8 Support Customer Support Analyst Jobs Hiring Near You

Department: Clinical/Behavioral
Reports to: Director of Residential Services
Position Type: Full-Time
Salary: starting at $50,000 plus monthly incentive bonuses
COMPANY
Exciting opportunity to join a progressive and growing organization serving adults with developmental disabilities. Support, Inc. has provided community-based solutions for 37 years and serves the entire front range of Colorado.   
Support, Inc. provides community-based services that result in quality lifestyles: Lifestyles that are characterized by integration into the community, a sense of belonging, empowered choice-making, and opportunities for growth and learning. All Support, Inc. services share a characteristic of being community based and tied to best practices in the industry. We take pride in our flexibility and responsiveness to our customers.
POSITION
Our Clinicians work with other dedicated professionals who share a passion for helping individuals in need by being creative and innovative to tailor the best available interventions for each individual and treatment team. We offer the chance to make a significant impact on individual clients and on the Colorado I/DD community as a whole.  Our team consists of professionals from diverse backgrounds including Counseling, Social Work, and Applied Behavior Analysis who have integrated their approaches using in-depth understanding of the neurobiological and developmental impacts of early childhood experiences.  Our team is constantly learning together both formally and informally through our Clinical supervision model; applying what is learned to individual clients, families, and to the design of our services and programs.
RESPONSIBILTIES

• Providing consultation and counseling to people with I/DD who are involved in Medicaid Waiver services.
• Conducting assessments and formulating individualized multidisciplinary treatment plans to guide services in homes and community settings
• Consulting with and training family members and host-home providers on therapeutic interventions and behavioral programs.
• Working with Inter Disciplinary Team (IDT) members to provide wholistic support to people receiving services
• Meeting individual and team monthly billed unit productivity goals
• Participating in regional leadership team meetings with representatives from Residential and Day Services; reviewing inter-departmental regional health, problem-solving issues, and planning and executing regional events

• Master's degree in the field of counseling, social work, psychology
• Two years' experience working directly with a clinical population OR related experience working under the direct supervision of a licensed clinician
• Valid CO State Issued Driver's license
• Support, Inc. requires all individuals in consideration for employment to complete a background screening prior to an offer of employment.

• Licensed as a Clinical Social Worker, Mental Health Counselor or Marriage and Family Therapist in the State of Colorado 

LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, consumers, guardians, family members, and the general public.
REASONING ABILITY
Ability to solve practical and complex problems and critically reason through a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to prioritize work needs to effectively manage time.
WORK ENVIRONMENT
The work environment is varied between office and community locations including host homes and hospitals. This position requires a personal vehicle for transportation in order to effectively monitor and coordinate care.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to drive. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
SCHEDULE
After completing a new hire orientation class; hours are approximately 8:00am to 6:00pm Monday - Thursday
 

Support, Inc. is an Equal Opportunity Employer. M/F/D/V

We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Principals only. Recruiters, please don't contact this job poster with unsolicited services or offers.

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