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HF Sinclair
HF Sinclair

60 Hf Sinclair Customer Service Jobs Hiring Near You

HF Sinclair

Customer Service Specialist

Mississauga, ON · Hybrid

CA$60K - CA$65K/yr

Basic Function Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Customer Service Specialist. Reporting to the Team Lead Customer Service, the Customer Service ...

HF Sinclair

Customer Service Specialist

Mississauga, ON · Hybrid

CA$60K - CA$65K/yr

Basic Function Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Customer Service Specialist. Reporting to the Team Lead Customer Service, the Customer Service ...

HF Sinclair

Senior Commercial Analyst

Dallas, TX · On-site

$84K - $105K/yr

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Senior Commercial Analyst

Dallas, TX · On-site

$84K - $105K/yr

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Senior Commercial Analyst

Dallas, TX · On-site

$84K - $105K/yr

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Plant Associate

Shreveport, LA · On-site

We maintain a true Safety culture for our employees, communities, environments and customers. Our ... services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Market Fundamentals Advisor

Dallas, TX

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Market Fundamentals Advisor

Dallas, TX

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Market Fundamentals Advisor

Dallas, TX · On-site

HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Plant Associate

Tulsa, OK · On-site

We maintain a true Safety culture for our employees, communities, environments and customers. Our ... services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Plant Associate

Shreveport, LA · On-site

We maintain a true Safety culture for our employees, communities, environments and customers. Our ... services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Plant Associate

Shreveport, LA · On-site

We maintain a true Safety culture for our employees, communities, environments and customers. Our ... services to its refineries and the petroleum industry. Equal Opportunity Employer HF Sinclair ...

HF Sinclair

Billing Associate

Artesia, NM · On-site

$17 - $21.50/hr

Basic Function HF Sinclair is looking for a Billing Associate in Artesia, NM. In this role you will ... Invoices all customers for payment to the assigned Company * Inputs assessorial and miscellaneous ...

HF Sinclair

Billing Associate

Artesia, NM · On-site

$17 - $21.50/hr

Basic Function HF Sinclair is looking for a Billing Associate in Artesia, NM. In this role you will ... Invoices all customers for payment to the assigned Company * Inputs assessorial and miscellaneous ...

HF Sinclair

Pricing Analyst

Dallas, TX

Basic Function HF Sinclair is seeking a Pricing Analyst in Dallas, TX, who will be responsible for ... Collects and reviews data related to customer demand, market trends, and product costs to develop ...

HF Sinclair

Billing Associate

Artesia, NM · On-site

$17 - $21.50/hr

Basic Function HF Sinclair is looking for a Billing Associate in Artesia, NM. In this role you will ... Invoices all customers for payment to the assigned Company * Inputs assessorial and miscellaneous ...

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All JobsHf Sinclair Customer Service Jobs

HF Sinclair Jobs Information

Do workers at HF Sinclair get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and June 2026.

Does HF Sinclair pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

At HF Sinclair, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from HF Sinclair affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at HF Sinclair?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 46% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at HF Sinclair worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do HF Sinclair workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for HF Sinclair workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at HF Sinclair?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Do HF Sinclair managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at HF Sinclair spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at HF Sinclair?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at HF Sinclair good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
69% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at HF Sinclair feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at HF Sinclair get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at HF Sinclair?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at HF Sinclair enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at HF Sinclair recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at HF Sinclair?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at HF Sinclair?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think HF Sinclair’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how HF Sinclair is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular job types at Hf Sinclair?
    What are the most popular jobs at Hf Sinclair?
    What are the most popular categories at Hf Sinclair?
    Infographic showing various Customer Service job openings at Hf Sinclair in the United States as of July 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution.
    Customer Service Specialist

    Customer Service Specialist

    HF Sinclair

    Mississauga, ON • Hybrid

    CA$60K - CA$65K/yr

    Other

    Posted 7 days ago

    HF Sinclair rating

    8.5

    Company rating: 8.5 out of 10

    Based on 35 frontline employees who took The Breakroom Quiz

    10th of 75 rated oil and gas companies

    Job description

    Basic Function
    Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a full-time Customer Service Specialist. Reporting to the Team Lead Customer Service, the Customer Service Specialist is accountable for order management and customer service excellence and is responsible for customer communication from order to fulfillment while working with Sales and Global Supply Chain to fulfill customer orders. The Specialist is the primary point of contact for customers. The Customer Service role is progressive in nature where new employees will start learning more fundamental skills and eventually develop the more complex expertise required to offer a superior customer experience and personal development opportunities.
    Job Duties
    • Act as the primary point of contact, providing strong service for key accounts and distributors
    • Receive, expedite and accurately process to completion all sales orders in SAP or iBuy to meet customer expectations
    • Coordinate, confirm and communicate all deliveries to the customers
    • Work with customers, sales representatives, production and distribution to effectively fulfill customer requirements including completion of all appropriate documentation
    • Run daily open order reports along with monthly billing due list processing to ensure we are capturing all pending order and invoices
    • Resolve order and delivery problems often with return coordination on behalf of the customer in a professional and timely manner
    • Provide customers with technical information, technical data sheets, promotional materials and material safety data sheets as necessary
    • Promote and enforce internal quality procedures and policies
    • Make appropriate product and packaging recommendations based on customer queries
    • Manage accounts with special requirements to ensure a strong customer experience
    • Provide peer training and onboarding of new team members through shadowing and coaching
    • Offer subject matter knowledge of Customer Service Systems like iBuy, SAP, Salesforce to ensure we are compliant and fully adopted
    • Month end Reporting responsibilities for certain desks
    • Ensure compliance in our training documentation and programs
      Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion
    Experience
    • Two or more years of experience in a customer service related role
    • Experience in end-to-end order management role is preferred
    Education Level
    •  Post-secondary education however, a combination of education and work related experience will be considered
    Required Skills
    • Excellent time management and organizational skills to manage a workload in a fast paced, high volume environment
    • Strong communication skills, both verbally (for over the phone communication) and written (for email communication)
    • Exceptionally strong customer service focus, with an ability to translate customer requests into actionable results
    • You adhere to process and strive for operational efficiency
    • You collaborate and solve problems effectively with external and internal partners
    • Process improvement mindset
    • Work well under pressure and in a fast pace environment
    • Knowledge of lubricant product applications, such as Active Learner, is an asset 
    Work Conditions
    • This is an office based role based out of the Lubricants Corporate office at 2310 Lakeshore Road West, Mississauga
    • In office Monday through Thursday with a work from home option on Fridays
    • Our hiring process incorporates AI tools to assist with the recruitment process
    • This job posting is to fill an existing vacancy within our organization
    • The salary range for this position is $60,000 - $65,000 annually, based on experience and qualifications
    Physical Requirements
    Job conditions require standing, walking, sitting, twisting, stooping, crouching, kneeling, talking or hearing, making precise hand and finger movements, reaching or grasping. Job conditions may require making visual inspections, lifting and/or carrying up to 25lbs, pushing and/or pulling up to 25lbs, climbing up to 3ft, ability to operate and drive all assigned company vehicles at company standard insurance rates, with valid state drivers license and proof of insurance, working in confined spaces, and perceiving color differences.
    Our One HF Sinclair Culture:
    At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.
    About HF Sinclair Corporation
    HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry.
    Equal Opportunity Employer

    HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

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