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Hexagon AB
Hexagon AB

60 Hexagon Ab Jobs Hiring Near You

Hexagon AB

Customer Sales Representative

Tuscaloosa, AL · On-site

$630 - $810/wk

Instagram: @hexagon_mi | @hexagon_ab LinkedIn: Hexagon Manufacturing Intelligence YouTube: Hexagon MI | Hexagon AB Twitter/X: @HexagonMI | @HexagonAB Facebook: Hexagon Manufacturing Intelligence ...

Hexagon AB

Legal Intern

Alpharetta, GA · On-site

Leica Geosystems, part of Hexagon, is seeking a motivated Legal Intern to join our Legal team in Alpharetta, GA. This internship offers an excellent opportunity for a current student to gain ...

Hexagon AB

Service Engineer - Rockford, IL

Waukesha, WI · On-site

At Hexagon's Manufacturing Intelligence Business Area, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a ...

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Infographic showing various job openings at Hexagon Ab in the United States as of May 2026, with employment types broken down into 2% Internship, 94% Full Time, 2% Part Time, 1% Contract, and 1% Nights. Highlights an 65% Physical, 2% Hybrid, and 33% Remote job distribution.
Director, Technical Support & Service Americas

Director, Technical Support & Service Americas

Hexagon AB

Camarillo, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Director, Technical Support & Service Americas
Summary
Director, Technical Support & Services Americas
Location Remote - United States
About the Role
The Director, Technical Support & Services Americas will lead and scale a strategic technical services organization across pre-sales, post-sales, implementation, training, and technical support functions for the Americas region.
The ideal candidate brings a strong technical and software services background and understands services as a business including profitability, resource planning, revenue recognition, and accurately forecasting services to be performed within a given quarter.
Job Responsibilities
  • Lead technical support, implementation, training, and services organizations across the Americas
  • Drive operational excellence and services profitability
  • Accurately forecast services and implementation activities each quarter
  • Partner with Sales to improve onboarding and customer delivery
  • Lead customer implementation, software adoption, and training initiatives
  • Optimize resource planning and headcount allocation
  • Collaborate with Finance on ROI and operational performance
  • Build relationships with OEMs, partners, and strategic customers
  • Lead managers, application engineers, technical support, and technical sales teams
  • Drive continuous improvement initiatives
  • Forecasting the service to be delivered by quarter

Qualifications
  • 10-15+ years leading technical support, software services, or implementation organizations
  • Strong technical background with customer-facing leadership experience
  • Experience managing software implementation and technical service teams
  • Experience forecasting services delivery and utilization
  • Manufacturing software or industrial technology experience preferred
  • Strong operational and financial business acumen
  • Ability to bridge technical and commercial organizations

Core Skills
• Technical Support & Service Operations Leadership
• Services Forecasting & Profitability
• Manufacturing Software & Technical Services
• Customer Implementation & Training
• Cross-Functional Leadership
• Operational Excellence & Continuous Improvement
Work Environment
Fully remote role with home office setup. Requires extended computer use and virtual collaboration. Travel 40-60%.
Explore Life at Hexagon
At Hexagon, we're empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence
Learn more at hexagon.com and get inspired by how we shape smart change across industries.
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