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60 Hostwinds Support Manager Jobs Hiring Near You

Wells Fargo

Branch Support Manager

Tacoma, WA

Learn more about the career areas and business divisionsat wellsfargojobs.com. In this role, you ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

Peraton

Incident Support Manager

Ashburn, VA · On-site

$135K - $216K/yr

Responsibilities Peraton is seeking an experienced Incident Support Manager to lead incident ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Incident Support Manager

Ashburn, VA

$135K - $216K/yr

Responsibilities Peraton is seeking an experienced Incident Support Manager to lead incident ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Incident Support Manager

Springfield, VA

$135K - $216K/yr

Responsibilities Peraton is seeking an experienced Incident Support Manager to lead incident ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Incident Support Manager

Orlando, FL · On-site

$135K - $216K/yr

Responsibilities Peraton is seeking an experienced Incident Support Manager to lead incident ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Wells Fargo

Branch Support Manager

Seattle, WA

Learn more about the career areas and business divisionsat wellsfargojobs.com. In this role, you ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

Wells Fargo

Branch Support Manager

Portland, OR

Learn more about the career areas and business divisionsat wellsfargojobs.com. In this role, you ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

Peraton

Incident Support Manager

Ashburn, VA

$135K - $216K/yr

Responsibilities Peraton is seeking an experienced Incident Support Manager to lead incident ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

TekSynap

Incident Support Manager

Springfield, VA

This team provides support services for Network(s) Management, Operations, and Maintenance for all ... TekSynap.com. We offer our full-time employees a competitive benefits package to include health ...

Wells Fargo

Branch Support Manager

Portland, OR

Learn more about the career areas and business divisionsat wellsfargojobs.com. In this role, you ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

Wells Fargo

Branch Support Manager

Tacoma, WA

Learn more about the career areas and business divisionsat wellsfargojobs.com. In this role, you ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

Epic Personnel Partners, LLC

Be Seen First

Regional System Support Manager

Peoria, AZ · On-site

$85K - $95K/yr

Position will report directly to System Support General Manager and Service Center Managers ... Visit us at epicpp.com to discover more about our organization. Epic Personnel Partners, LLC is an ...

Epic Personnel Partners, LLC

Be Seen First

Regional System Support Manager

Peoria, AZ · On-site

$85K - $95K/yr

Position will report directly to System Support General Manager and Service Center Managers ... Visit us at epicpp.com to discover more about our organization. Epic Personnel Partners, LLC is an ...

Novotech

Project Support Manager

South San Francisco, CA · On-site

$110K - $145K/yr

The Manager Project Support may also act as Project Support Specialist according to the s ... Find out more about working at Novotech at: www.novotech-cro.com/careers Novotech is proud to offer ...

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HOSTWINDS.COM Jobs Information

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What other companies are hiring for Support Manager jobs?
Hospital Partnerships Support Manager

Hospital Partnerships Support Manager

Radiology Partners

Remote

$105K - $115K/yr

Other

Medical, Retirement, PTO

Posted 21 days ago

Radiology Partners rating

6.4

Company rating: 6.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

629th of 864 rated healthcare providers

Job description

Description & Requirements

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Position Description & Requirements
WHO WE ARE AND WHAT WE DO: 
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. 

POSITION DUTIES AND RESPONSIBILITIES 
  • Serve as the primary point of contact for projects, demonstrating a high level of professionalism while leading client communication throughout growth and integration cycles
  • Drive project execution with strong organization and accountability by tracking progress, anticipating and resolving roadblocks, and ensuring timely completion
  • Continuously evaluate and refine growth processes and strategies with a strategic and professional approach to improve efficiency and outcomes
  • Support Hospital Systems in building and maintaining partnerships, ensuring seamless and professional handoffs to internal teams
  • Maintain accurate CRM data, manage critical documents and requirements, and deliver responsive, polished client support that fosters trust and elevates the client experience
KNOWLEDGE, SKILLS, AND ABILITIES 
  • At least 3 years of experience in healthcare operations or integration, with radiology and/or credentialing experience preferred
  • Demonstrated ability to manage multiple projects of varying complexity with strong organizational skills and attention to detail
  • Highly motivated self-starter and collaborative team player who performs effectively with minimal supervision
  • Strong communication skills with the ability to engage professionally with client stakeholders at all levels, including C-suite, as well as cross-functional internal teams and vendors
  • Solid understanding of healthcare environments and terminology, with flexibility to travel approximately 15%-20%
Why Radiology Partners:
  • Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. 
  • Compensation Reviews, Career Growth Opportunities 
  • Flexible Remote Schedules Generous PTO Plans and Paid Holidays 
  • Proudly Certified as a Great Place to Work for Five Consecutive Years 
FOR MORE INFORMATION: 
https://jobdescription.powerappsportals.com/HospitalPartnershipsSupportManagerPROJMGR03-17-2026/
 
COMPENSATION: 
The salary range for this position is $105,000- $115,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. 

We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. 

Radiology Partners participates in E-verify.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.

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