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60 Fedcap Jobs Hiring Near You

Fedcap

Participant Success Advisor

Rockland, ME · On-site

$20.20/hr

Fedcap Families, amember of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME.This person willact as front-line resource for ...

Fedcap

Participant Success Advisor

South Portland, ME

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Portland, ME. This person will act as front-line resource ...

Fedcap

Participant Success Advisor

Rockland, ME

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME. This person will act as front-line resource for ...

Fedcap

Participant Success Advisor

South Portland, ME · On-site

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Fort Kent, ME. This person will act as front-line resource for ...

Fedcap

Participant Success Advisor

South Paris, ME

$20.20/hr

Fedcap Families, a member of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Paris, ME! This person will act as front-line resource for ...

Fedcap

Temporary Paid Intern

Jamaica, NY · On-site

$16.50/hr

Join us at Fedcap Inc. Compensation: $16.50 per hour Position Summary: The Intern will collaborate with Fedcap programs or partners to gain work experience and or technical skills. Essential Job ...

Fedcap

Participant Success Advisor

South Paris, ME · On-site

$20.20/hr

Fedcap Families, amember of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in South Paris, ME! This person willact as front-line resource for ...

Fedcap

Reentry Mentor

Jamaica, NY

$24.04 - $26.45/hr

Position Summary Fedcap NYC provides programs and services that change the lives of marginalized people facing barriers to economic and social wellbeing. Our Transition Planning & Transportation ...

Fedcap

Strategic Sector Lead

New York, NY

$66K - $75K/yr

Maintain ongoing relationships with corporate-level employer contacts , ensuring Fedcap is recognized as a full-service employment partner. Your Responsibilities Will Include * Developing a ...

Fedcap

Outreach Specialist

Washington, DC

$45K/yr

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

Fedcap

Workshop Facilitator

Jamaica, NY · On-site

$28.85 - $32.70/hr

Position Summary The Workshop Facilitator plays a vital role within the Fedcap TPT program by delivering trauma-informed, evidence-based workshops and transition planning support to individuals ...

Fedcap

Job Developer

New York, NY

$55K/yr

Join us at Fedcap NYC Inc. for an exciting career as a Job Developer. Salary/Wage: $55,000 annually Our mission: To create opportunities for people with barriers to economic well-being www.fedcap.org ...

Fedcap

Case Manager (VRS - WeCARE)

New York, NY

$23.08 - $24.04/hr

Document participant services and activities in Fedcap and HRA management information systems, including, but not limited to SEAMS and FedcapCARES. You're a great fit for this role if you have:

Fedcap

Strategic Sector Lead

New York, NY

$70K - $75K/yr

Establish Fedcap's reputation as a business that is focused on creating outcomes through an attractive and compelling employer offering that provides as many sustainable work-focused opportunities ...

Fedcap

Career Advisor

Lewiston, ME

$22.12/hr

Career AdvisorWhat You'll Do As a Career Advisor with Fedcap Families at our Lewiston site, you'll be the primary point of support for a caseload of program participants facing barriers to economic ...

Fedcap

Employment Specialist

Jamaica, NY

$26.45 - $31.25/hr

Promote the value of partnering with Fedcap by explaining financial incentives, retention supports, and long-term business benefits associated with hiring program participants. * Collaborate with ...

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Infographic showing various job openings at Fedcap in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.
Participant Success Advisor

Participant Success Advisor

Fedcap

Rockland, ME • On-site

$20.20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


Fedcap Families, amember of The Fedcap Group, is looking for a mission-driven individual to become a Participant Success Advisor in Rockland, ME.This person willact as front-line resource for participants as they navigate service with Fedcap and take steps towards greater self-sufficiency. Apply today to be contacted by a member of our recruiting team!
Position Key Highlights:
  • Earn a minimum $20.20/hour+ (starting) pay in this amazing role where you will be helping people in a unique way to improve their economic stability and that of their family!
  • Hours are full-time, during the office hours of Monday - Friday, 8:00am - 4:30pm.
  • Fedcap Families offers all full-time employees a comprehensive benefits package, as well as on the job training!

JOB SUMMARY
The Participant Success Advisor works as part of a fast-paced, tech savvy, detail-oriented, people-facing team performing a variety of customer service and administrative tasks to support program participants in their journey and achievement of overall contract requirements.
Responsibilities
  • Acts as "host" for the Opportunity Center creating a warm and welcoming environment for participants and all visitors.
  • Acts as staff to the "Participant Success Center" answering calls, assisting participants and routing calls as needed.
  • Calls program participants to schedule their Welcome Meeting with their Career Advisor and prepare them for participation.
  • Liaises with participants to prepare and submit support service requests aligned with activities in a participant's Career Plan. Collects needed documentation in support of requests.
  • Communicates daily with funders.
  • Shows significant attention to detail, ensuring accuracy of submissions in a tight turnaround.
  • Runs reports in FedcapCARES and uses data to plan daily tasks.
  • Conducts phone calls and sends out reminders via regular mail and text messaging to participants about their scheduled appointments and activities.
  • Determines if a reasonable circumstance exists for participants who have been absent.
  • Documents all contact with participants in the case management system in well-written, concise case notes.
  • Responds to immediate requests via email and portal chat feature, by answering questions regarding program requirements as well as documenting and addressing participant concerns.
  • Conducts daily case audits to ensure program and eligibility requirements are met.
  • Promotes Fedcap Inc. Positively at every opportunity with participants, coworkers, and external stakeholders, understanding and articulating the full services and benefits we offer to customers.
  • Upholds all agency policies and expectations in performing their job.
  • Demonstrate drive to deliver performance in line with key performance indicators and performance targets.
  • Actively role models our Fedcap values throughout all aspects of their work and interactions with others.
  • Quality is the responsibility of all Fedcap Inc. staff members and must be reflected in all interactions and documentation with participants and stakeholders.

QUALIFICATIONS
  • High school diploma, GED or equivalent education AND 2 years experience in front-facing, customer service, reception, front desk, office assistant, clerical or office-based human services role.
  • Valid driver's license and reliable transportation
  • Demonstrated track record for providing exceptional customer service.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
About Us
Mission: Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website: https://fedcapinc.org/

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