60 Everon Customer Service Jobs Hiring Near You

Company Overview:
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Position Summary:
The Contract/Preventative Maintenance Agreement Sales Representative's task is to increase recurring service and monitoring sales for electronic and mechanical life safety systems: fire alarms, fire sprinklers, suppression systems, and security/special hazards. Converting Everon sold projects, non-Everon sold projects, existing customers and competitive prospects into a service agreement. Service agreements consist of test and inspections, preventive maintenance, central station monitoring and other service offerings. Review existing customer system info, conduct surveys of the life safety systems of potential new prospects. The most critical requirement is to have outstanding prospecting skills and to have high activity levels in order to achieve your assigned pipeline & sales goals.
Duties And Responsibilities:
• Responsible to grow the business by providing solutions to existing as well as new client base
• Cold-Calling and making outside sales calls on a consistent basis in order to seek out new business
• Conduct building surveys in order to develop proposals to customers
• Create proposals for service agreements; test and inspections, preventative maintenance and central station monitoring
• Make necessary sales presentations to customers and management as requested
• Acquire and maintain sound knowledge of all product lines and services offered.
• Review testing & inspection reports with the Service Technicians & Service Managers to quantify service repair proposals based on discrepancies discovered during system inspections.
• Partner with internal departments to communicate job scopes and relay customer needs.
• Attract new customers to our organization and up-selling our already well-established client base through a combination of outdoor field sales, phone sales, and direct marketing efforts.
• Assist in marketing initiatives related to sales activities, including the development of sales and business plans.
• Demonstrate thorough understanding of company services through presentation to customers.
Minimum Qualifications (Education, Skills & Experience):
• Bachelor's degree or equivalent and/or or 3-5 years professional experience in high-volume sales in a fast paced environment.
• Outside sales and cold calling experience
• A successful, proven track record of performance either selling intangibles or selling a service that required excellent prospecting ability
• Exceptional customer service, thoroughness and self-motivation
• Candidate must have a strong work ethic, competitive spirit, action oriented and optimistic outlook to achievement and positive results
• Must possess good decision making skills, be very organized and detail oriented
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
• Valid driver's license with acceptable record, will conduct background and drug test
• Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
Preferred Qualifications:
• Experience and strong understanding of fire alarm life safety systems, CCTV, security and card access systems, low voltage systems, installation and testing
Pay and Benefits Disclosure
The budgeted pay range for this role as of November 2024 is $40-80K yearly. This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.