting, retaining, and developing engineering and operations talent throughout the industry

Suggested Skills

• Technical Leadership
• Experience developing technical strategy
• Developer Tools & Automation
• Quality & Testing Infrastructure

You will Benefit from our Culture
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $226,000 to $369,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
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As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
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Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.