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IXL Learning
IXL Learning

60 Ixl Learning Customer Support Analyst Jobs Hiring Near You

IXL Learning

Software Engineer

Raleigh, NC · On-site

Strong analytical-reasoning and problem-solving skills * Passion for improving education through technology ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions ...

IXL Learning

Senior Software Engineer

Raleigh, NC · On-site

$119K - $157K/yr

Strong analytical-reasoning and problem-solving skills * Passion for improving education through technology ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions ...

IXL Learning

Senior Software Engineer

San Mateo, CA · On-site

$130K - $200K/yr

IXL Learning, developer of personalized learning products used by millions of people globally, is ... Strong analytical-reasoning and problem-solving skills * Passion for improving education through ...

IXL Learning

Software Engineering Manager

San Mateo, CA · On-site

$170K - $220K/yr

IXL Learning, developer of personalized learning products used by millions of people globally, is ... Enable efficient delivery of invaluable features supporting educators and learners in the ever ...

IXL Learning

Software Engineering Manager

San Mateo, CA · On-site

$170K - $220K/yr

IXL Learning, developer of personalized learning products used by millions of people globally, is ... Enable efficient delivery of invaluable features supporting educators and learners in the ever ...

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Infographic showing various Customer Support Analyst job openings at Ixl Learning in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Associate Educational Sales Consultant, Inside Sales

IXL Learning

Raleigh, NC • On-site

Full-time

Re-posted 3 days ago

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, high-energy individual to join our Inside Sales team.
The ideal candidate will be goal-oriented and tenacious. You will have experience working with technology and assisting customers. We are looking for a self-starter that will support our rapidly growing global customer base.
This position requires you to be in our Raleigh, NC, area office.
WHAT YOU'LL BE DOING
  • Lead follow up for transactional sales and data input for processing
  • Conduct cold outbound calls and qualify inbound sales leads to communicate IXL's value proposition to new global users and to identify their requirements for the sales team
  • Ensure the timely processing of leads and assist with and support sales campaigns
  • Identify growth opportunities for the sales teams to ensure growth attainment
  • Conduct web application product demonstrations virtually using screen share technology
WHAT WE'RE LOOKING FOR
  • BA/BS degree
  • Some customer service, inside sales or education experience, preferably within the ed-tech or software industry.
  • A high level of self-motivation, energy, and drive to succeed
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation, and presentation skills
  • Excellent verbal (telephone) and written communications skills
  • Understanding of web applications
  • Ability to accommodate various global time zones is a plus
  • Salesforce.com experience is a plus

ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

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