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JOB DESCRIPTION

Join our Wealth Management team as a Vice President to build the next generation of sales effectiveness, where data, behavioral science, and machine learning improve advisor and client outcomes. Advance your career by turning insights into action and shaping practical tools that help advisors connect with the right clients at the right time. Thrive in a fast-moving, innovative environment that values problem-solving and measurable impact.

As a Sales Optimization professional in the Wealth Management team, you will own analytical problem solving across the lead-to-conversion journey and drive measurable improvements. You will use large datasets to diagnose performance drivers, define success metrics, and apply test-and-learn methods to enhance results. You will translate business needs into advisor-ready capabilities by partnering with analytics and technology teams. You will align stakeholders across Sales, Product, Finance, and Marketing to deliver impactful outcomes.

Job responsibilities:

• Diagnose lead-to-conversion performance using funnel analysis and large datasets
• Scope work by framing problems, sizing opportunities, and defining success measures and key metrics
• Translate business needs into delivery-ready requirements for analytics and technology partners
• Lead delivery from build through user testing and rollout for advisor-facing tools and process improvements
• Align stakeholders by removing blockers, managing dependencies, and maintaining a clear delivery cadence
• Communicate decisions, progress, results, and tradeoffs to teams and senior leaders through clear narratives and visuals
• Measure outcomes through reporting and experimentation, refine solutions based on results, and support governance and controls

Required qualifications, capabilities, and skills

• Seven years of experience in sales strategy, sales operations, business analytics, consulting, or product strategy
• Ability to analyze large datasets and use common analysis methods and tools such as spreadsheets, SQL, or business intelligence tools
• Experience defining success measures and measurement approaches that connect work to business outcomes
• Experience translating business problems into structured requirements for analytics and technology teams
• Proven ability to lead cross-functional workstreams and deliver outcomes without direct authority
• Strong written and verbal communication skills, including synthesizing complex analysis into clear recommendations
• Ability to manage multiple concurrent initiatives from problem definition through delivery, measurement, and iteration

Preferred qualifications, capabilities, and skills

• Experience in wealth management, financial services, or advisor-led sales models
• Familiarity with lead management ecosystems and customer relationship management platforms
• Experience partnering with data science and engineering teams to deliver solutions used in advisor workflows
• Experience using test-and-learn methods, controlled experiments, or ongoing performance monitoring to improve conversion or productivity outcomes

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.