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Fedcap Group
Fedcap Group

60 Fedcap Group Desktop Support Jobs Hiring Near You

The Fedcap Group

Facilities Coordinator

Manhattan, NY · On-site

About The Fedcap Group The Fedcap Group is a family of companies committed to helping individuals ... Support OSHA, fire safety, and emergency preparedness. Performance Expectations: 100% participation ...

The Fedcap Group

Facilities Coordinator

Manhattan, NY · On-site

About The Fedcap Group The Fedcap Group is a family of companies committed to helping individuals ... Support OSHA, fire safety, and emergency preparedness. Performance Expectations: 100% participation ...

The Fedcap Group

Career Advisor

Manhattan, NY

$25/hr

Support participants in overcoming employment barriers through ongoing coaching, follow-up, and ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Assistant Director

New York, NY · On-site

$66K - $70K/yr

The Fedcap Group is seeking an Assistant Director to support the leadership and daily operation of Chelton Loft Clubhouse, a psychosocial rehabilitation program serving adults living with serious ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$21.64/hr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Assistant Director

New York, NY

$66K - $70K/yr

The Fedcap Group is seeking an Assistant Director to support the leadership and daily operation of Chelton Loft Clubhouse, a psychosocial rehabilitation program serving adults living with serious ...

The Fedcap Group

Career Advisor

New York, NY · On-site

$25/hr

Support participants in overcoming employment barriers through ongoing coaching, follow-up, and ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Career Advisor

New York, NY · On-site

$25/hr

Support participants in overcoming employment barriers through ongoing coaching, follow-up, and ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Career Advisor

Manhattan, NY · On-site

$25/hr

Support participants in overcoming employment barriers through ongoing coaching, follow-up, and ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Workshop Facilitator

Jamaica, NY · On-site

$28.85 - $32.70/hr

Transition Planning & Individualized Support * Conduct individualized sessions with participants to ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Workshop Facilitator

NY · On-site

$28.85 - $32.70/hr

Transition Planning & Individualized Support * Conduct individualized sessions with participants to ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Reentry Mentor

Jamaica, NY · On-site

$19.24 - $20.68/hr

... Fedcap IMPACT team, responsible for targeted outreach, engagement, and participant support for ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Reentry Mentor

Jamaica, NY

$19.24 - $20.68/hr

... Fedcap IMPACT team, responsible for targeted outreach, engagement, and participant support for ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Reentry Mentor

Jamaica, NY · On-site

$19.24 - $20.68/hr

... Fedcap IMPACT team, responsible for targeted outreach, engagement, and participant support for ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Assistant Director

New York, NY · On-site

$66K - $70K/yr

The Fedcap Group is seeking an Assistant Director to support the leadership and daily operation of Chelton Loft Clubhouse, a psychosocial rehabilitation program serving adults living with serious ...

The Fedcap Group

Workshop Facilitator

Jamaica, NY · On-site

$28.85 - $32.70/hr

Transition Planning & Individualized Support * Conduct individualized sessions with participants to ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

Career Advisor

Manhattan, NY · On-site

$52K/yr

Support participants in overcoming employment barriers through ongoing coaching, follow-up, and ... For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive ...

The Fedcap Group

IT Support Specialist

New York, NY

$65K - $72K/yr

... l support and desktop assistance to staff across various locations, including the New York City ... The Fedcap Group provides equal employment opportunities to all employees and applicants for ...

The Fedcap Group

IT Support Specialist

New York, NY

$65K - $72K/yr

... l support and desktop assistance to staff across various locations, including the New York City ... The Fedcap Group provides equal employment opportunities to all employees and applicants for ...

The Fedcap Group

Assistant Director

New York, NY · On-site

$66K - $70K/yr

The Fedcap Group is seeking an Assistant Director to support the leadership and daily operation of Chelton Loft Clubhouse, a psychosocial rehabilitation program serving adults living with serious ...

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Fedcap Group Jobs Information

What is it like to work at Fedcap Group?

Fedcap Group is a mission-driven organization that prioritizes collaboration, innovation, and social responsibility, fostering a culture of mutual respect and support among its employees.

As a nonprofit organization, Fedcap Group provides a unique work environment where employees can contribute to making a positive impact in their communities, with a focus on workforce development, employment services, and social services. The company's team structure is designed to promote a sense of community and teamwork, with opportunities for professional growth and development.

