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Hydrogen Station Field Operator

To enhance operational efficiency, ensure compliance with site maintenance schedules, address immediate site issues, support manual fueling operations, and establish a robust reliability program foundation through proactive technical monitoring and data analysis.

Objective

This role is a hands-on operational role with expectation to support critical on-site operational tasks, ensure timely issue resolution, assist with customer fueling, and contribute to building a reliability program by collecting and analyzing operational data. The key dimension of this role is to improve site reliability, help reduce downtime, collect operational data, perform routine site activities, support customers and work alongside Cavendish team.

Key Responsibilities

Note: Shell reserves the right to amend the SCOPE with written notices within 5 business days

1. Daily/Weekly/Monthly Site Checks and Issues Resolution

• Conduct inspections of hydrogen fueling sites (Wilmington, Ontario and Port of Long Beach) to verify equipment functionality, safety compliance, and operational integrity.
• Document findings using standardized checklists and report anomalies to the operations team.
• Coordinate with maintenance teams or vendors to resolve identified issues promptly, ensuring minimal disruption to operations.
• Maintain a log of site issues and resolutions to track recurring problems and inform preventive maintenance strategies.

Customer fueling Support (As needed)

• Assist with manual fueling operations for hydrogen vehicles
• Assist customers with fueling issues as needed
• Monitor fueling performance and report any inefficiencies or equipment malfunctions.

Proactive Technical Monitoring (Assist Ops Engineer as needed)

• Perform real-time monitoring of hydrogen systems using Grafana and Web HMI
• Analyze operational parameters (e.g., pressure, temperature, flow rates) to identify potential issues before they escalate.
• Recommend adjustments to operational settings to optimize performance and efficiency.
• Collaborate with the engineering team to implement monitoring improvements.

Operational and Reliability Data Collection (Assist Ops Engineer as needed)

• Download operational and reliability data from hydrogen systems, including performance metrics, downtime logs, and maintenance records.
• Organize data into structured formats (e.g., spreadsheets, databases) for analysis and to help establish automated reliability programs.
• Support the development of a reliability program by identifying trends, failure modes, and opportunities for predictive maintenance and site improvements.

Ad hoc operational, reporting, technical support

Deliverables

• Daily/Weekly/Monthly site inspection reports with documented findings and resolution status.
• Weekly fueling operation logs, including any issues encountered and resolved.
• Real-time technical monitoring summaries highlighting anomalies and recommended actions.
• Organized datasets and preliminary reliability analyses to support the reliability program.
• Contributions to reliability program documentation, including failure mode analyses and maintenance recommendations.

Qualifications

• Experience: 2–4 years in operations, maintenance, or reliability engineering, preferably in hydrogen, refining, chemical, or industrial gas sectors.
• Skills:
• Familiarity with equipment associated with hydrogen fueling systems, safety protocols, and operational monitoring tools.
• Proficiency in data collection and analysis (e.g., Excel, or database tools).
• Strong problem-solving skills and attention to detail.
• Ability to work independently on-site and communicate effectively with remote teams.
• Ability to work effectively with contract partners and maintenance personnel or similar language
• Certifications: Hydrogen-specific safety training (preferred or willingness to obtain).
• Availability: Flexible working on-site for inspections and fueling tasks.
• Requirements:
• Willing to travel between all three hydrogen stations.
• Station Locations: Long Beach and Ontario, California

Resources provided by Shell

• Access to hydrogen fueling site(s) and associated monitoring systems.
• Laptop with data analysis software (e.g., Microsoft Office, Grafana and HMI login credentials).
• Safety gear (PPE) and hydrogen-specific training materials.
• Maintenance and vendor contact lists for issue resolution.