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60 Fiserv Customer Service Jobs Hiring Near You

Fiserv, Inc.

Risk Analyst

Omaha, NE · On-site

$49K - $79K/yr

Provide empathetic and prompt responses to customer inquiries, consistently delivering on promises ... or financial services. How you'll work: * This role is on-site Monday through Friday. Fiserv ...

Fiserv, Inc.

DNA Account Manager

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Experience supporting customer service, service delivery, or operational coordination for financial ...

Fiserv, Inc.

DevOps Engineering Manager

Sunnyvale, CA · On-site

$160K - $240K/yr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Strong understanding of cloud-based platform services, Kubernetes (K8s), CloudSQL, and DevOps ...

Fiserv, Inc.

Senior Product Manager

New York, NY · On-site

$138K - $182K/yr

Partner with customer support and cross-functional stakeholders to identify, prioritize, and ... as-a-service solutions How you'll work: * This role is on-site Monday through Friday. Fiserv ...

Towne Mortgage

CUSTOMER SERVICE REP. - Remote

Troy, MI · On-site

$15 - $20.50/hr

... Fiserv, Encompass, etc.) Requirements Overview: * Three years' broad mortgage servicing experience ... Strong customer relations disposition and interpersonal skills. Towne Mortgage is an equal ...

Fiserv, Inc.

Director, Product Management

Hagerstown, MD · On-site

$231K - $241K/yr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Serve as the subject matter expert for Clover software, hardware, and value-added services when ...

Fiserv, Inc.

VP, Product Management, Retail

Sunnyvale, CA · On-site

$220K - $330K/yr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Drive customer-centric product development through data, market insights, and merchant feedback.

Fiserv, Inc.

Product Management - Advisor

Lincoln, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... You will work closely with customers, engineering, sales, marketing, and support teams to identify ...

Fiserv, Inc.

Director of Software Development

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Proven record of delivering complex, customer-facing software systems at scale. * Deep experience ...

Fiserv, Inc.

Technical Account Manager

Alpharetta, GA · On-site

... loan servicing, deposit operations, card processing, customer relationship management systems ... Fiserv considers in-person collaboration to be an essential part of this role as in-person office ...

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All JobsFiserv Customer Service Jobs

Fiserv Jobs Information

What is it like to work at Fiserv?

Fiserv is a company that values innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to think creatively and work together to drive business growth.

The company's team structure is diverse and global, with various departments and roles working together to deliver financial services and technology solutions to clients. Fiserv's work environment is dynamic, with opportunities for professional development, mentorship, and community involvement.

Working at Fiserv may appeal to candidates who are passionate about technology, finance, and customer experience, as the company offers a wide range of career opportunities, competitive compensation, and benefits, as well as a chance to make a meaningful impact in the financial services industry.

What makes Fiserv an attractive place to work?

Fiserv is a leading global provider of financial services technology solutions, serving over 15,000 clients worldwide and processing transactions for more than 30,000 financial institutions. The company fosters a collaborative and innovative work environment, offering employees opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of the financial technology industry. By joining Fiserv, professionals can leverage their expertise to drive business impact, advance their careers, and be part of a dynamic organization shaping the future of financial services.

Do workers at Fiserv get paid breaks?

Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Fiserv pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

At Fiserv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Fiserv affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Fiserv?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 25% of people with changing schedules find out their shifts one week or less ahead of time.
  • 44% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers at Fiserv worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Fiserv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Fiserv workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Fiserv?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Fiserv managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Fiserv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Fiserv?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Fiserv job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Fiserv good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Fiserv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Fiserv?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Fiserv?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Fiserv?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Fiserv’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Fiserv is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

What are the most popular job types at Fiserv?

    What are the most popular jobs at Fiserv?

    What are the most popular categories at Fiserv?

    Infographic showing various Customer Service job openings at Fiserv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

    Risk Analyst

    Fiserv, Inc.

    Omaha, NE • On-site

    $49K - $79K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 10 days ago

    Fiserv rating

    7.7

    Company rating: 7.7 out of 10

    Based on 95 frontline employees who took The Breakroom Quiz

    105th of 152 rated financial services

    Job description

    Calling all innovators - find your future at Fiserv.
    We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
    Job Title
    Risk Analyst
    About your role:
    As a Risk Analyst at Fiserv, you play a vital role in mitigating financial risk by implementing customized card fraud strategies for our clients. Working in close collaboration with financial institutions or your team, you will contribute to strengthening our clients' financial security by crafting effective risk management strategies.
    What you'll do:
    • Directly utilize Risk Office tools, Fiserv applications, and research techniques to execute tailored fraud strategies for clients.
    • Take ownership of the implementation of fraud strategies for clients' card portfolios, ensuring maximum effectiveness.
    • Engage with mentors to enhance tool proficiency, client management skills, and acclimatization to the Fiserv ecosystem.
    • Collaborate with internal Fiserv teams regularly to fulfill client commitments effectively.
    • Recommend optimal risk mitigation techniques while demonstrating basic data analysis capabilities.
    • Provide empathetic and prompt responses to customer inquiries, consistently delivering on promises.
    • Define and implement successful fraud detection strategies, developing a solid understanding of Fiserv tools.
    • Adhere to established protocols to grasp fundamental concepts related to being a Risk Analyst.
    • Proactively create a personalized knowledge development plan, identifying key focus areas and seeking learning opportunities to enhance both tool and interpersonal skills.
    • Maintain focus on optimizing tool and process utilization.
    • Demonstrate a highly collaborative approach, excel as a team player, challenge oneself, and willingly take on new responsibilities.

    Experience you'll need to have:
    • Bachelor's degree or equivalent experience in a relevant field.
    • Demonstrated problem-solving skills and excellent communication abilities.
    • Background in card processing or fraud detection industry.

    Experience that would be great to have:
    • Advanced data analysis skills.
    • Previous experience in risk analysis or financial services.

    How you'll work:
    • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
    • This role requires use of a computer and audio equipment.

    Sponsorship:
    You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
    Benefits at Fiserv:
    • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
    • Paid holidays and generous time away policies.
    • No-cost mental health support through Employee Assistance Programs.
    • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
    • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
    • Unparalleled professional growth with training, development, and internal mobility opportunities.
    • Medical, dental, vision, life, and disability insurance options available from day one.
    • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
    • Tuition assistance and reimbursement program.
    • Paid parental and military leave.

    Salary Range
    $49,500.00 - $79,200.00
    These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
    It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
    This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
    Thank you for considering employment with Fiserv. Please:
    • Apply using your legal name
    • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

    Our commitment to Equal Opportunity:
    Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
    If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
    Note to agencies:
    Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
    Warning about fake job posts:
    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

    What Fiserv employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Fiserv logo

    About Fiserv

    Sourced by ZipRecruiter

    Fiserv is a global leader in fintech and payments for over 35 years serving thousands of financial institutions and millions of businesses in more than 100 countries. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation, and excellence in everything we do as we process over 40% of the world's debit and credit transactions.

    Industry

    It services and software development

    Company size

    10,000+ Employees

    Headquarters location

    Brookfield, WI, US

    Social media

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