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HD Supply
HD Supply

94 Hd Supply Customer Service Representative Jobs Hiring Near You

HD Supply

Customer Care Associate I - FM

New Braunfels, TX · On-site

$13 - $18/hr

Job Summary Provide customer service by responding to inquiries regarding product selection ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

HD Supply

Box Truck Delivery Driver

La Vergne, TN · On-site

$23.86/hr

... service on every stop. This role requires: * Experience delivering directly to customers using a ... Join HD Supply and build a career where safety, reliability, and customer commitment come first.

HD Supply

Credit Services Associate

New Braunfels, TX · On-site

Job Summary Responsible for responding to inbound calls providing customer service and responding ... Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All ...

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HD Supply Jobs Information

Do workers at HD Supply get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Does HD Supply pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

At HD Supply, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from HD Supply affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at HD Supply?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at HD Supply worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 94 people who took the Breakroom Quiz between November 2024 and August 2026.

Do HD Supply workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 85 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for HD Supply workers to change shifts?

Some people find it hard to change shifts.
66% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at HD Supply?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do HD Supply managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 94 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at HD Supply spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 90 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at HD Supply?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a HD Supply job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at HD Supply good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at HD Supply feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at HD Supply get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at HD Supply?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at HD Supply enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at HD Supply recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at HD Supply?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at HD Supply?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think HD Supply’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how HD Supply is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Hd Supply?

What are the most popular categories at Hd Supply?

Infographic showing various Customer Service Representative job openings at Hd Supply in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA

HD Supply

Dallas, GA • On-site

$17.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

145th of 426 rated retail wholesalers

Job description

USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader.

  • Location: 3400 Cumberland Blvd SE. Atlanta , GA 30339

  • Schedule: 8:30am-5pm MON-FRI (WEEKENDS OFF)

  • Pay: $17.50-18hr DOE

  • Benefits: Medical, Dental, Vision, Life, 401k, Vacation, Sick Time

  • Proficiency with Microsoft Outlook/Word/Excel

  • High-Volume Call-Center Experience preferred

  • Must be able to pass a background/drug test

Job Summary

Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues.

Major Tasks, Responsibilities, and Key Accountabilities

  • Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.

  • Performs necessary follow-up to ensure customer service expectations are met.

  • Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.

  • Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.

  • Uses computerized system for tracking, information gathering, and/or troubleshooting.

  • Resolves customer issues including issuance of credit concessions.

  • Refers complex, non-standard problems to supervisor.

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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