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Leslie's
Leslie's

60 Leslies Service Assistant Jobs Hiring Near You

Leslie's

Service Dispatcher VPS

North Versailles, PA · On-site

$17/hr

We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and ... * Assist with warranty claims processing and required documentation * Organize, maintain, and ...

Leslie's Poolmart, Inc.

Assistant Manager

Tracy, CA · On-site

$17.90 - $19.90/hr

As the Assistant Manager (AM) , you will support the performance of a ... Leslie's store to ensure that it meets or exceeds customer service standards, sales plans ...

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Leslie's Jobs Information

Do workers at Leslie's get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Leslie's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and May 2026.

At Leslie's, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Leslie's affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Leslie's?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 42% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Leslie's worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Leslie's workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it for Leslie's workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Leslie's?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Leslie's managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do jobs at Leslie's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it to take sick days at Leslie's?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

Is a Leslie's job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Leslie's good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Leslie's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Leslie's?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at Leslie's?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at Leslie's?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think Leslie's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how Leslie's is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

What other companies are hiring for Service Assistant jobs?

What are the most popular jobs at Leslies?

What are the most popular categories at Leslies?

Infographic showing various Service Assistant job openings at Leslies in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Service Dispatcher VPS

Leslie's

North Versailles, PA • On-site

$17/hr

Full-time

Retirement

Re-posted 16 days ago

Leslie's rating

5.6

Company rating: 5.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

482nd of 734 rated retailers

Job description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area. We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we've got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.
Job Overview:
The Service Dispatcher plays a key role in supporting the Service and Delivery teams by coordinating, scheduling, and confirming service appointments using scheduling software. This position serves as a central communication hub between customers, service technicians, delivery teams, and store personnel, ensuring a smooth and efficient service experience while delivering exceptional customer service.
Pay Rate: $17.00 /Hourly
Responsibilities:
  • Schedule, coordinate, and confirm service and delivery appointments
  • Answer inbound customer calls and provide timely, professional assistance
  • Communicate effectively with Service Technicians, Delivery Teams, and store staff regarding appointments and updates
  • Monitor schedules and make real-time adjustments as needed to maximize efficiency
  • Follow up on parts orders and service-related inquiries
  • Assist with warranty claims processing and required documentation
  • Organize, maintain, and manage departmental forms and records
  • Prepare and maintain reports related to service operations
  • Ensure a high level of customer satisfaction through clear communication and follow-through

Qualifications:
  • Excellent verbal and written communication skills with strong phone etiquette
  • Proficiency in Microsoft Word, Excel, and internet applications
  • Experience with Gmail, Google Drive, and G Suite tools
  • Strong keyboarding and data entry skills
  • Ability to interact professionally and positively with individuals at all levels
  • Strong organizational skills and attention to detail
  • Ability to multitask and work in a fast-paced environmentQuestion Library

Preferred Experience
  • Previous scheduling or dispatching experience is a plus, but not required (training provided)
  • 2+ years of retail or call center customer service experience preferred (training provided)

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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