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Kastle Systems
Kastle Systems

74 Kastle Systems Software Engineering Manager Jobs Hiring Near You

Kastle Systems

Installation Technician II

Fremont, CA · On-site

$24.50 - $32.25/hr

Kastle Systems is the leader in managed security, with a track record of introducing innovative ... developers and tenants. The Installation Technician II tests, troubleshoots and repairs all aspects ...

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Do workers at Kastle Systems get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Kastle Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to get time off at Kastle Systems?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at Kastle Systems?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Kastle Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Kastle Systems get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Kastle Systems?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Kastle Systems enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Kastle Systems recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Kastle Systems?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Kastle Systems?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Kastle Systems’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

What other companies are hiring for Software Engineering Manager jobs?

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What are the most popular categories at Kastle Systems?

Infographic showing various Software Engineering Manager job openings at Kastle Systems in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 82% Physical, 11% Hybrid, and 7% Remote job distribution.

Manager, Installation & Service

Kastle Systems

Fremont, CA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 117 rated security

Job description

Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle's mission is to be our customers' best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
The Manager of Installation and Service is responsible for planning, scheduling and coordinating all activities within the Installation group relating to Projects, Work Orders and Change Orders to ensure its services are provided accurately, on time, on budget and that these services meet or exceed client expectations.
To that end, the Manager interacts directly with the client to ensure Kastle has a full understanding of the client's needs and expectations, that the client is fully educated on the solution being provided by Kastle, and that any on-site requirements of Kastle are communicated to the client to ensure a successful installation. Leading to and during the service implementation, the Project Manager provides a single point of contact for building and/or tenant representatives, and the installation team, to ensure timely and accurate sharing of information to support smooth and efficient system installations. Pease note there will be travel with this position.
Responsibilities
  • Act as project liaison between Kastle departments and client during implementation, effectively managing, coordinating and communicating the needs and expectations of all stakeholders, through coordination and attendance at client /department meetings and briefings and/or phone calls and e-mails
  • Initiate and conduct the contract review and implementation process, and generate follow-up proposals and contract amendments as warranted
  • Initiate and conduct security system consultation and other services in response to customer requests
  • Generate project schedules, provide progress reports on project status, and generate turn-on documents, billing adjustments and invoicing directions for accounting to ensure progress billing and final billing is performed on a timely basis
  • Oversee product ordering & delivery to ensure Job Margin performance
  • Coordinate and direct installation and programming staff
  • Coordinate sub-contractor relationships and maintain proper insurance, training & satisfactory delivery of job implementation within job margins and budgets consistent with industry standards.
  • Working knowledge of Local and State building codes related to low voltage security installations.
  • Confer with Kastle departments, building and tenant representatives to discuss issues and facilitate solutions to eliminate delays
  • Confer with Kastle departments, building and tenant representatives to assess progress and discuss needed changes
  • Provide regular progress updates to all stakeholders
  • Regularly and consistently solicit feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes
  • Revise project schedules to determine personnel and materials requirements and priorities
  • Provide client training on Kastle systems
  • Provide Client Services with training on client specifications and rules, lead building walk-through and resolve remaining hand-off issues
  • Maintain complete documentation on the project directory and compile a complete dossier of the project record for turn-over to Customer Service
  • Stay up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures

Qualifications
  • Demonstrated knowledge of the principles and processes for providing project management support
  • Demonstrated knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction
  • Strong critical thinking skills: able to use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems
  • Ability to perform detailed work, being careful about detail and being thorough in completing tasks
  • Ability to effectively develop goals and plans to prioritize, organize and accomplish those goals
  • Demonstrated ability to represent Kastle in a polished and professional manner to customers and the public in person, in writing and via telephone
  • Strong social perceptiveness, being aware of other reactions and understanding why they react as they do
  • Demonstrated exceptional speaking and active listening skills, conveying information effectively and giving full attention and taking time to understand what others are saying
  • Ability to cooperate, being pleasant with others on the job and displaying a good-natured, supportive attitude
  • Ability to come up with relevant and creative ideas, analyze information and evaluate results to choose the best solution
  • Demonstrated self composure, adaptability, persistence, a high tolerance for stress and unquestionable integrity.
  • Demonstrated strong knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar with the ability to express thoughts clearly in writing.
  • Ability to effectively use Microsoft Office Applications, to include Excel, Word, PowerPoint, Microsoft Project and Outlook to facilitate business processes.
  • Ability to travel throughout western United States
  • Must possess a valid driver's license and satisfactory driving record.
  • Work history must display stability and good attendance.
  • Must be able to work overtime, weekends, and/or nights.

Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Company Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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