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Leslie's
Leslie's

60 Leslies Retail Store Jobs Hiring Near You

Leslie's

Help Desk Specialist (level 2)

Phoenix, AZ · On-site

Product discounts at Leslie's Retail stores. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate ...

LESLIES POOLMART INC

Retail Store Driver

Orlando, FL · On-site

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions ...

LESLIES POOLMART INC

Retail Store Driver

Plano, TX · On-site

$14 - $16/hr

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions ...

Leslie's Poolmart, Inc.

Financial Analyst

Phoenix, AZ · On-site

Product discounts at Leslie's Retail stores. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate ...

Leslie's

Financial Analyst

Phoenix, AZ · On-site

Product discounts at Leslie's Retail stores. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate ...

Leslie's

Analyst, Marketplaces (eCommerce)

Phoenix, AZ · On-site

Product discounts at Leslie's Retail stores. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate ...

LESLIES POOLMART INC

IT QA Technical Lead

Phoenix, AZ · On-site

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions ...

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Leslie's Jobs Information

Do workers at Leslie's get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Leslie's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and May 2026.

At Leslie's, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Leslie's affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Leslie's?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 42% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Leslie's worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Leslie's workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it for Leslie's workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Leslie's?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Leslie's managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do jobs at Leslie's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it to take sick days at Leslie's?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

Is a Leslie's job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Leslie's good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Leslie's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Leslie's?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Leslie's recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at Leslie's?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at Leslie's?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think Leslie's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how Leslie's is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and May 2026.

What are the most popular job types at Leslies?

    What are the most popular jobs at Leslies?

    What are the most popular categories at Leslies?

    Infographic showing various Retail Store job openings at Leslies in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Help Desk Specialist (level 2)

    Leslie's

    Phoenix, AZ • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    This job post has expired today. Applications are no longer accepted.

    Leslie's rating

    5.6

    Company rating: 5.6 out of 10

    Based on 83 frontline employees who took The Breakroom Quiz

    485th of 739 rated retailers

    Job description

    DIVE IN TO A NEW CAREER WITH LESLIE'S:
    Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states-enabling consumers to engage with Leslie's whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.
    This position is not open to agency submissions.
    This position is based at our corporate office in Phoenix, AZ, and follows an onsite work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.
    Job Overview:
    The Help Desk Specialist provides day-to-day technical support to retail stores and end users, ensuring timely issue resolution and an exceptional customer experience. This role is responsible for logging, prioritizing, and tracking help desk requests, troubleshooting technical issues, and collaborating with IT team members to support ongoing operations.
    Responsibilities:
    • Deliver outstanding customer service by maintaining high availability for inbound support calls (90%+ of scheduled phone time)
    • Accurately log, prioritize, and track help desk requests in the ticketing system
    • Monitor open work orders and ensure timely follow-up and resolution
    • Troubleshoot retail store issues, including POS hardware/software, polling, and WAN connectivity
    • Diagnose and resolve phone line, wiring, and in-store music system issues
    • Support new store setups, including POS configuration and initial polling
    • Maintain efficiency by completing a high volume of work orders (2,500+ annually)
    • Continuously expand technical knowledge, including Level 2 support tasks and PC troubleshooting
    • Collaborate with senior help desk staff to learn and apply new support procedures

    Qualifications:
    • 2+ years of experience in an IT Help Desk or technical support environment
    • 1-2 years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint, Access)
    • Experience supporting remote users in WAN/VPN environments
    • Strong foundational PC troubleshooting skills
    • Experience supporting or working with retail POS systems is a plus
    • Strong communication, problem-solving, and customer service skills

    Leslie's provides a robust benefits package, including:
    • Comprehensive medical, pharmacy, dental, & vision plan options.
    • Health savings account (with enrollment in the high deductible health plan option).
    • Health & dependent care flexible spending accounts.
    • Company-paid basic life and AD&D insurance.
    • Voluntary supplemental life insurance.
    • Company-paid short-term disability and voluntary long-term disability insurance.
    • Pre-tax and Roth 401(k) with company match.
    • Paid vacation, sick, and bereavement leave.
    • Paid holidays, including a floating personal day.
    • Employee assistance and wellness programs.
    • Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
    • Product discounts at Leslie's Retail stores.

    Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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