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RESPONSIBILITIES:
Kforce has a client in Dallas, TX that is seeking an experienced Director of Network Operations/Network Architect to lead the operational strategy for a global enterprise network. This individual will play a key role in ensuring the resilience, scalability, and efficiency of a highly complex, multi-vendor environment.
Summary:
This person is responsible for defining and executing a modern network operating model that prioritizes observability, automation-driven operations, disciplined IT service management (ITSM), and proactive issue prevention. The Director will work closely with network engineering teams to ensure operational readiness for all changes, deployments, and enhancements, while fostering strong collaboration across globally distributed teams.
Key Responsibilities:
* Define and execute the global network operations strategy and operating model
* Drive adoption of observability, automation, and proactive incident prevention practices
* Lead best-in-class incident management, including tiered support and automated remediation
* Partner with network engineering to ensure operational readiness for all changes and deployments
* Oversee service introduction processes for new network capabilities and enhancements
* Establish and enforce ITSM best practices aligned with ITIL frameworks
* Promote continuous improvement through data-driven insights and performance metrics
* Build and maintain strong cross-functional partnerships across geographically distributed teams
* Lead and mentor high-performing operations teams
REQUIREMENTS:
* Ten or more years of related experience in enterprise network operations and IT infrastructure
* Strong leadership, communication, and strategic thinking skills
* Proven experience supporting large-scale, multi-vendor network environments
* Strong background in network monitoring, troubleshooting, and observability platforms
* Experience with technology lifecycle management, vulnerability management, and industry best practices
* Deep understanding of enterprise ITSM platforms and ITIL frameworks
* Experience working within Lean/Agile delivery environments
* Demonstrated ability to influence and collaborate across all levels of an organization
* Strong leadership, communication, and strategic thinking skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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