KeyBank
KeyBank

69 Keybank Program Management Jobs Hiring Near You

Maintain and enhance KeyBank's Google Cloud-based Analytics Marts, including Star Marts and Client ... Building new programs from the ground up and continuously improving existing initiatives by ...

Maintain and enhance KeyBank's Google Cloud-based Analytics Marts, including Star Marts and Client ... Building new programs from the ground up and continuously improving existing initiatives by ...

APDP PCA Trainee

Eagle, ID · On-site

$27.40 - $41.83/hr

... wealth management. The program enables novice advisors to develop both the technical skills and ... The Advisor will be the primary provider of investment services to KeyBank Mass Affluent clients by ...

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KeyBank Jobs Information

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need expertise in project planning, resource allocation, risk management, and a solid understanding of program life cycles, often supported by a bachelor's degree and experience in project or program management. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or PgMP is typically required. Excellent leadership, communication, and problem-solving skills help in coordinating cross-functional teams and managing stakeholder expectations. These skills ensure that complex programs are delivered on time, within scope, and aligned with organizational goals.

How does a Program Manager typically collaborate with cross-functional teams to achieve project goals?

Program Managers work closely with cross-functional teams such as engineering, marketing, finance, and operations to align project objectives with organizational strategy. They facilitate communication, coordinate resources, and manage dependencies across teams to ensure milestones are met on schedule. Regular meetings, status updates, and transparent documentation are key practices, helping to address challenges proactively and keep everyone on track. This collaborative approach not only drives program success but also builds strong professional relationships across the organization.

What is program management?

Program management is the coordinated oversight and management of multiple related projects that align with an organization's strategic objectives. Program managers ensure that projects within a program are executed efficiently, risks are managed, and benefits are realized. They focus on aligning project outcomes with business goals, optimizing resources, and communicating progress to stakeholders. Unlike project managers, who handle individual projects, program managers oversee a collection of projects to deliver greater value.

What is the difference between Program Management vs Project Management?

AspectProgram ManagementProject Management
FocusOversees multiple related projects to achieve strategic objectivesManages individual projects to meet specific goals
ScopeBroader, involving multiple projects and stakeholdersNarrower, focused on specific deliverables
ResponsibilitiesAligns projects with organizational strategy, manages interdependenciesPlans, executes, and closes individual projects
CertificationsPMP, PgMP often preferredPMP commonly required

While both roles require strong organizational and leadership skills, program management focuses on coordinating multiple projects to achieve strategic goals, whereas project management concentrates on delivering specific project outcomes efficiently.

Do workers at KeyBank get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Does KeyBank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between April 2025 and April 2026.

At KeyBank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from KeyBank affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at KeyBank?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 18% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at KeyBank worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between February 2025 and February 2026.

Do KeyBank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for KeyBank workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at KeyBank?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do KeyBank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at KeyBank do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
97% of people report that they don’t do extra unpaid work.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at KeyBank?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between April 2025 and March 2026.

Is working at KeyBank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at KeyBank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at KeyBank get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at KeyBank?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at KeyBank enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at KeyBank recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at KeyBank?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at KeyBank?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think KeyBank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how KeyBank is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.
Infographic showing various Program Management job openings at Keybank in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 83% Physical, 11% Hybrid, and 6% Remote job distribution.
Marketing Manager - Paid Media Strategy & Team Lead

Marketing Manager - Paid Media Strategy & Team Lead

Keybank

Brooklyn, OH

Full-time

Posted 20 days ago


KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

38th of 141 rated banks


Job description

Location:

4910 Tiedeman Road, Brooklyn Ohio

About the Role

As a member of the Enterprise Marketing and Brand Engagement team, the Marketing Manager - Paid Media will report to the LOB Marketing Director and serve as the strategic lead for KeyBank's paid media programs across Consumer and B2B audiences. This role leads media strategy, people leadership, agency partnership, and cross-LOB coordination, ensuring media investments drive measurable brand and business results. This is a highly strategic role with broad visibility and influence, responsible for translating enterprise marketing goals into effective, measurable paid media programs while building strong team talent and modern media operations.

