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60 Icon Operations Jobs Hiring Near You

ICON

Senior Project Manager, Laboratory

Blue Bell, PA · On-site

Sr Project Manager, Laboratory ICON is a global healthcare intelligence and clinical research ... Senior Project Manager, Laboratory You will oversee clinical laboratory operations workstreams ...

ICON

General Interest Application

Austin, TX · On-site

Whether you specialize in engineering, architecture, operations, or business strategy, your work at ICON will directly contribute to advancing our technology and mission. Stay Connected Follow ICON ...

ICON

Clinical Trial Manager II

Blue Bell, PA · On-site

... Operations team. As a Clinical Trial Manager II at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the ...

ICON

Clinical Dietary Aide

Lenexa, KS · On-site

$12.75 - $16/hr

We are seeking a Clinical Dietary Aide to support meal service operations within our clinical research unit at ICON. In this role, you will help ensure that clinical trial participants receive meals ...

ICON

Country Lead Monitor

Raleigh, NC · On-site

... ICON, you will manage clinical trial operations activities, supporting your team and stakeholders to deliver high-quality outcomes across our clinical programmes. What You Will Do: You will manage ...

ICON

Account Executive

Blue Bell, PA · On-site

Director, Business Development - Remote, US ICON is a global healthcare intelligence and clinical ... Strong understanding of clinical trial operations, regulatory requirements, and industry standards.

ICON

Product Test Technician III

Austin, TX · On-site

ICON is seeking a Product Test Technician III to lead the operation, integration, and troubleshooting of complex test systems. This role involves building and maintaining test infrastructure ...

ICON

Senior Medical Research Associate

Lenexa, KS · On-site

ICON plc is a world-leading clinical research organization. We advance clinical research by ... Research & Operational Responsibilities * Assist in planning, coordinating, and executing clinical ...

ICON

Senior Clinical Trial Manager

Blue Bell, PA · On-site

As a Senior Clinical Trial Manager at ICON, you will manage clinical trial operations activities, supporting your team and stakeholders to deliver high-quality outcomes across our clinical programs.

ICON

Lab Analyst I (MT/MLT- ASCP)

San Antonio, TX · On-site

Lab Analyst I- Early Phase Clinical Research- ICON San Antonio TX ICON is a global healthcare ... the laboratory operations. Title: Lab Analyst I Location: On-Site Houston TX Job Type: PRN/As ...

ICON

Senior Clinical Research Associate

Blue Bell, PA · On-site +1

... ICON and/or customer SOPs, and applicable regulatory requirements. The Senior CRA supports complex studies, contributes to operational excellence, and serves as a mentor to junior staff, while ...

ICON

Manager of Study Start Up

Blue Bell, PA · On-site +1

Manager of Study Start Up ICON plc is a world-leading healthcare intelligence and clinical research ... Collaborating with sponsors, clinical operations, and regulatory teams to ensure compliance with ...

ICON

Clinical Research Associate

Clinical Research Associate - Multi TA ICON is a global healthcare intelligence and clinical ... trial operations. Your Profile: * Advanced degree in a relevant field such as life sciences ...

ICON

Sr. Clinical Research Associate

Raleigh, NC · On-site

Senior Clinical Research Associate ICON plc is a world-leading healthcare intelligence and clinical ... smooth trial operations. Your Profile: You will have a strong foundation in clinical trial ...

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All JobsIcon Operations Jobs

ICON Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are the most popular job types at Icon?
    What are the most popular jobs at Icon?
    What are the most popular categories at Icon?
    Infographic showing various Operations job openings at Icon in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 62% Physical, 2% Hybrid, and 36% Remote job distribution.
    Senior Project Manager, Laboratory

    Senior Project Manager, Laboratory

    ICON

    Blue Bell, PA • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 16 days ago

    Job description

    Sr Project Manager, Laboratory
    ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
    As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
    As a Senior Project Manager, Laboratory at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.
    Senior Project Manager, Laboratory
    You will oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations.
    Key responsibilities include:
    • Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies.
    • Attend and represent ICL at Client meetings.
    • Manage studies in accordance with Good Clinical Practice.
    • Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner.
    • Represent Project Management at internal interdepartmental meetings or interdivisional meetings within ICON.
    • Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department.
    • Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Central Laboratories (and ICON Clinical CRO if appropriate).
    • Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and review clinical study specific materials. When possible, coordinate with other departments for the preparation of study specific materials.
    • Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained and filed.
    • Monitor study progress throughout the study, using ICON tools and communicate pertinent information to clients/sponsors. Provide Sponsors with study management reports. Provide client with support on ICO Labs system. Inform team leader about study progress. Escalate issues of potential client/site dissatisfaction to appropriate management.
    • Proactively monitor study budget.
    • Set the timelines for and monitor the progress of shipment requests for storage samples and verify data.
    • Close the protocol as per ICL procedures. Includes facilitating DB Lock and coordinating with relevant internal departments.
    • Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting Bid Defenses, or Initiations.
    • Performs additional relevant responsibilities as requested by management.

    Your Profile:
    You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team.
    Required qualifications and experience:
    • Bachelor's degree in a relevant field such as life sciences or healthcare.
    • Previous experience in project management within a laboratory or clinical research setting.
    • Strong leadership skills with the ability to mentor and train junior PMs.
    • Excellent communication and interpersonal skills, with the ability to represent the company at client meetings and internal meetings.
    • Detail-oriented with strong organizational skills to effectively manage study documentation, timelines, and budgets.
    • Willingness to travel as required (approximately 20%)
    • Minimum of 5 years of experience in a clinical laboratory, clinical trials, or customer management role in a life science related organization.
    • Minimum of 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical supply packaging and distribution, medical imaging, data management.

    #LI-FL1
    Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
    Rewards & Benefits
    ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
    Benefits may include:
    • Competitive base salary and performance related incentives
    • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
    • Retirement and pension plans
    • Life assurance and disability coverage
    • Employee assistance programmes and wellbeing resources
    • Learning and development opportunities through structured training and career pathways

    Benefits may vary depending on role and location.
    Visit our careers site to read more about the benefits ICON offers.
    Inclusion and Accessibility
    ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
    If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
    Are you a current ICON Employee? Please click here to apply

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