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60 Fedcap Social Service Jobs Hiring Near You

Fedcap

Participant Success Advisor

South Portland, ME · On-site

$20.20/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Sanford, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Farmington, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Calais, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

South Paris, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Transition Specialist

Jamaica, NY · On-site

$64K - $65K/yr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Augusta, ME · On-site

$46K/yr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Participant Success Advisor

South Paris, ME · On-site

$20.20/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Bangor, ME · On-site

$46K/yr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Participant Success Advisor

Skowhegan, ME · On-site

$20.20/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Temporary Paid Intern

Jamaica, NY · On-site

$16.50/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Job Developer

New York, NY · On-site

$55K/yr

Join us at Fedcap NYC Inc. for an exciting career as a Job Developer. Salary/Wage: $55,000 annually ... A Bachelor's Degree in Human Services, Social Work, Education, or a related field, OR equivalent ...

Fedcap

Career Advisor

Augusta, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Validations & Compliance Specialist

Hamilton, ON · On-site

CA$42K - CA$56K/yr

A bachelor's degree in public administration, Business, Compliance, Social Services, or a related ... Fedcap Canada provides equal employment opportunities to all employees and applicants. We prohibit ...

Fedcap

Career Advisor

New York, NY · On-site

$25/hr

Represent Fedcap and the PACE Manhattan program professionally with participants, employers ... Bachelor's degree in Vocational Rehabilitation, Social Work, Human Services, or a related field; or ...

Fedcap

Reentry Mentor

Jamaica, NY · On-site

$24.04 - $26.45/hr

Position Summary Fedcap NYC provides programs and services that change the lives of marginalized people facing barriers to economic and social wellbeing. Our Transition Planning & Transportation ...

Fedcap

Case Manager (VRS - WeCARE)

New York, NY

$23.08 - $24.04/hr

Document participant services and activities in Fedcap and HRA management information systems ... Bachelor's degree in social work or related field, such as psychology, vocational rehabilitation ...

Fedcap

Career Advisor

Caribou, ME · On-site

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

Fedcap

Career Advisor

Houlton, ME

$22.12/hr

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are ...

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    Infographic showing various Social Service job openings at Fedcap in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

    Participant Success Advisor

    Fedcap

    South Portland, ME • On-site

    $20.20/hr

    Full-time

    Re-posted 7 days ago

    Job description

    Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Portland, ME. This person will act as front-line resource for participants as they navigate service with Fedcap and take steps towards greater self-sufficiency.  Apply today to be contacted by a member of our recruiting team!

    Position Key Highlights:

    • Earn a minimum $20.20/hour+ (starting) pay in this amazing role where you will be helping people in a unique way to improve their economic stability and that of their family! 
    • Hours are full-time, during the office hours of Monday - Friday, 8:00am - 4:30pm. 
    • Fedcap Families offers all full-time employees a comprehensive benefits package, as well as on the job training!

    JOB SUMMARY   

    The Participant Success Advisor works as part of a fast-paced, tech savvy, detail-oriented, people-facing team performing a variety of customer service and administrative tasks to support program participants in their journey and achievement of overall contract requirements.

    Responsibilities

    • Acts as "host" for the Opportunity Center creating a warm and welcoming environment for participants and all visitors.
    • Acts as staff to the "Participant Success Center" answering calls, assisting participants and routing calls as needed.
    • Calls program participants to schedule their Welcome Meeting with their Career Advisor and prepare them for participation. 
    • Liaises with participants to prepare and submit support service requests aligned with activities in a participant's Career Plan.  Collects needed documentation in support of requests. 
    • Communicates daily with funders.
    • Shows significant attention to detail, ensuring accuracy of submissions in a tight turnaround.
    • Runs reports in FedcapCARES and uses data to plan daily tasks.
    • Conducts phone calls and sends out reminders via regular mail and text messaging to participants about their scheduled appointments and activities. 
    • Determines if a reasonable circumstance exists for participants who have been absent.
    • Documents all contact with participants in the case management system in well-written, concise case notes. 
    • Responds to immediate requests via email and portal chat feature, by answering questions regarding program requirements as well as documenting and addressing participant concerns.
    • Conducts daily case audits to ensure program and eligibility requirements are met.
    • Promotes Fedcap Inc. Positively at every opportunity with participants, coworkers, and external stakeholders, understanding and articulating the full services and benefits we offer to customers.
    • Upholds all agency policies and expectations in performing their job.
    • Demonstrate drive to deliver performance in line with key performance indicators and performance targets.
    • Actively role models our Fedcap values throughout all aspects of their work and interactions with others.
    • Quality is the responsibility of all Fedcap Inc. staff members and must be reflected in all interactions and documentation with participants and stakeholders.

    QUALIFICATIONS    

    • High school diploma, GED or equivalent education AND 2 years' experience in front-facing, customer service, reception, front desk, office assistant, clerical or office-based human services role. 
    • Valid driver's license and reliable transportation
    • Demonstrated track record for providing exceptional customer service.


    The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

    Mission:  Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
    Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
    Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
    Fedcap, Inc. launched as part of The Fedcap Group in 2018.
    Website:  https://fedcapinc.org/

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