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20 Fiserv Customer Service Jobs Hiring Near You

Fiserv, Inc.

Customer Service Associate

Marietta, GA · On-site

$22/hr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... As a Customer Service Associate, you will support banking and merchant customers by handling ...

Fiserv, Inc.

Fraud & Dispute Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

High school diploma * 0-2 years of financial or customer service experience What would be great to ... Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive ...

Fiserv, Inc.

Product Analyst

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Deliver consistent excellent customer service over the phone, in writing, navigating systems ...

Fiserv, Inc.

Client Program Manager

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... What would be great to have: • 3+ years of experience in the financial services or payments ...

Fiserv, Inc.

Sr. B2B Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... What You Will Need to Have: * 1-3 years of customer service experience. * 1-2years of collection ...

Fiserv, Inc.

Client Program Manager

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... What would be great to have: • 3+ years of experience in the financial services or payments ...

Fiserv, Inc.

Client Program Manager

Omaha, NE · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... What would be great to have: • 3+ years of experience in the financial services or payments ...

Fiserv, Inc.

Business Development Executive

New York, NY · On-site

$85K - $182K/yr

... customer demand * Following the "Fiserv Way of Selling" sales operating system * Gathering and ... Bachelor's degree or commensurate experience. * 6+ years of deep Financial Services/Banking ...

Fiserv, Inc.

Supervisor Collections

Coral Springs, FL · On-site

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... Minimum of 3 years of experience in collections, recovery, or a customer service environment. What ...

Fiserv, Inc.

Sales Executive - Plastics

Omaha, NE · On-site +1

$78K - $167K/yr

... and services to potential clients to highlight the benefits and value proposition that Fiserv ... Experience with using CRM systems to manage sales pipelines and track progress Important ...

Fiserv, Inc.

Issuer Account Executive

Omaha, NE · On-site +1

$99K - $211K/yr

... sell Fiserv products and services * Manage the acquired sales from close to implementation ... Experience in using CRM systems to manage sales pipelines and track progress * A bachelor's degree ...

Fiserv, Inc.

Senior Pricing Analyst

Omaha, NE · On-site

... and customer self-service, including pricing guidance and scoring * Reviewing deal pricing and financials; supporting cost or deal optimization to improve Fiserv's win probability and financial ...

All JobsFiserv Customer Service Jobs

Fiserv Jobs Information

What is it like to work at Fiserv?

Fiserv is a company that values innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to think creatively and work together to drive business growth.

The company's team structure is diverse and global, with various departments and roles working together to deliver financial services and technology solutions to clients. Fiserv's work environment is dynamic, with opportunities for professional development, mentorship, and community involvement.

Working at Fiserv may appeal to candidates who are passionate about technology, finance, and customer experience, as the company offers a wide range of career opportunities, competitive compensation, and benefits, as well as a chance to make a meaningful impact in the financial services industry.

What makes Fiserv an attractive place to work?

Fiserv is a leading global provider of financial services technology solutions, serving over 15,000 clients worldwide and processing transactions for more than 30,000 financial institutions. The company fosters a collaborative and innovative work environment, offering employees opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of the financial technology industry. By joining Fiserv, professionals can leverage their expertise to drive business impact, advance their careers, and be part of a dynamic organization shaping the future of financial services.

Do workers at Fiserv get paid breaks?

Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Fiserv pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

At Fiserv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Fiserv affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Fiserv?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 25% of people with changing schedules find out their shifts one week or less ahead of time.
  • 44% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers at Fiserv worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Fiserv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Fiserv workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Fiserv?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Fiserv managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Fiserv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Fiserv?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Fiserv job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Fiserv good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Fiserv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Fiserv?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Fiserv?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Fiserv?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Fiserv’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Fiserv is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Fiserv?
    What are the most popular jobs at Fiserv?
    What are the most popular categories at Fiserv?
    Infographic showing various Customer Service job openings at Fiserv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, and 19% Remote job distribution.

    Customer Service Associate

    Fiserv, Inc.

    Marietta, GA • On-site

    $22/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 6 days ago

    Fiserv rating

    7.7

    Company rating: 7.7 out of 10

    Based on 95 frontline employees who took The Breakroom Quiz

    105th of 150 rated financial services

    Job description

    Calling all innovators - find your future at Fiserv.
    We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
    Job Title
    Customer Service Associate
    About your role:
    As a Customer Service Associate, you will support banking and merchant customers by handling inbound calls, answering questions, and researching and resolving Bill Pay-related issues with accuracy and care. You will work closely with customers, teammates, and leaders to deliver a consistent service experience that builds trust, strengthens client relationships, and supports day-to-day service operations.
    What you'll do:
    • Answer inbound customer calls and provide support for Bill Pay-related questions, service requests, and issue resolution
    • Research customer concerns across web-based tools and internal systems to identify root causes and complete accurate resolutions
    • Communicate clearly and professionally with customers while using active listening to understand needs and confirm next steps
    • Document customer interactions, account activity, and resolutions accurately in the appropriate systems
    • Meet service, quality, schedule adherence, and compliance expectations while delivering a positive customer experience
    • Partner with teammates, supervisors, and support teams to address escalated or unresolved issues and improve service outcomes
    • Complete paid training and apply learned processes, policies, and tools to daily customer interactions
    • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

    Experience you'll need to have:
    • One year of experience in customer service, call center support, banking support, merchant support, or a related service environment
    • Experience using web-based tools, computer systems, and multiple applications to research issues and complete customer requests
    • Ability to communicate effectively by phone, document interactions accurately, and resolve customer issues with professionalism and attention to detail
    • High school diploma or equivalent or an equivalent combination of education, related experience and/or military experience

    Experience that would be great to have:
    • Experience supporting online bill pay, banking services, or payment-related products
    • Experience in a high-volume inbound call center environment
    • Spanish bilingual communication skills

    How you'll work:
    • This position is an onsite role and requires regular attendance at our office.
    • Pay starts at $22/hour (may be higher based on experience), plus shift differential for eligible shifts.
    • Spanish bilingual premium: Additional $1.00 per hour
    • Shift differential pay for eligible evening and weekend hours
    • You will work an assigned schedule that will be determined at the time of offer. Start date: September 14, 2026 or October 12, 2026. Training is up to 6 weeks, Mon-Fri, 9:00 AM-5:30 PM EST (full attendance required).
    • This role requires use of a computer and audio equipment.

    Sponsorship:
    You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
    Benefits at Fiserv:
    • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
    • Paid holidays and generous time away policies.
    • No-cost mental health support through Employee Assistance Programs.
    • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
    • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
    • Unparalleled professional growth with training, development, and internal mobility opportunities.
    • Medical, dental, vision, life, and disability insurance options available from day one.
    • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
    • Tuition assistance and reimbursement program.
    • Paid parental and military leave.

    This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
    It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
    Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
    Thank you for considering employment with Fiserv. Please:
    • Apply using your legal name
    • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

    Our commitment to Equal Opportunity:
    Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
    If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
    Note to agencies:
    Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
    Warning about fake job posts:
    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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