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Benefits Director

About Horizon Group Holding:

Founded in 1987 and headquartered in Newark, Delaware, Horizon provides essential heating, air conditioning, plumbing, and electrical services to residential customers. The Company currently operates in seven Metropolitan Statistical Areas throughout the eastern United States and Texas: Philadelphia, New York, Atlanta, Baltimore, DC, Hartford, Jacksonville, West Palm Beach and Houston. Horizon supports strong local brands with high quality, centralized marketing, customer care, and procurement functions to deliver "best-in-class" service. Over the Company's 30+ year history, the Horizon team has successfully developed a strong brand and operations model to better serve customers.

Summary:

The Benefits Director is responsible for overseeing the performance and operation of Horizon Services benefit programs. Horizon Services benefit programs include eligibility & enrollment, executive rewards, health & welfare, retirement and financial, leave and paid time off policies

The Benefits Director will serve as a subject matter expert to support the day-to-day administration of our Health and Welfare benefits programs (health, dental, vision, short- and long-term disability, life, AD&D, Flexible Spending Plans, retirement) for all employees and responding to benefit-related inquiries and questions.

The Benefits Director will also be responsible for providing detailed comparative benefit analyses and assisting with the implementation of new benefit initiatives and completing benefit survey questionnaires.

The Benefits Director may also assist in other human resources projects. This position requires proactive, strategic thinking with hands-on execution of responsibilities.

Key Functional Knowledge/Experience Includes:

• Employee Benefits Program Management.
• Self-Funded Healthcare Plans.
• Mergers & Acquisitions Integration.
• ERISA & Regulatory Compliance.
• Total Rewards & Wellness Strategies.
• Vendor Negotiations & Relationship Management.
• Healthcare, Prescription Drug, Dental & Vision Plans.
• COBRA, FSA, EAP, Disability & Leave of Absence Management.
• State-Mandated Benefits Compliance.
• Strategic Planning & Cost Containment.

Essential Responsibilities Include:

• Collaborate with internal employees to identify their needs and customize benefits packages accordingly.
• Audit expenses related to benefit payouts.
• Gather and organize information about benefits products, such as insurance.
• Set key performance indicators to measure success.
• Regularly review employee performance metrics.
• Coach, train, and develop the benefits team members.
• Translate organizational goals into functional an individual goal.
• Provide employees with necessary documents for enrolling, maintaining, and understanding their benefits coverage.
• Address any questions employees have regarding their benefits details.

• Communicate with benefit providers to ensure services are delivered as per agreements.

ADDITIONAL RESPONSIBLITIES:

• Manage the administration of employee benefit programs (health and welfare plans and voluntary benefits)
• Assist employees with day-to-day questions about benefits plans.
• Monitor new hires, status changes, and terminations as they pertain to benefits eligibility.
• Assist with new hire benefits orientation for new hires as needed.
• Manage the Affordable Care Act (ACA) new hire and standard measurement period processes and recordkeeping.
• Update employee benefits records.
• Assist with any benefits program audits
• Monitor, audit and reconcile all benefits vendor invoices: Review for accuracy and process for payment. Resolve discrepancies with carriers, payroll deductions and the company.
• Working with our benefits broker, Benefits Director, and coordinate all benefits plan design changes and oversee the Annual Benefits Open Enrollment (e.g., employee communications and informational meetings).
• Prepare reports, extracting benefits data as needed.
• Compile required non-discrimination reports for benefits plans annually or as needed.
• Participate in the design and distribution of creative and effective benefits communication materials as well as compliance-related documentation such as benefits summaries, Summary Plan Descriptions, Summary Annual Reports, etc.
• Manage employee error reports from all plans, including providers, ADP, and payroll.
• Responsible for the HRIS system as it pertains to benefits.
• Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues.
• Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
• Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions.
• Process New Hire and onboarding paperwork using HRIS and internal tracking systems.
• Oversee FMLA/ADA Leave Process with outside vendor and serve as the organization's point of contact for Team Member inquiries.
• Process all New Hires into Payroll System and add to other applicable areas.
• Upon termination of employment, process benefit termination in Payroll System and notify third party vendors.
• Process Qualified Domestic Relation Orders (QDRO's), and other benefit forms in a timely manner.
• Other duties as assigned.

Experience Needed:

• Bachelor's Degree in a relevant field 10+ Years of progressive experience in benefits administration.
• 4+ Years of management experience
• 3+ Years of managing self-funded healthcare plans
• 2+ Years of merger and acquisition management.
• Extensive experience managing employee leave programs including FMLA, disability, and ADA accommodations.
• Experience managing benefits vendors, brokers, and third-party administrators.
• Demonstrated experience overseeing benefits programs for mid-size to large organizations.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Strong leadership, communication, and stakeholder management capabilities.
• Ability to manage confidential information with the highest level of discretion
• 2+ years of ADP experience
• Strong organizational skills.
• Ability to respond effectively and promptly to sensitive information.
• Proven creative problem-solving skills for making sound judgment calls.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint
• Excellent communication and interpersonal skills to develop and maintain relationships.