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Hotwire Communications
Hotwire Communications

60 Hotwire Communications Noc Engineer Jobs Hiring Near You

Hotwire Communications

The Headend Engineer is responsible for leading Hotwire's headend construction, operation ... Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to ...

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Hotwire Communications Jobs Information

What are the key skills and qualifications needed to thrive as a NOC Engineer, and why are they important?

To thrive as a NOC Engineer, you need a solid understanding of network protocols, troubleshooting, and systems administration, often supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, attention to detail, and effective communication skills help NOC Engineers excel in diagnosing and resolving network issues. These skills are crucial for maintaining network uptime, ensuring rapid incident response, and supporting critical IT infrastructure.

What are some common challenges faced by NOC Engineers, and how can they prepare to address them?

NOC Engineers often encounter challenges such as managing high-pressure incidents, quickly identifying and resolving network issues, and effectively communicating with cross-functional teams during outages. Maintaining composure and applying strong troubleshooting skills are essential, especially when addressing critical network disruptions. It's helpful for candidates to familiarize themselves with monitoring tools, escalation procedures, and to develop clear communication habits, as collaboration with engineers, IT support, and management is frequent. Continuous learning and staying updated on network technologies will also help in proactively addressing potential issues.

What are NOC Engineers?

NOC Engineers, or Network Operations Center Engineers, are professionals responsible for monitoring, maintaining, and troubleshooting an organization's network systems and infrastructure. They work in a centralized location known as a Network Operations Center (NOC) where they oversee network performance, detect issues, and respond to incidents to ensure minimal downtime and optimal connectivity. Their duties may include system administration, network security management, and collaborating with other IT teams to resolve complex technical problems.

What is the difference between Noc Engineer vs Network Technician?

AspectNoc EngineerNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentNetwork operations centers, monitoring networksField sites, client locations, or data centers
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, repairing network hardware
Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate networks

Both roles require similar certifications and work in network environments, but Noc Engineers focus more on monitoring and managing networks in a centralized setting, while Network Technicians handle hands-on hardware installation and repairs. Understanding these differences helps in choosing the right career path or job search focus.

What is it like to work at Hotwire Communications?

Hotwire Communications is a global technology communications agency that prioritizes creativity, collaboration, and innovation in its work culture. The agency is structured into specialized teams, including creative, media, and digital, which work together to deliver integrated communications solutions for its clients. Working at Hotwire Communications may appeal to professionals seeking a dynamic and fast-paced environment where they can contribute to high-profile campaigns and develop their skills in a supportive and entrepreneurial team.

Do workers at Hotwire Communications get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Hotwire Communications pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

At Hotwire Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Hotwire Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Hotwire Communications?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Hotwire Communications worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Hotwire Communications workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Hotwire Communications?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Hotwire Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Hotwire Communications do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
75% of people report that they don’t do extra unpaid work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Hotwire Communications?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hotwire Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hotwire Communications get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Hotwire Communications?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hotwire Communications enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hotwire Communications recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Hotwire Communications?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Hotwire Communications?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Hotwire Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Hotwire Communications is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Noc Engineer jobs?
What are the most popular jobs at Hotwire Communications?
What are the most popular categories at Hotwire Communications?
Infographic showing various Noc Engineer job openings at Hotwire Communications in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.
NOC I Engineer

NOC I Engineer

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site

Full-time

Posted 6 days ago

Hotwire Communications rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

15th of 76 rated telecommunications companies

Job description

Job Summary:
Hotwire Communications Ltd is seeking a NOC I Engineer to ensure that network, Data, Video, Voice, and application environments run at peak performance. The role involves monitoring the entire network environment, troubleshooting incidents, and coordinating vendor services to maintain operational efficiency.
Responsibilities:
• Monitor the entire network environment.
• Collect performance statistics on the reliability and efficiency of networks.
• Create incident tickets for exceptions and manage the lifetime of the incident.
• Troubleshoot all level I incidents and escalate to higher levels as needed.
• Monitor production network environment using a combination of monitoring tools to ensure availability
• Coordinate field router intrusive and non-intrusive testing and repair of circuits
• Coordinate onsite dispatch of Telecommunication vendor repair services
• Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem
• Discover faults and conditions in a proactive manner, and diagnose cause where appropriate and resolve expeditiously
• Escalate issues and problems according to procedures and best judgment
• Perform periodic health checks of systems
• Use judgment and knowledge of networking, systems, and SMS applications to identify problems as they occur and decide on best course of action to resolve.
• Diagnose problems and resolve in an expeditious manner.
• Work with Engineers to resolve production problems.
• Write coherent trouble ticket notes on production incidents and problems.
• May write or revise system documentation and procedures.
• Configure and maintain monitoring tools.
Qualifications:
Required:
• Minimum of 2 years of experience in a Help Desk or high volume call center preferred
• Minimum of 2 years of experience working in IT Operations including knowledge of common, tools, methods, and techniques
• Minimum of 2 years of progressively responsible work experience in network and / or server monitoring skills
• Knowledge of TCP/IP, ISP, routers and Network Protocols (Cisco) such as OSPF, BGP, MPLS
• Specialties NOC/ Process writing skills of training a plus
• Experience in Monitoring Theory / Implementation
• Experience in current Internet network hardware and software technologies
• Diagnostic experience of a variety of monitoring applications such as SolarWinds, Nagios
Company:
Hotwire Communications is a national leader in fiber optic technology, delivering advanced, customized telecommunications solutions to residential, commercial, senior-living, hospitality, and campus environments. Founded in 2000, the company is headquartered in Bala Cynwyd, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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