InteLogix

47 Intelogix Customer Service Representative Jobs Hiring Near You

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... As an On-Demand Customer Service Representative, you will work in a virtual high-volume call center ...

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... As an On-Demand Customer Service Representative, you will work in a virtual high-volume call center ...

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Are you driven to deliver effective results while providing excellent customer service? * Do you ...

At InteLogix, we are passionate about empowering individuals and organizations to achieve their ... Provide exceptional customer service by addressing inquiries, resolving complaints and guiding ...

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InteLogix Jobs Information

Do workers at InteLogix get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Does InteLogix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

At InteLogix, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from InteLogix affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at InteLogix?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at InteLogix worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Do InteLogix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for InteLogix workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at InteLogix?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do InteLogix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at InteLogix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at InteLogix?

Some people find it hard to take sick days.
59% of people report that it’s hard to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at InteLogix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at InteLogix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at InteLogix get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at InteLogix?

Most people feel stressed out here.
92% of people say they often feel stressed out at work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at InteLogix enjoy their jobs?

Only some people enjoy their job.
62% of people report they don’t enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at InteLogix recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at InteLogix?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at InteLogix?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think InteLogix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how InteLogix is doing?

Most people don’t feel well informed about how the company is doing.
78% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Intelogix?
Infographic showing various Customer Service Representative job openings at Intelogix in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Remote job distribution.
Customer Service Representative

Customer Service Representative

InteLogix

Remote

$17.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago


InteLogix rating

5.4

Company rating: 5.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

194th of 207 rated it services


Job description

Pay Rate: $17.75/hour
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
  • Are you energetic, enthusiastic with an engaging personality?
  • Are you driven to deliver effective results while providing excellent customer service?
  • Do you have extraordinary communication skills?

What's in it for YOU?
  • Paid Training
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Employee Discounts
  • Full-time, non-seasonal
  • Career Advancement

Overview:
As an On-Demand Customer Service Representative, you will work in a virtual high-volume call center environment providing accurate and professional support to internal and external customers. Project assignments vary in duration - from weeks to months - and you will be expected to ramp quickly, stay current on new procedures, and flex your availability during peak demand periods. This is a PRN (as-needed) role ideal for someone who thrives in a fast-paced, project-based environment. Flexibility and a proactive approach are essential to succeed.
Responsibilities:
  • Handle incoming calls with accuracy and professionalism; facilitate first call resolution and escalate using proper procedures
  • Navigate systems of record and knowledge tools to ensure accurate information is conveyed to callers
  • Communicate clearly in writing and verbally; actively listen to understand caller concerns
  • Identify and escalate unusual or recurring issues through established channels
  • Research account details and exercise sound judgment on follow-up actions
  • Navigate multiple applications simultaneously to deliver comprehensive solutions efficiently
  • Monitor and report unusual call patterns or repeat issues; escalate system problems to supervisory staff promptly
  • Attend required training sessions for new projects and initiatives; maintain organized training materials
  • Perform other duties as assigned

Qualifications:
Required
  • Minimum 1 year of customer service experience
  • Ability to pass federal clearance
  • Flexibility to work weekends, evenings, and holidays as needed
  • Proficiency with computer systems and software
  • High school diploma or equivalent (equivalent experience may substitute)

Skills & Abilities
  • Excellent written and verbal communication skills
  • Strong analytical and effective decision-making skills
  • Proficient PC and internet navigation skills
  • Efficient time management in a fast-paced environment
  • Ability to navigate multiple applications simultaneously

Nice to Have
  • Prior experience in a high-volume production environment
  • Experience managing difficult customer interactions with professionalism and diplomacy

Work at Home Requirements:
  • High speed internet with an ethernet connection to the router (no satellite or hotspot) - minimum 30 Mbps download and 15 Mbps upload speed
  • WiFi must be turned off at all times while working
  • Windows Updates must be current
  • Private and distraction-free home workspace with the ability to close a door

EQUAL OPPORTUNITY & COMPLIANCE:
InteLogix is an Equal Opportunity Employer / Affirmative Action Employer / Disability / Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Pay Transparency Nondiscrimination Provision: InteLogix will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with InteLogix's legal duty to furnish information.
This position is open to applicants in locations where the applicable state or local minimum wage does not exceed $17.75/hour. Candidates located in jurisdictions with a higher minimum wage requirement are not eligible for this role at this time.
This position is only available to applicants residing in states where InteLogix is currently registered to employ. Applicants will be asked to confirm their work location during the application process.
E-Verify: InteLogix participates in E-Verify. Upon hire, InteLogix will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Compensation includes the applicable SCA wage rate and fringe benefit requirements for the place of performance.
Applicants have rights under Federal Employment Laws. For more information, please review the "Know Your Rights" poster available at: www.eeoc.gov/poster

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