Working at Fedcap Group may appeal to individuals who are passionate about making a difference in their communities and are looking for a dynamic and supportive work environment where they can grow professionally and contribute to a mission-driven organization.

What makes Fedcap Group an attractive place to work?

Fedcap Group is a well-established nonprofit organization with a long history of providing employment and training services to individuals with disabilities and other barriers to employment. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and skill-building in a supportive and inclusive workplace culture. By joining Fedcap Group, individuals can contribute to making a positive impact in their communities and advance their careers in a mission-driven organization that prioritizes social responsibility and employee well-being.

What are the most popular job types at Fedcap Group?

    What are the most popular jobs at Fedcap Group?

    What are the most popular categories at Fedcap Group?

    Infographic showing various Desktop Support job openings at Fedcap Group in the United States as of September 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Facilities Coordinator

    Manhattan, NY • On-site

    The Fedcap Group
    Non-Profits • 1 - 5K employees
    Learn more about The Fedcap Groupexternal

    Full-time

    Posted 14 days ago

    Job description

    About The Fedcap Group

    The Fedcap Group is a family of companies committed to helping individuals overcome barriers to employment and independence. Our employees deliver the 'Power of Possible' through collaboration, innovation, and service.

    Position Summary

    The Facilities Coordinator is a hands-on operational professional responsible for supporting the daily maintenance, safety, and functionality of assigned facilities. This role works alongside maintenance staff, contractors, and vendors while managing the Facilities Work Order/Ticketing System, conducting inspections, supporting preventative maintenance, coordinating space setups, and ensuring exceptional customer service. This is not a desk-only position; the successful candidate leads by example and actively participates in day-to-day facilities operations.

    Core Responsibilities & Performance Expectations

    Facilities Ticketing & Work Order Management

    Responsibilities:

            Receive, prioritize, assign, monitor, and close work orders.

            Maintain accurate ticket documentation, notes, invoices, and photographs.

            Provide timely updates to requestors.

            Escalate critical issues when appropriate.

    Performance Expectations:

            95% of work orders completed within service standards.

            New requests acknowledged within 1 business day.

            98% documentation accuracy.

    Hands-On Facilities Operations

    Responsibilities:

            Conduct daily building walkthroughs and inspections.

            Work alongside maintenance staff during operational needs.

            Assist with office moves, room setups, furniture reconfiguration, and minor operational projects.

            Verify completed work before closing tickets.

    Performance Expectations:

            100% scheduled inspections completed.

            High-priority work personally verified before closure.

            Visible presence throughout assigned facilities.

    Vendor & Contractor Coordination

    Responsibilities:

            Coordinate vendors, monitor work quality, ensure safety compliance and timely completion.

    Performance Expectations:

            95% vendor work completed on schedule.

    Safety & Compliance

    Responsibilities:

            Serve as Deputy Fire Warden.

            Support OSHA, fire safety, and emergency preparedness.

    Performance Expectations:

            100% participation in required drills and compliance activities.

    Customer Service

    Responsibilities:

            Provide responsive service to internal stakeholders and maintain professional communication.

    Performance Expectations:

            90%+ positive internal customer satisfaction.

    Qualifications

            Associate degree or equivalent facilities, maintenance, office management, or property management experience.

            Experience using a facilities ticketing/work order management system preferred.

            Working knowledge of Microsoft Office; Oracle experience is a plus.

            Strong customer service, communication, organization, and problem-solving skills.

            Ability to perform hands-on operational work, including walking facilities, lifting up to 50 pounds, and assisting with building projects.

    Key Performance Indicators (KPIs)

    Performance Area

    Target

    Ticket Response

    Within 1 business day

    Ticket Completion

    95% within SLA

    Building Inspections

    100% completed

    Documentation Accuracy

    98%

    Vendor Performance

    95% on time

    Customer Satisfaction

    90%+

    Safety Compliance

    100%

    Meeting Room Readiness

    98%

    Operational Visibility

    Daily presence in assigned locations

    Why Join Fedcap?

    Join a mission-driven organization where you will make a visible impact every day while working alongside an experienced team that values accountability, collaboration, customer service, and continuous improvement.

    Equal Opportunity Employer

    The Fedcap Group is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive workplace.

    Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

    For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency.

    The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
    The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
    Website: http://fedcapgroup.org/

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