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79 Leidos Help Desk Manager Jobs Hiring Near You

Roseman

Help Desk Manager

Henderson, NV · On-site

Roseman University is looking for a Help Desk Manager who can combine technical expertise, outstanding customer service, and strong leadership skills to keep our campus community connected ...

Busch's Inc.

Help Desk Manager

Ann Arbor, MI · On-site

Lead daily Help Desk operations, including prioritizing and assigning support requests. * Manage staff schedules and on-call coverage, including off-hours emergency support. * Ensure all incidents ...

KBR

Help Desk Manager

Colorado Springs, CO · On-site

Help Desk Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and ...

E Logic

Help Desk Manager

Washington, DC · On-site

$50K/yr

E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology ...

Integral

Help Desk Manager

Fort George G Meade, MD · On-site

$120K - $135K/yr

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that ...

KBR, Inc.

Help Desk Manager

Colorado Springs, CO · On-site

Help Desk Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and ...

Busch's Fresh Foods Market

Help Desk Manager

Ann Arbor, MI · On-site

$60K - $75K/yr

Lead daily Help Desk operations, including prioritizing and assigning support requests. * Manage staff schedules and on-call coverage, including off-hours emergency support. * Ensure all incidents ...

Stanley Martin Homes

Help Desk Manager

Reston, VA · On-site

The Help Desk Manager will build structure, accountability, and consistency across the support function and serve as the operational owner for ticket quality, service levels, knowledge management ...

Integral

Help Desk Manager

Fort George G Meade, MD

$120K - $135K/yr

The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address ...

C3EL

Senior Help Desk Manager

Honolulu, HI · On-site

Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is ...

InfoPeople Corporation

Help Desk Manager

Needham, MA · On-site

The Help Desk Manager is responsible for leading the IT support team that provides technical assistance for restaurant Point of Sale (POS) systems and related technology. * This role ensures timely ...

InfoPeople Corporation

Help Desk Manager

Needham, MA · On-site

The Help Desk Manager is responsible for leading the IT support team that provides technical assistance for restaurant Point of Sale (POS) systems and related technology. * This role ensures timely ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. * Routing the ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. * Routing the ...

Recruit Up, LLC

Help Desk Manager

Duluth, GA · On-site

They are hiring a Help Desk Manager to build that function from the ground up: intake rules, escalation paths, tier-1 troubleshooting, a knowledge base, reporting, and regulatory compliance. This is ...

Leidos

Help Desk Administrator

Orlando, FL · On-site

$50K - $91K/yr

At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people ... Receive, manage and respond to Help Desk calls supporting the current contract * ProvidesHelp ...

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Leidos Jobs Information

What is it like to work at Leidos?

Leidos is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. The company's structure is often organized around mission-focused teams, with employees working on projects that support national security, healthcare, and environmental initiatives, often in dynamic and fast-paced environments. Working at Leidos may appeal to candidates who are passionate about making a difference in their communities and are interested in contributing to projects that have a significant impact on society.

What makes Leidos an attractive place to work?

Leidos is a leading provider of technology, engineering, and cybersecurity solutions to the U.S. government and other organizations, with a strong reputation for delivering innovative and effective solutions. The company fosters a collaborative and dynamic work environment that encourages innovation, creativity, and professional growth, with opportunities for employees to work on complex and challenging projects. By joining Leidos, individuals can contribute to making a meaningful impact in critical areas such as national security, healthcare, and environmental sustainability, while also developing their skills and advancing their careers.

Do workers at Leidos get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 112 people who took the Breakroom Quiz between November 2024 and September 2026.

Does Leidos pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between October 2025 and September 2026.

At Leidos, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between October 2025 and September 2026.

Is the health insurance from Leidos affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people get paid time off at Leidos?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between October 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Leidos worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Leidos workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Leidos workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Leidos?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between October 2025 and September 2026.

Do Leidos managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Leidos spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Leidos?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between October 2025 and September 2026.

Is a Leidos job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Leidos good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Leidos feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people at Leidos get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between October 2025 and September 2026.

Is it stressful to work at Leidos?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 43 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people at Leidos enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people at Leidos recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people get enough training when they start at Leidos?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people get support to advance at Leidos?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between October 2025 and September 2026.

Do people think Leidos’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between October 2025 and September 2026.

Do workers feel well informed about how Leidos is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between October 2025 and September 2026.

What other companies are hiring for Help Desk Manager jobs?

What are the most popular jobs at Leidos?

What are the most popular categories at Leidos?

Infographic showing various Help Desk Manager job openings at Leidos in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Help Desk Manager

Genesis Financial Solutions

Beaverton, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Company Description

Did you know that Genesis Financial Solutions, the leader and largest second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit, is headquartered and growing (we've just hit One Billion Dollars originated!) right here in the Portland metro?

Did you know that we've spent the last 15 years building a stellar reputation in the consumer finance space by delivering financing products designed to address the needs of consumers with less-than-perfect credit histories at very competitive rates, simple terms, and exceptional customer service. We're focused on growth and need you to help us succeed!

Did you know that we offer really great benefits including free lunch provided by senior management as a thank you the first Wednesday of every month, weekly stretching classes, massage clinics, food carts onsite twice a week during the spring and summer months, retailer partner discounts, and the opportunity to collaborate with talented colleagues throughout the company?

If you think Genesis sounds like a great place to work, you're right! Even better, we want you to join our team as
our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision coverage for employees and dependents, a 401K with a company match that is 100% vested from enrollment date, paid time off, flexible spending accounts for dependent and/or medical care, tuition assistance, and much more.

Are you ready to be a part of an organization that challenges the status quo, is nimble, and whose core business is in rapid growth mode? Is your intellectual curiosity constantly in overdrive mode? If you've come up through the helpdesk or desktop support ranks and have a knack for resolving complex user issues in a Windows environment, you'll have the technical chops to lead our helpdesk team. If you have great people and collaboration skills, love managing teams of desktop support professionals, and have experience with vendor management, Genesis could be a great career move for you. 


Job Description

As our Help Desk Manager, you will:

  • Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management

  • Collaborate with our help desk, networking, and systems teams on a variety of projects and issue resolution

  • Provide training and direction to our team of four desktop and helpdesk support professionals

  • Oversee the Help Desk's response to end user requests for assistance in a timely and professional manner

  • Maintain our inventory of corporate PC's, laptops, printers, and devices

  • Troubleshoot and resolve a wide variety of hardware and software issues

  • Recommend purchase decisions related to hardware and software

  • Provide executive support for remote and traveling employees with PC, laptop, and connectivity issues

  • Oversee set up of new employee workstations including PC or laptop, phone, and account information

Qualifications

Requirements:

  • Bachelor's degree in information technology, computer science, or related degree OR equivalent industry experience

  • 5+ years' experience working as a Help Desk Technician in a Windows Networking environment

  • At least two years' experience managing two or more employees in a Help Desk environment (or relevant technical and customer service management experience)

  • Excellent attention to detail and quality, strong customer service skills, and organizational ability

  • Proven skills troubleshooting a wide variety of hardware, software, and connectivity issues

Additional Information

Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.

If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.

Apply