KeyBank
KeyBank

37 Keybank Fraud Analyst Jobs Hiring Near You

Fraud Hotline Agent

$18.75 - $25/hr

Minimum 1 year experience in banking, branch operations, fraud analysis or call center functions ... keybank.com. #LI-Remote

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KeyBank Jobs Information

Do workers at KeyBank get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Does KeyBank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

At KeyBank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
85% of people say they have to use vacation days when they’re out sick.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from KeyBank affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at KeyBank?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 21% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 48% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at KeyBank worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and July 2026.

Do KeyBank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for KeyBank workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at KeyBank?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do KeyBank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at KeyBank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at KeyBank?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a KeyBank job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at KeyBank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at KeyBank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at KeyBank get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at KeyBank?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at KeyBank enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at KeyBank recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at KeyBank?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at KeyBank?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think KeyBank’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how KeyBank is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various Fraud Analyst job openings at Keybank in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 85% Physical, 12% Hybrid, and 3% Remote job distribution.
Operations Division Manager - Fraud Solutions-- Head of Fraud Products, Segments and Channels

Operations Division Manager - Fraud Solutions-- Head of Fraud Products, Segments and Channels

Keybank

Brooklyn, OH

$116K - $216K/yr

Full-time

Posted 8 days ago


KeyBank rating

8.4

Company rating: 8.4 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

34th of 149 rated banks


Job description

Location:

4910 Tiedeman Road, Brooklyn Ohio

Lead Fraud Solutions across products, client segments, and channels by reducing enterprise fraud risk, strengthening cross-functional partnerships, and positioning the function as a trusted subject matter expert and strategic advisor across KeyBank. Serve as the primary representative of Fraud Solutions with enterprise partners and leadership while managing a high-performing team of experienced fraud policy and risk management professionals accountable for payment platforms, lines of business, and transaction types.

Job Requirements:

  • Deep fraud domain and banking experience, preferably with 5-10 years within fraud & risk management, specifically across multiple fraud verticals spanning:
    • Deposit Fraud, In clearing Check Fraud, Funds Availability
    • Payments Fraud (Wires, ACH, Zelle, Bill Pay, etc)
    • Card Fraud (Credit/Debit including Bust Outs)
    • Commercial Fraud (BEC, Treasury Payments, commercial servicing)
    • New Account/Onboarding Fraud (Synthetic, ID Theft, KYC/KYB)
    • Both First- and Third-Party Fraud Typologies
  • Strong policy governance and regulatory knowledge
    • Familiarity with
      • Risk policies (control requirements, escalation triggers, minimum standards)
      • Regulations (Reg E, Reg Z, Reg CC, UDAAP, KYC/KYB, CIP, FCRA, FACTA
      • Red Flags and ATO governance

Responsibilities:

  • Serve as a fraud policy and risk subject matter expert across the enterprise.
  • Drive forwardlooking risk discussions vs. reactive issue management in governance forums (such as Fraud Findings, MSIF discussions).
  • Ensure fraud risks are clearly articulated in business terms (client impact, financial exposure, reputational risk).
  • Direct Influence on upstream decisions (product design, servicing changes, vendor selection, fraud strategies, project selections, etc. ) to prevent risk introduction vs. reacting after the fact.
  • Establish yourself as the trusted, go-to partner across EFS by building and maintain strong, proactive relationships with key partners across the enterprise.
  • Demonstrate visible ownership of fraud risk/policy across products and channels by proactively identifying, elevating and reducing systemic fraud exposure.
  • Partner with second-line partners to translate enterprise fraudrisk principles into specific fraud policy requirements to manage fraud within Key's risk appetite.
  • Manage and develop a high performing team, ensuring capability building and role clarity.
  • Own day-to-day oversight of direct report's functions across the different channels, lines of business, and products/transactions, ensuring high performance, quality and understanding.
  • Provide timely and clear written updates for governance decks, Monthly Business Reviews, and executive reporting
  • Prepare concise summaries of policy performance, adherence gaps, accomplishments, and upcoming priorities.
  • Drive Alignment across conflicting priorities (risk, revenue, operations, etc.).
  • Actively engage in and contribute to the evolution of fraud policy framework
  • Promote standardized approaches where appropriate (authentication, fraud holds, escalation triggers, operational processes)

Performance Targets:

  • Viewed by leadership as someone who sees risk before it materializes.
  • Viewed as a "go-to" expert by leadership, Risk, Compliance, and Product
  • Consistently elevates the right issues with clear recommendations and not just problem statements.
  • Demonstrates sound risk judgement and prioritization across competing risks
  • Business Partners engage with you early-and not just for approvals but rather they seek your guidance, trust your decision-making skills and respect your knowledge.
  • Able to navigate and influence across the verticals and silos without dependency on leadership escalation.
  • Demonstrate enterprise thinking vs. siloed thinking

Education

Bachelor's Degree (preferred)

OR equivalent experience (required)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

#LI-Remote

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849