K2Services

60 K2Services Customer Service Jobs Hiring Near You

We are seeking a professional, customer-focused, and detail-oriented Switchboard / Office Services Associate to support our client's office operations. This is an excellent opportunity for a ...

Provide outstanding service to customers by ensuring the customer needs and requests as it relates to driving and the courier department by exceeding the expectations as governed by Opensity ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide ...

We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide ...

We are seeking a professional and customer service focused Service Specialist to join the GBTS team at our law firm client's downtown office. In this pivotal role you will provide various ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

Service Specialist

San Diego, CA · On-site

$17 - $23/hr

Provide outstanding service to customers by ensuring the customer needs and requests as it relates to driving and the courier department by exceeding the expectations as governed by Opensity ...

We are seeking a professional and customer service focused Service Specialist to join the Opensity team at our law firm client's Palo Alto office. In this pivotal role you will provide various ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

We are seeking a professional and customer service focused Service Specialist to join the Opensity team at our law firm client's downtown office. In this pivotal role you will provide various ...

We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions at our corporate client's Kenilworth NJ office. In this pivotal role you will provide ...

Minimum of 1 year of work experience in a customer service field * Ability to multitask with attention to detail * Ability to resolve issues with professionalism and tact * Ability to lift or move 40 ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

We are seeking a professional and customer service focused FAST Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various ...

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client'soffice. In this pivotal role you will provide various administrative support ...

Minimum of 1 year of work experience in a customer service field * Ability to multitask with attention to detail * Ability to resolve issues with professionalism and tact * Ability to lift or move 40 ...

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K2Services Jobs Information

What are the most popular job types at K2Services?
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    Infographic showing various Customer Service job openings at K2Services in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 90% Physical, 8% Hybrid, and 2% Remote job distribution.

    Call Center Customer Service Specialist

    K2services

    Charlotte, NC • Hybrid

    $20/hr

    Full-time

    Posted 17 days ago


    Job description

    Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.


    Position Summary

    As a Call Center Customer Service Specialist (Switchboard Associate), you will play a vital role in ensuring seamless communication across the organization while delivering exceptional customer service to callers. In this role, you will manage high-volume inbound and outbound calls, respond to email inquiries, accurately route calls to the appropriate departments, and provide timely assistance to customers and internal stakeholders. The ideal candidate is an excellent communicator with strong multitasking abilities, a positive attitude, and a customer-first mindset.

    Job Title: Call Center Customer Service Specialist

    Schedule: Monday - Friday, 8:30 AM - 5:30 PM

    Work Arrangement: Hybrid (2 days in the office, 3 days remote)

    Pay: $20.00 per hour

    Key Responsibilities

    • Answer and manage high-volume inbound and outbound calls in a professional and courteous manner.
    • Route calls accurately to the appropriate departments and personnel.
    • Respond promptly to customer inquiries via phone and email.
    • Provide accurate information and resolve general customer questions.
    • Maintain detailed and accurate call records as needed.
    • Deliver exceptional customer service while maintaining professionalism and empathy.
    • Collaborate with internal teams to ensure efficient communication and issue resolution.
    • Prioritize multiple tasks while maintaining accuracy in a fast-paced environment.
    • Perform additional administrative and customer service duties as assigned.

    Qualifications

    • Previous call center, switchboard, customer service, or administrative experience preferred.
    • Excellent verbal and written communication skills.
    • Strong customer service and interpersonal skills.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Strong attention to detail and problem-solving skills.
    • Proficient with Microsoft Office and email applications.
    • Reliable, professional, and team-oriented with a positive attitude.

    Compensation & Schedule

    • Pay: $20.00 per hour
    • Schedule: Monday - Friday, 8:30 AM - 5:30 PM
    • Work Arrangement: Hybrid (2 days in the office, 3 days working from home)

    Opensity is an Equal Opportunity Employer.

    We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

    Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

    Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.