Essential Functions & Responsibilities

Media Strategy & Planning

  • Develop the enterprise media strategy across Consumer and B2B campaigns, including channel mix, flighting, audience targeting, and budget allocation
  • Lead annual and quarterly media planning cycles, translating marketing objectives into channel-specific investment recommendations
  • Partner with analytics and campaign leaders to build and maintain a media learning agenda that informs ongoing optimization and future planning
  • Monitor competitive media landscape and industry trends, surfacing implications and opportunities for KeyBank

Channel & Campaign Execution

  • Oversee media execution across broadcast, digital, programmatic, paid social, paid search, OOH, and emerging channels
  • Ensure campaigns are delivered on time, on budget, and in compliance with KeyBank brand standards and risk/compliance requirements
  • Lead campaign performance reviews, translating data into actionable insights and clear recommendations for leadership
  • Maintain excellence in channels that Key deploys in-house including programmatic and paid social media programs

Agency & Vendor Management

  • Serve as the primary internal client lead for media agency partners, managing day-to-day relationships, deliverables, and quality of output
  • Negotiate and manage media agency contracts and statements of work in partnership with procurement and legal
  • Ensure agency partners understand and uphold KeyBank brand safety standards, compliance requirements, and strategic priorities

Team Leadership

  • Lead and develop a media team, including programmatic and paid social specialists, providing direction, feedback, and career development support
  • Set clear team priorities, manage workload distribution across Consumer and B2B work streams, and ensure LOB partners have a clear point of contact
  • Build team capabilities in emerging areas including AI-enabled workflows for media measurement, and optimization

Measurement & Reporting

  • Define and maintain KPIs and measurement frameworks for media programs, including brand health metrics
  • Partner with analytics teams to build and evolve attribution and incrementality models
  • Develop and present executive-level reporting on media performance, investment efficiency, and strategic recommendations

Cross-Functional Collaboration & LOB Partnership

  • Serve as the media subject matter expert for LOB marketing partners across Consumer, Commercial, and Institutional segments
  • Collaborate with marketing partners to ensure media plans are fully integrated with campaign strategy and creative
  • Partner with marketing strategy & planning, analytics, brand, and compliance to align media investments with enterprise priorities

Required Qualifications

Experience

  • 7-10 years of progressive media planning and strategy experience, with at least 3 years in a leadership role
  • Proven experience managing multiple media programs simultaneously
  • Experience managing external agency relationships as the primary client lead
  • Financial services or highly regulated industry experience strongly preferred
  • Agency-side experience (media agency, integrated agency, or consultative media role) is a plus

Technical Skills

  • Deep expertise across paid media channels: programmatic display, paid social (Meta, LinkedIn, Reddit), broadcast/video, OOH, paid search
  • Proficiency in ad platforms and tools: Adobe Advertising Cloud, Google Campaign Manager, DV360, Sprinklr, or equivalent DSPs
  • Ability to interpret and analyze complex media data; translate findings into actionable business insights
  • Familiarity with brand health measurement methodologies
  • Working knowledge of AI-enabled media tools and emerging media technology

Leadership & Soft Skills

  • Strong people leader with demonstrated ability to develop and retain talent
  • Excellent communicator - able to present complex media concepts clearly to senior leaders and non-media audiences
  • Strategic thinker who can operate at both the 30,000-foot level (strategy) and in the details (execution) as needed
  • Highly organized with strong project management skills; able to manage multiple campaigns and priorities simultaneously including team prioritization
  • Collaborative, relationship-driven, and effective at building trust across diverse internal and external stakeholders
  • Comfortable navigating ambiguity and organizational change
  • Mental agility and ability to apply learnings to relevant programs

Preferred Qualifications

  • Experience in in-house media teams at a national brand or financial institution
  • Background in media measurement and incrementality testing
  • Experience building or evolving a media operating model (e.g., shifting from agency-led to hybrid or in-house)
  • Exposure to AI applications in media (e.g., AI-driven audience targeting, creative optimization, spend modeling)

This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849