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60 Fiserv Customer Service Representative Jobs Hiring Near You

Fiserv, Inc.

Client Support Rep

King Of Prussia, PA · On-site

$16.50 - $21.75/hr

... customer service, a call center environment, or merchant services * Strong verbal and written ... Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive ...

Fiserv, Inc.

Fraud & Dispute Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

High school diploma * 0-2 years of financial or customer service experience What would be great to ... US@fiserv.com. Please note our AskHR representatives do not have visibility to your application ...

Fiserv, Inc.

Sr. B2B Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... What You Will Need to Have: * 1-3 years of customer service experience. * 1-2years of collection ...

Fiserv, Inc.

Inside Sales Rep

Coral Springs, FL · On-site

As an Inside Sales Representative, you will play a crucial role in driving sales growth and ... Present Fiserv's products and services to potential clients and demonstrate their value.

Fiserv, Inc.

Collections - Sr Associate I

Coral Springs, FL · On-site

$16.75 - $22.75/hr

At Fiserv, a successful Collection Rep plays a crucial role in delivering outstanding service and ... What You Will Need to Have: * 1-3 years of customer service experience. * 1-2years of collection ...

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Fiserv Jobs Information

What is it like to work at Fiserv?

Fiserv is a company that values innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to think creatively and work together to drive business growth.

The company's team structure is diverse and global, with various departments and roles working together to deliver financial services and technology solutions to clients. Fiserv's work environment is dynamic, with opportunities for professional development, mentorship, and community involvement.

Working at Fiserv may appeal to candidates who are passionate about technology, finance, and customer experience, as the company offers a wide range of career opportunities, competitive compensation, and benefits, as well as a chance to make a meaningful impact in the financial services industry.

What makes Fiserv an attractive place to work?

Fiserv is a leading global provider of financial services technology solutions, serving over 15,000 clients worldwide and processing transactions for more than 30,000 financial institutions. The company fosters a collaborative and innovative work environment, offering employees opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of the financial technology industry. By joining Fiserv, professionals can leverage their expertise to drive business impact, advance their careers, and be part of a dynamic organization shaping the future of financial services.

Do workers at Fiserv get paid breaks?

Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Fiserv pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

At Fiserv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Fiserv affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Fiserv?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 25% of people with changing schedules find out their shifts one week or less ahead of time.
  • 44% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers at Fiserv worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Fiserv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Fiserv workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Fiserv?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Fiserv managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Fiserv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Fiserv?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Fiserv job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Fiserv good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Fiserv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Fiserv?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Fiserv recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Fiserv?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Fiserv?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Fiserv’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Fiserv is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Fiserv?
What are the most popular categories at Fiserv?
Infographic showing various Customer Service Representative job openings at Fiserv in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, and 19% Remote job distribution.
Client Support Rep

Client Support Rep

Fiserv, Inc.

King Of Prussia, PA • On-site

$16.50 - $21.75/hr

Full-time

Posted 26 days ago

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

105th of 150 rated financial services

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Support Rep
About the Role
The Client Support Representative plays a key role in delivering exceptional service to merchants throughout the lifecycle of onboarding, account maintenance, and post-acquisition support. This role works closely with internal operations, onboarding, and service teams to ensure merchants experience a smooth transition and ongoing support following the TSYS acquisition. This position is critical to supporting Propelr's TSYS merchant portfolio acquisition.
The Client Support Representative will serve as a dedicated point of contact to ensure operational continuity, merchant satisfaction, and adherence to service levels during and after the transition of merchant accounts. This role enables scalable, high-quality support without additional cost to Fiserv, while protecting the merchant experience and strengthening the partner relationship.
What You Will Do
  • Serve as a primary point of contact for merchants within the TSYS-acquired portfolio supported by Propelr
  • Support merchant onboarding, account maintenance, and service inquiries via phone, email, and internal systems
  • Troubleshoot and resolve merchant issues related to processing, funding, account updates, and operational inquiries
  • Coordinate with internal teams (Operations, Risk, Onboarding, Technical Support) to resolve complex issues
  • Track and document all merchant interactions accurately within internal systems
  • Ensure service level agreements (SLAs) are met or exceeded
  • Identify trends, recurring issues, and opportunities for process improvement
  • Provide a seamless, professional customer experience during periods of change and growth

What You Will Need to Have
  • 1-3+ years of experience in client support, customer service, a call center environment, or merchant services
  • Strong verbal and written communication skills
  • Experience supporting customers via phone and email in a fast-paced environment
  • High attention to detail with strong documentation skills
  • Ability to manage multiple priorities while meeting SLAs
  • Comfort working with CRM, ticketing, or case management systems
  • Strong problem-solving skills and a customer-first mindset

What Would Be Great to Have
  • Experience in merchant services, payments, fintech, or financial services
  • Familiarity with TSYS, payment processing platforms, or acquiring systems
  • Experience supporting merchants during onboarding, migrations, or portfolio transitions
  • Exposure to partner-funded or client-dedicated support models
  • Understanding of compliance, risk, or operational controls within financial services

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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