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What is it like to work at Hub Group?

Hub Group is a logistics and supply chain solutions company that values collaboration, innovation, and customer satisfaction, fostering a dynamic and results-driven work environment.

As a company, Hub Group operates with a flat organizational structure, allowing for open communication and cross-functional teamwork among employees, and its headquarters in Oak Brook, Illinois, features a modern and collaborative office space with amenities such as a fitness center and on-site cafeteria.

Working at Hub Group may appeal to individuals who are passionate about logistics and supply chain management, as the company offers opportunities for professional growth and development, including training programs and career advancement opportunities within a rapidly expanding industry.

What makes Hub Group an attractive place to work?

Hub Group is a leading supply chain solutions company that has established itself as a trusted partner in the logistics industry, with a strong reputation for reliability and customer satisfaction. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a rapidly evolving industry. By joining Hub Group, individuals can contribute to the company's mission of delivering exceptional supply chain solutions and enjoy a range of benefits, including opportunities for career advancement, competitive compensation, and a supportive work culture.

Do workers at Hub Group get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Hub Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

At Hub Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Hub Group affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Hub Group?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Hub Group worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Hub Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Hub Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Hub Group?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Hub Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Hub Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at Hub Group?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Hub Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Hub Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Hub Group get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Hub Group?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Hub Group enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Hub Group recommend working with their team?

Not many people recommend working with their team.
72% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Hub Group?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Hub Group?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Hub Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Hub Group is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Driver Manager jobs?

What are the most popular jobs at Hub Group?

What are the most popular categories at Hub Group?

Infographic showing various Driver Manager job openings at Hub Group in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Administrative Support I (Full Time)

Hub Group

Columbus, OH • On-site

$18.50/hr

Full-time

Posted 29 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

333rd of 362 rated logistics

Job description


The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.
Essential Job Functions:
  • Assemble and audit route paperwork for the next day
  • Answer inbound phone calls
  • Ability to handle customer issues
  • Contact vendors on inbound damage or replacement orders
  • Respond to email in a timely manner
  • Address pending orders
  • File paperwork
  • Strong customer service skills required
  • Act in a professional and an appropriate manner
  • Assist in the processing of inbound delivery teams
  • Monitor the delivery routes of the course of your shift
  • Assist in the track route progress, as needed; call Drivers every hour to address issues as needed
  • Call customers to obtain their feedback regarding their delivery experience
  • Assist in the completion of POD packets that are available at the warehouse
  • Responsible for the closing reports on a nightly basis
  • Works well without direct supervision, professional demeanor, strong communication and customer service skills
  • Process daily working orders, respond to Logistics Coordinator their status
  • Answer inbound phone calls from customers and delivery teams
  • Print Pull Sheet and Mark Live Daily in warehouse
  • Responsible for finding and submitting requested EPODs
  • File all documents as needed
  • Accountable and reliable
  • Effectively communicate with builder, general contractors, and supervisors to ensure customer satisfaction
  • Process and prepare freight for shipments/returns to vendors (RTVs)
  • Assit with daily warehouse functions as needed
  • Update inventory - daily/weekly/monthly as required
  • Route monitor and remotely assist delivery and installation teams as needed
  • Accurately update orders for billing as needed
  • Answer inbound phone calls as needed
  • Any other duties and responsibilities as assigned.

Minimum Qualifications
  • High school diploma or equivalent, post high school education a plus
  • Proficient in Microsoft Office - Word, Excel, etc.
  • Prior customer service experience preferred
  • Strong written and verbal communication skills
  • Ability to multitask must be detail oriented and be able to work in a fast-paced office environment
  • Must be able to work evenings and Saturdays
  • Pass pre-employment background check
  • Maintain professional and safe work environment
  • Skills: customer service, detail oriented, organizational skills, time management, problem solving, accountable, dependable, documentation skills, analyzing data, professional phone skills, ability to resolve conflict, ability to listen, ability to multitask

Shift: Sat-Wed 10a-6:30p
Pay: $18.50/hr
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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