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Driven Brands
Driven Brands

26 Driven Brands Customer Service Jobs Hiring Near You

Driven Brands

Customer Support Representative

Charlotte, NC · On-site +1

$15.75 - $21.25/hr

Customer service representatives, technicians, managers, and many more positions are available ... Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto ...

Driven Brands

Sr. AR Coordinator

Charlotte, NC · On-site

$19.50 - $25.25/hr

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

Driven Brands, Inc.

Sr. AR Coordinator

Charlotte, NC · On-site

$19.50 - $25.25/hr

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

Driven Brands

Buyer

Charlotte, NC · On-site

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

Driven Brands, Inc.

Senior Accountant

Hamilton, ON · Hybrid

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

Driven Brands, Inc.

Buyer

Charlotte, NC · Hybrid

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

Driven Brands, Inc.

FP&A Lead Analyst

Charlotte, NC · Hybrid

$83K - $104K/yr

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees ...

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All JobsDriven Brands Customer Service Jobs

Driven Brands Jobs Information

What is it like to work at Driven Brands?

Driven Brands is a dynamic and entrepreneurial company that fosters a culture of innovation, collaboration, and customer-centricity. As a leading provider of automotive services, the company operates a diverse portfolio of brands, including Maaco, Meineke, and Take 5 Oil Change, with a focus on empowering employees to drive business growth and customer satisfaction. Working at Driven Brands may appeal to individuals who are passionate about the automotive industry, enjoy a fast-paced and entrepreneurial work environment, and are motivated by opportunities for professional development and career advancement.

What makes Driven Brands an attractive place to work?

Driven Brands is a leading provider of vehicle services, operating a diverse portfolio of brands across the automotive industry. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with opportunities for employees to grow professionally and develop new skills. By joining Driven Brands, individuals can contribute to the company's mission of delivering exceptional customer experiences and driving growth in the automotive services sector.

Do workers at Driven Brands get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Driven Brands pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

At Driven Brands, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Driven Brands affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Driven Brands?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 90% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Driven Brands worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Driven Brands workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Driven Brands workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Driven Brands?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Driven Brands managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Driven Brands spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Driven Brands?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Is a Driven Brands job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at Driven Brands good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Driven Brands feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Driven Brands get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Driven Brands?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Driven Brands enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Driven Brands recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Driven Brands?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Driven Brands?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Driven Brands’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Driven Brands is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular jobs at Driven Brands?
What are the most popular categories at Driven Brands?
Infographic showing various Customer Service job openings at Driven Brands in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Support Representative

Driven Brands

Charlotte, NC • On-site, Remote

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

254th of 363 rated vehicle maintenance

Job description

Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Customer Service Representative - Experienced & Entry Level Positions Available!
Remote (Eastern time)
Are you a people person? Do you love helping others? Motivated by results?
If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Sales Support Specialists
Experience is VALUED...
Experienced Customer Service Representatives/sales support with 2 years' sales and automotive industry experience can join our team right away at a competitive pay. Also, with added benefits from our commission plans in place.
...but no experience REQUIRED!
Some of our most successful Specialists joined our team as trainees with no experience at all, coming from different working backgrounds - including servers, retail employees, auto dealer account reps, or other customer-facing professionals!
What our Sales Support Specialists love about Auto Glass Now:
  • Full-time & part-time schedules are available
  • Competitive base pay rates
  • PAID TIME OFF for full-time employees
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • SAME DAY PAY available through myFlexPay

As a Driven Brands Auto Glass Sales Support Specialist, your job will be to:
  • To make every customer excited to use Auto Glass Now
  • Create estimates, price quotes, and invoices for all customer's glass needs
  • Answer phones and return customer calls
  • Provide excellent customer service
  • Attention to detail
  • Ensure accuracy when booking all appointments
  • Input documentation on all calls and follow-up with callers as needed
  • Confirm all customer information is correct before booking
  • Be professional and have a positive attitude

All our Sales Support Specialists need to meet the following requirements:
  • Must have a sales background for the experienced pay
  • Must have a positive attitude and customer service
  • Must have basic computer skills
  • Must have strong communication skills
  • Bilingual (Spanish) proficiency is a plus!
  • Prior phone or call center experience is a plus!
  • Home Internet
  • Must have open availability including Holidays and weekends (OT pay for holidays)
  • Comfortable working a fast-paced environment

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
#LI-AS1
#DBCORP
#REMOTE
Position Location:
Texas
Compensation Range:
$14.10 - $25.10
Compensation Frequency:
Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.

What Driven Brands employees say

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About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006

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