Leidos
Leidos

78 Leidos Help Desk Manager Jobs Hiring Near You

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Yes Help Desk Manager - TS/SCI Required Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Help Desk ...

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...

Help Desk Manager Public trust clearance. Minimum Qualifications: 10 years' experience managing a service desk; Expert knowledge of desktop and server operating systems and applications. Strong ...

Help Desk Manager / Service Desk Lead Location: Silver Spring, MD, Hybrid Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM ET Customer: U.S. Food and Drug Administration, FDA CDER Employment ...

The Help Desk Manager will build structure, accountability, and consistency across the support function and serve as the operational owner for ticket quality, service levels, knowledge management ...

E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology ...

Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is ...

The Help Desk Manager is responsible for leading the IT support team that provides technical assistance for restaurant Point of Sale (POS) systems and related technology. * This role ensures timely ...

The Help Desk Manager is responsible for leading the IT support team that provides technical assistance for restaurant Point of Sale (POS) systems and related technology. * This role ensures timely ...

Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. * Routing the ...

Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. * Routing the ...

Showing results 21-40

Leidos Jobs Information

What is it like to work at Leidos?

Leidos is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. The company's structure is often organized around mission-focused teams, with employees working on projects that support national security, healthcare, and environmental initiatives, often in dynamic and fast-paced environments. Working at Leidos may appeal to candidates who are passionate about making a difference in their communities and are interested in contributing to projects that have a significant impact on society.

What makes Leidos an attractive place to work?

Leidos is a leading provider of technology, engineering, and cybersecurity solutions to the U.S. government and other organizations, with a strong reputation for delivering innovative and effective solutions. The company fosters a collaborative and dynamic work environment that encourages innovation, creativity, and professional growth, with opportunities for employees to work on complex and challenging projects. By joining Leidos, individuals can contribute to making a meaningful impact in critical areas such as national security, healthcare, and environmental sustainability, while also developing their skills and advancing their careers.

Do workers at Leidos get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Leidos pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

At Leidos, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Leidos affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Leidos?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Leidos worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Leidos workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Leidos workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Leidos?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Leidos managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Leidos spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Leidos?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Leidos job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Leidos good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Leidos feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Leidos get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Leidos?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Leidos enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Leidos recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Leidos?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Leidos?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Leidos’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Leidos is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Help Desk Manager jobs?
Infographic showing various Help Desk Manager job openings at Leidos in the United States as of August 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Help Desk Manager

SiloSmashers

Arlington, VA • Hybrid

Full-time

Re-posted 14 days ago


Job description

Help Desk Manager

This position is part of a proposal submission and is contingent upon contract award.

Location: Arlington, VA (Hybrid)
Clearance: DHS Suitability

Description:
Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians, set performance goals, and maintain user satisfaction.

Key Responsibilities:

  • Supervise Tier 1/2 support staff

  • Develop help desk procedures

  • Monitor metrics and implement improvements

Minimum Requirements:

  • 8+ years of IT support experience, with 4+ in management

  • Bachelor's degree in IT or related field

  • Excellent leadership and customer service skills

  • U.S. citizenship and ability to obtain DHS Suitability clearance