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D.R. Horton Delaware/Maryland Eastern Shore
D.R. Horton Delaware/Maryland Eastern Shore

68 Dr Horton Purchasing Agent Jobs Hiring Near You

DR Horton

Customer Service Coordinator

Westerville, OH · On-site

$17.25 - $22.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly ... Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation ...

DR Horton, Inc.

Customer Service Coordinator

Westerville, OH · On-site

$17.25 - $22.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly ... Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation ...

DR Horton, Inc.

Superintendent

Westerville, OH · On-site

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly ... Medical, Vision and Dental * 401(K) * mployee Stock Purchase Plan * Flex Spending Accounts * Life ...

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D.R. Horton Delaware/Maryland Eastern Shore Jobs Information

Do workers at D.R. Horton get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and December 2025.

Does D.R. Horton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2026.

At D.R. Horton, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from D.R. Horton affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at D.R. Horton?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at D.R. Horton worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and October 2025.

Do D.R. Horton workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
73% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it for D.R. Horton workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at D.R. Horton?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Do D.R. Horton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and October 2025.

Do jobs at D.R. Horton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to take sick days at D.R. Horton?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at D.R. Horton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at D.R. Horton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at D.R. Horton get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at D.R. Horton?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at D.R. Horton enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at D.R. Horton recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at D.R. Horton?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at D.R. Horton?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think D.R. Horton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how D.R. Horton is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.

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Customer Service Coordinator

DR Horton

Westerville, OH • On-site

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Customer Service Coordinator. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Receive and confirm receipt of homeowner requests
  • Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments
  • Evaluate homeowner repair issues to determine if they are warrantable items
  • Communicates effectively to homeowner if repair issue is deemed not warrantable
  • Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Schedule and manage subcontractors to make designated warranty repairs
  • Certifies warranty work is completed within contractor obligations
  • Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Develops and maintains good rapport with subcontractors and homeowners
  • Execute policies to ensure compliance with quality standards

Qualifications
Required Qualifications
  • High School Diploma or GED
  • 6 months to 1 year related experience
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 15 pounds

Preferred Qualifications
  • Previous customer service experience
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to provide a systematic approach in carrying out assignments

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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