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Foundever
Foundever

60 Foundever Customer Service Representative Jobs Hiring Near You

Foundever

$19/hr

Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...

Foundever

ASG - Customer Assistance Representative

CA$15.55 - CA$19.90/hr

Roadside Customer Assistance Representative Job Overview As a full-time Work from Home Customer ... About Assistance Services Group Assistance Services Group (ASG), a Foundever Group company, is ...

Foundever

Collections Representative

Fayetteville, NC · On-site

$17 - $18/hr

Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Job Overview Customer Service Representative will be supporting one the largest ...

Foundever

$17 - $18/hr

Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Job Overview Customer Service Representative will be supporting one the largest ...

Foundever

$19/hr

Technical Customer Support Representative Join our dynamic team at Foundever, where every ... Foundever is hiring Technical Customer Service Associates! We invest in our people by providing ...

Foundever

$18/hr

Job Overview Join Foundever's team in Las Vegas and be part of a fast-paced, customer-first environment where your support makes a real impact. You'll help customers resolve service and technical ...

Foundever

$17.50/hr

Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA! We invest in our people by providing paid training along with growth and development opportunities. For ...

Foundever

Collections Representative

Fayetteville, NC · On-site

$17 - $18/hr

Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Job Overview Customer Service Representative will be supporting one the largest ...

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Foundever Jobs Information

What makes Foundever an attractive place to work?

Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.

Do workers at Foundever get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Foundever pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

At Foundever, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Foundever affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Foundever?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 26% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Foundever worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Foundever workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it for Foundever workers to change shifts?

Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Foundever?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Foundever managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at Foundever spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to take sick days at Foundever?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Foundever job good for students?

Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Foundever good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Foundever feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Foundever?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Foundever enjoy their jobs?

Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Foundever recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Foundever?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Foundever?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Foundever’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Foundever is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Foundever?

What are the most popular categories at Foundever?

Infographic showing various Customer Service Representative job openings at Foundever in the United States as of August 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 27% Physical, and 73% Remote job distribution.

Customer Service Insurance Representative

Foundever

Las Vegas, NV • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries. This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119.

Why You Should Join Us

$18-$20/hour Enjoy 100% paid professional training. Comprehensive benefits including medical, dental and vision Wellness Benefits including our Employee Assistance Program 401 (k) with company matching Paid Time Off Employee Discounts Career Growth, 93% of managers promoted within! Extra earnings through bonus programs and referrals

What We're Looking For

Must be at least 18 years old to apply. High School Diploma or GED equivalent is required Preferred: 6 months to 1 year of relevant experience in the customer service industry — we're looking for someone ready to hit the ground running! Must have open availability – flexibility is key!

Key Skills

Ability to navigate system tools to search for answers & information Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance Able to complete collegiate-level coursework to prepare for the state exam. Strong organizational skills

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

What Foundever employees say

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