IXL Learning, developer of personalized learning products used by millions of people globally, is ... analytical individual to join our Teachers Pay Teachers customer support team. At IXL, we are ...

60 Ixl Learning Customer Support Analyst Jobs Hiring Near You
IXL Learning, developer of personalized learning products used by millions of people globally, is ... analytical individual to join our Teachers Pay Teachers customer support team. At IXL, we are ...
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At ...
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At ...
Front-End Software Engineer, IXL Product
San Mateo, CA · On-site
$116K - $150K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Analytics, which turns practice data into actionable information for teachers; the Recommendations ...
Front-End Software Engineer, IXL Product
San Mateo, CA · On-site
$116K - $150K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Analytics, which turns practice data into actionable information for teachers; the Recommendations ...
IXL Learning, developer of personalized learning products used by millions of people globally, is ... analytical individual to join our Teachers Pay Teachers customer support team. At IXL, we are ...
IXL Learning, developer of personalized learning products used by millions of people globally, is ... analytical individual to join our Teachers Pay Teachers customer support team. At IXL, we are ...
Customer Data Specialist
San Mateo, CA · On-site
$19.50 - $25.75/hr
IXL Learning is a leading EdTech company dedicated to creating personalized learning products for ... They are seeking a Customer Data Specialist to support key accounts by providing data-driven ...
Customer Data Specialist
San Mateo, CA · On-site
$19.50 - $25.75/hr
IXL Learning is a leading EdTech company dedicated to creating personalized learning products for ... They are seeking a Customer Data Specialist to support key accounts by providing data-driven ...
Customer Data Specialist
San Mateo, CA · On-site
$19.50 - $25.75/hr
Job Summary : IXL Learning is the country's largest EdTech company, developing personalized ... They are seeking a Customer Data Specialist to support key accounts by providing data-driven ...
Customer Data Specialist
San Mateo, CA · On-site
$19.50 - $25.75/hr
Job Summary : IXL Learning is the country's largest EdTech company, developing personalized ... They are seeking a Customer Data Specialist to support key accounts by providing data-driven ...
IXL Associate Product Manager
San Mateo, CA · On-site
$105K - $140K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... The ideal candidate has some product experience, is a strong analytical thinker and creative ...
IXL Associate Product Manager
San Mateo, CA · On-site
$105K - $140K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... The ideal candidate has some product experience, is a strong analytical thinker and creative ...
Customer Data Specialist
San Mateo, CA · On-site
$70K - $90K/yr
Customer Data Specialist IXL Learning, developer of personalized learning products used by millions ... This role will support key accounts by providing data-driven insights to optimize IXL ...
Customer Data Specialist
San Mateo, CA · On-site
$70K - $90K/yr
Customer Data Specialist IXL Learning, developer of personalized learning products used by millions ... This role will support key accounts by providing data-driven insights to optimize IXL ...
IXL Product Manager
San Mateo, CA · On-site
$130K - $180K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Analyze quantitative and qualitative data to inform product decision-making * Work closely with ...
IXL Product Manager
San Mateo, CA · On-site
$130K - $180K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Analyze quantitative and qualitative data to inform product decision-making * Work closely with ...
Customer Data Specialist
San Mateo, CA · On-site
$70K - $90K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... This role will support key accounts by providing data-driven insights to optimize IXL ...
Customer Data Specialist
San Mateo, CA · On-site
$70K - $90K/yr
IXL Learning, developer of personalized learning products used by millions of people globally, is ... This role will support key accounts by providing data-driven insights to optimize IXL ...
... Learning team and support districts in the Dallas-Fort Worth metroplex. At IXL, we seek to help ... Analyze and use data to drive decision-making and strategize next steps WHAT WE'RE LOOKING FOR * BA ...
... Learning team and support districts in the Dallas-Fort Worth metroplex. At IXL, we seek to help ... Analyze and use data to drive decision-making and strategize next steps WHAT WE'RE LOOKING FOR * BA ...
Senior Software Engineer, Education.com
San Mateo, CA · On-site
$130K - $200K/yr
... support the learning moment for each child. As part of the IXL Learning family, Education.com ... Excellent analytical reasoning, problem-solving, and communication skills * Strong interest in ...
Senior Software Engineer, Education.com
San Mateo, CA · On-site
$130K - $200K/yr
... support the learning moment for each child. As part of the IXL Learning family, Education.com ... Excellent analytical reasoning, problem-solving, and communication skills * Strong interest in ...
Software Engineer, Education.com
San Mateo, CA · On-site
$116K - $150K/yr
... support the learning moment for each child. As part of the IXL Learning family, Education.com ... Excellent analytical reasoning, problem-solving, and communication skills * Strong interest in ...
Software Engineer, Education.com
San Mateo, CA · On-site
$116K - $150K/yr
... support the learning moment for each child. As part of the IXL Learning family, Education.com ... Excellent analytical reasoning, problem-solving, and communication skills * Strong interest in ...
School Membership Specialist
Raleigh, NC · On-site
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Deliver outstanding customer service and support to our new and current customers * Additional ...
School Membership Specialist
Raleigh, NC · On-site
IXL Learning, developer of personalized learning products used by millions of people globally, is ... Deliver outstanding customer service and support to our new and current customers * Additional ...
IXL Learning is a leading EdTech company that develops personalized learning products used by ... sales, customer support, marketing, design, curriculum, and product and company leadership ...
IXL Learning is a leading EdTech company that develops personalized learning products used by ... sales, customer support, marketing, design, curriculum, and product and company leadership ...
Product Manager, District Integrations
San Mateo, CA · On-site
$130K - $180K/yr
... connect IXL to customer platforms like Learning Management Systems (LMS), data warehouses ... Those teams can include sales, account management, customer support, and more. This position ...
Product Manager, District Integrations
San Mateo, CA · On-site
$130K - $180K/yr
... connect IXL to customer platforms like Learning Management Systems (LMS), data warehouses ... Those teams can include sales, account management, customer support, and more. This position ...
Digital Marketing Analyst
San Mateo, CA · On-site
$70K - $75K/yr
IXL Learning is looking for a passionate Digital Marketing Analyst to join our digital advertising ... Bring your creativity and analytical skills and we'll support your growth with on-the-job training ...
Digital Marketing Analyst
San Mateo, CA · On-site
$70K - $75K/yr
IXL Learning is looking for a passionate Digital Marketing Analyst to join our digital advertising ... Bring your creativity and analytical skills and we'll support your growth with on-the-job training ...
IXL Learning is the country's largest EdTech company, seeking a Product Manager for their District ... sales, customer support, marketing, design, curriculum, and product and company leadership ...
IXL Learning is the country's largest EdTech company, seeking a Product Manager for their District ... sales, customer support, marketing, design, curriculum, and product and company leadership ...
IXL Product Manager
San Mateo, CA · On-site
IXL Learning is a leading EdTech company dedicated to creating personalized learning products for ... team • Analyze quantitative and qualitative data to inform product decision-making • Work ...
IXL Product Manager
San Mateo, CA · On-site
IXL Learning is a leading EdTech company dedicated to creating personalized learning products for ... team • Analyze quantitative and qualitative data to inform product decision-making • Work ...
... Learning team and support mid-size districts in Pennsylvania. At IXL Learning, professional ... Analyze and use data to drive decision-making and strategize next steps * Partner with the Sales ...
... Learning team and support mid-size districts in Pennsylvania. At IXL Learning, professional ... Analyze and use data to drive decision-making and strategize next steps * Partner with the Sales ...
IXL Learning Jobs Information

Full-time
Posted 20 days ago
Job description
In this role, you will provide support to our Buyers, Sellers, and administrators across the TPT marketplace. You'll be expected to respond to customer inquiries, recognize trends in the questions received from the TPT community, and surface these learnings internally to improve our product, policies, and services. You will also work closely with engineering and product teams on continued initiatives to develop and improve TPT's products and services.
This position requires you to be in our Raleigh, NC, area office. Your schedule will be 40 hours per week and will include weekdays plus one weekend day (one of the following):
- Tuesday-Saturday, 9am-6pm
- Develop and maintain a high level of product expertise
- Provide timely and accurate solutions by email to incoming customer questions
- Use your product expertise to identify customer needs and help customers with best practices
- Troubleshoot issues and provide expert solutions and workarounds
- Create and maintain product documentation for internal teams and customers
- Learn TPT's products, services, processes, and tools to ensure a polished, positive interaction with our users
- Learn to do the necessary background research to deliver high quality customer experiences that require less customer effort
- Work with teammates on ad-hoc projects
- Gather customer feedback and feature requests to share with our product and engineering teams
- BA/BS degree required
- 1+ year of experience in a customer facing role
- Strong written and oral communication skills
- Exceptional critical thinking, research, and problem-solving skills
- Ability to prioritize tasks and work efficiently
- Self-starter who takes initiative and is able to work independently and also as a team
- Detail-oriented and organized
- Interest in K-12 educational technology!
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
About IXL Learning
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
San Mateo, CA, US
Year founded
1998