ZipRecruiter

Log In

Group1001
Group1001

54 Group1001 Jobs Hiring Near You

Group1001

Production Operations Lead

$19.25 - $26.25/hr

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Manager, Mail Operations

Zionsville, IN · On-site

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Staff Mobile Engineer

$190K/yr

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Director of Web Development

Zionsville, IN · On-site

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Manager, Mail Operations

Zionsville, IN · On-site

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Sr. Marketing Analyst

New York, NY · On-site +1

$120K/yr

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Production Operations Analyst II

Waltham, MA · On-site

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Director, Reinsurance Underwriting

Stamford, CT · On-site +1

$200K/yr

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Director of Web Development

Zionsville, IN · On-site

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

Group1001

Senior Product Manager, New Products

$129K - $170K/yr

Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most ...

previous pagenext page

Showing results 21-40

All JobsGroup1001 Jobs

Group1001 Jobs Information

Does Group1001 pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Is the health insurance from Group1001 affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

How easy is it to get time off at Group1001?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at Group1001?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Group1001 feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and November 2025.

Do people at Group1001 get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

Is it stressful to work at Group1001?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Group1001 enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Group1001 recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get enough training when they start at Group1001?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get support to advance at Group1001?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people think Group1001’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do workers feel well informed about how Group1001 is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.

What are the most popular cities for Group1001 jobs?

What are the most popular states for Group1001 jobs?

What are the most popular job types at Group1001?

What are the most popular categories at Group1001?

Infographic showing various job openings at Group1001 in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution.

Customer Service Specialist - Financial Services

Group1001

Zionsville, IN • On-site

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Group1001 rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

7th of 315 rated insurance

Job description

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
Why This Role Matters:
As a Customer Service Specialist, you build trust and confidence with our customers and strategic partners with each call. Every conversation matters and you are the first and most important connection to our clients delivering accurate and empathetic service. We build strong teams who take pride in their work, genuinely want to become knowledgeable of our products, take ownership of the outcome, and understand that being dependable is a form of excellence. As a customer service specialist, we expect you to do the right thing with every caller because behind every call is someone trusting us with their money and their future.
Why You'll Love Working Here:
  • We invest in you by providing paid training, ongoing coaching and career development to help you succeed from day one and beyond
  • We believe people do their best work when they feel supported, respected, part of team, and showing up for one another
  • We are committed to giving back to our community and empowering employees to make a difference beyond the workplace.
  • We aim to be the best and hold ourselves to a high standard - supporting each other in doing our best work every day
  • Comprehensive benefits medical, dental vision, generous 401K match and generous paid time off.
  • Hybrid schedule 2-days in office after completion of on-site training period.

How You'll Contribute:
  • Your journey begins with a structured, hands-on training experience designed using adult learning principles of financial services products and systems.
  • Successfully complete the 10-week immersive program that combines adult-learning classroom instruction and real-world application to build your confidence and expertise in annuity products and services.
  • Develop a strong understanding of our annuities, investments, tax implications, product information, procedures, and regulations.
  • Efficiently maneuver through various computer systems and on-line resources to retrieve information while responding to customer inquiries
  • Partner with our external business partners, when required, to resolve customer inquiries
  • Effectively ensure that detailed electronic records are maintained by accurately documenting all actions taken.
  • Meet measurable department standards as they relate to call quality and efficiency measures as well as meeting teamwork, ownership, and professional development goals
  • Learn, retrain and update one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
  • The job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, duties, responsiblities, or working conditions associated with it.

What We're Looking For:
  • Resilience to complete the training program. Proven ability to persevere through demanding, sustained learning curves - maintains performance, composure, and engagement under pressure, and finishes what they start even when the material or pace is difficult.
  • Positive Attitude & Adaptability - A consistently positive demeanor with the flexibility to embrace change, adapt to evolving processes, and remain receptive to new approaches in a fast-paced environment.
  • Customer Ownership & Follow-Through - Proven ability to take full ownership of customer issues, following requests through to resolution and proactively escalating to appropriate personnel when problems arise.
  • High aptitude for learning complex products. Demonstrated ability to quickly absorb technical, multi-faceted product information and translate it into working knowledge
  • Self-Driven Development & Curiosity - A proactive mindset toward professional growth - you ask thoughtful questions, investigate the root cause of errors to prevent recurrence, and make productive use of time between tasks to sharpen your skills.
  • Coachability & Continuous Improvement - The ability to thrive in a culture of ongoing coaching and constructive feedback from multiple sources, using that input to consistently elevate customer experience.
  • Teamwork, Professionalism & Reliability - Strong collaboration skills with a dependable work ethic; you show up consistently, support your teammates, and conduct yourself with professionalism in every interaction.
  • Values-Driven Action - A commitment to aligning your daily actions and decisions with the organization's Vision, Mission, and Values, serving as a role model for the standards the team upholds.
  • Experience - 3 years customer service experience in a call center is preferred
  • Education - associates or bachelor's degree preferred or equivalent years of customer service experience

Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
#LI-JL1

What Group1001 employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply