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15 Executech Systems Administrator Jobs Hiring Near You

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Richland, WA · On-site

$28.85 - $38.46/hr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Spokane Valley, WA · On-site

$28.85 - $38.46/hr

... within Executech standards. ***Only Local candidates will be considered*** Key Responsibilities ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Spokane Valley, WA · On-site

$28.85 - $38.46/hr

... within Executech standards. ***Only Local candidates will be considered*** Key Responsibilities ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II - Onsite

Granby, CO · On-site

... Executech standards.Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II - Onsite

Winter Park, CO · On-site

$60K - $80K/yr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II - Onsite

Grand Lake, CO · On-site

$60K - $80K/yr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Richland, WA · On-site

$28.85 - $38.46/hr

... Executech standards.Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

... Executech standards.Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II - Onsite

Granby, CO · On-site

$60K - $80K/yr

... Executech standards. Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

... Executech standards.Key Responsibilities * Resolve issues beyond Service Engineer I scope across ... Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions ...

Executech

IT Service Engineer II

Santa Ana, CA · On-site

... systems. * Own tickets end-to-end, including client updates, coordination with vendors/carriers ... standard admin actions) under approved standards. * Support security posture through correct ...

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Infographic showing various Systems Administrator job openings at Executech in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.

IT Service Engineer II

Executech

Flagstaff, AZ • On-site

$60K - $80K/yr

Full-time

Re-posted 8 days ago

Job description

Role Summary
The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency, proactive communication, and disciplined execution in a metric-driven environment. This role may include dedicated client service assignments requiring broad technical execution, independent ownership, and cross-functional collaboration within Executech standards.Key Responsibilities
  • Resolve issues beyond Service Engineer I scope across devices, identity, Microsoft 365, networking fundamentals, and core business systems, acting as a consistent technical lead for assigned clients and queues.
  • Own tickets end-to-end: client updates, vendor/carrier coordination, resolution confirmation, and handoff when scope spans multiple teams.
  • Apply structured troubleshooting and sound judgment on when to proceed independently, escalate, or engage additional resources.
  • Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions) within approved standards.
  • Support security posture through correct identity verification, suspicious-activity handling, and incident escalation workflows.
  • Contribute to operational improvement: surface recurring issues, recommend remediation, and update KB/runbooks.
  • Mentor Service Engineer I staff through shadowing, pairing, and high-quality escalation feedback.
  • Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation practices.
Typical Work Scope (Examples)
  • Multi-step M365 administration (licenses, groups, mailbox permissions, SharePoint/Teams access issues) with judgment and minimal supervision.
  • Endpoint and device management (Intune policies, device compliance basics, BitLocker recovery, Autopilot resets) within SOP.
  • Identity and access management troubleshooting (Conditional Access impacts, SSO issues, MFA/Authenticator edge cases).
  • Backup/DR and security tooling triage (agent health, failed jobs, initial containment actions per incident SOP).
  • PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.
Performance Expectations (KPIs)
  • SLA compliance: ≥ 90% (rolling 90-day).
  • CSAT: ≥ 97% positive (rolling 90-day).
  • Utilization: 90% utilization target.
  • Billable efficiency: ≥ 80% billable efficiency (rolling 90-day).
  • Ticket quality: meets documentation/time-entry standards; participates in QA audits.
  • QA target: ≥ 90/100 (< 85/100 triggers coaching plan).
Skills & Experience
  • 2-5 years of IT support experience with increasing complexity (MSP experience strongly preferred).
  • Strong working knowledge of Microsoft 365 administration, identity, device management, and common MSP toolsets.
  • Able to prioritize effectively under SLA pressure while maintaining quality and client communication.
  • Comfortable performing intermediate troubleshooting across multiple systems and documenting evidence.
  • Working knowledge of PowerShell fundamentals and willingness to build safe automation (reviewed/approved).
Certification Expectations
  • Hold (or actively pursue) one Microsoft role-based certification aligned to daily responsibilities (e.g., MD-102 or MS-102).
  • AZ-104 is recommended for engineers working regularly in Azure/M365 administration and is required for Senior promotion readiness.
  • (Equivalent experience may be considered where appropriate.)
IMPACT Expectations
  • Integrity: make sound technical decisions; follow standards under pressure; escalate appropriately.
  • Mindset: continuously improve skills; adapt quickly to new tooling/standards; apply feedback independently.
  • Passion: own outcomes, not tasks; bring energy to problem-solving and client experience.
  • Accountability: drive tickets to resolution; meet KPI expectations consistently; keep work visible and up to date.
  • Client-Centric: manage expectations with proactive updates and clear next steps.
  • Teamwork: share knowledge; mentor; contribute constructively to execution improvements.

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