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InteLogix

53 Intelogix Customer Service Representative Jobs Hiring Near You

InteLogix

Customer Service Credit Representative

$11/hr

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

InteLogix

Customer Service Credit Representative

$11/hr

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

InteLogix

Customer Service Support Onsite

El Paso, TX · On-site

$15/hr

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

InteLogix

Customer Support - Onsite

Copperas Cove, TX · On-site

$15/hr

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

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InteLogix Jobs Information

Do workers at InteLogix get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Does InteLogix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

At InteLogix, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from InteLogix affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at InteLogix?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at InteLogix worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Do InteLogix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for InteLogix workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at InteLogix?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do InteLogix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at InteLogix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at InteLogix?

Some people find it hard to take sick days.
61% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at InteLogix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at InteLogix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at InteLogix?

Most people feel stressed out here.
92% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix enjoy their jobs?

Only some people enjoy their job.
64% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix recommend working with their team?

Not many people recommend working with their team.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at InteLogix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at InteLogix?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think InteLogix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how InteLogix is doing?

Most people don’t feel well informed about how the company is doing.
79% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Intelogix?

Infographic showing various Customer Service Representative job openings at Intelogix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, and 19% Remote job distribution.

Customer Service Representative Onsite

InteLogix

El Paso, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 hours ago

InteLogix rating

5.3

Company rating: 5.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

208th of 224 rated it services

Job description

Pay Rate $15/hr

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What's the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

  • Are you energetic, enthusiastic with an engaging personality?

  • Are you driven to deliver effective results while providing excellent customer service?

  • Do you have extraordinary communication skills?

What's in it for YOU?

  • Paid Training

  • Medical, Dental, and Vision Insurance

  • Paid Time Off

  • Employee Discounts

  • Full-time, non-seasonal

  • Career Advancement

Responsibilities:

  • Assist users with test scheduling, rescheduling, and general exam coordination
  • Provide real-time troubleshooting for login issues, system access, and platform errors
  • Ask probing questions to determine the root cause of the issue
  • Clearly communicate technical information and troubleshooting steps to customers with varying levels of technical understanding
  • Maintain accurate records of customer interactions, problem resolutions, and follow-up actions in the call log database
  • Exercise patience, empathy, and active listening skills to understand and address customer needs and concerns
  • Escalate complex issues to senior support staff or technical teams as needed
  • Adhere to call center procedures, scripts, and quality standards

What We Look for in a Candidate:

  • 18 years of age or older with a High School Diploma or GED
  • Tech-savvy with the ability to navigate multiple windows and tabs while delivering top-tier customer support over the phone
  • Typing proficiency of 35 WPM with accuracy
  • Minimum 1 year of customer service experience required; 2 years of call center experience preferred
  • Excellent attendance, ensuring you're there when our customers need you
  • Solid understanding of computer hardware, software, operating systems, and basic networking principles. Ability to troubleshoot common computer-related issues.
  • Ability to analyze customer issues, identify root causes, and determine appropriate solutions.
  • Proven ability to apply logic and reasoning to resolve complex customer problems.
  • Excellent phone etiquette and verbal communication skills with the ability to articulate technical information clearly and concisely
  • Ability to compose professional and grammatically correct email responses, both internally and externally as needed
  • Demonstrated ability to actively listen to customer concerns and gather relevant information
  • A genuine ability to empathize with customers and handle challenging conversations with poise and professionalism
  • A strong commitment to providing outstanding customer service and exceeding customer expectations

All job offers are contingent upon:

  • Completion of drug screen

  • Completion of background check

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