Austin, TX · On-site
Deliver proactive technical audits of our customers' Dialpad platforms, calling out configuration gaps and making recommendations for achieving better outcomes with the product. * Assist our ...
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Austin, TX · On-site
Deliver proactive technical audits of our customers' Dialpad platforms, calling out configuration gaps and making recommendations for achieving better outcomes with the product. * Assist our ...
Work with Dialpad's current ISV partners to deliver world-class integrations and ensure adoption of ... Initiate the implementation of API integrations / technical solutions and collaborate with internal ...
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Work with Dialpad's current ISV partners to deliver world-class integrations and ensure adoption of ... Initiate the implementation of API integrations / technical solutions and collaborate with internal ...
Austin, TX · On-site
Dialpad's Sales Engineers will contribute to our Sales team by building technical relationships ... of management on customer accounts. What You'll Do * Own product demonstrations and deliver high ...
Austin, TX · On-site
Dialpad's Sales Engineers will contribute to our Sales team by building technical relationships ... of management on customer accounts. What You'll Do * Own product demonstrations and deliver high ...
Work with Dialpad's current ISV partners to deliver world-class integrations and ensure adoption of ... Initiate the implementation of API integrations / technical solutions and collaborate with internal ...
Work with Dialpad's current ISV partners to deliver world-class integrations and ensure adoption of ... Initiate the implementation of API integrations / technical solutions and collaborate with internal ...
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
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About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
Your role Dialpad is looking for a Senior Product Manager to lead Platform & Agentic Integrations ... Ability to operate across both strategic and deeply technical problem spaces. * Strong product ...
Your role Dialpad is looking for a Senior Product Manager to lead Platform & Agentic Integrations ... Ability to operate across both strategic and deeply technical problem spaces. * Strong product ...
Chicago, IL · On-site
$99K - $128K/yr
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
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Chicago, IL · On-site
$99K - $128K/yr
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
Austin, TX · On-site
Deliver proactive technical audits of our customers' Dialpad platforms, calling out configuration gaps and making recommendations for achieving better outcomes with the product. * Assist our ...
Austin, TX · On-site
Deliver proactive technical audits of our customers' Dialpad platforms, calling out configuration gaps and making recommendations for achieving better outcomes with the product. * Assist our ...
$120 - $200/hr
... Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client ... deliver product demonstrations. * Leading technical sessions to validate product viability ...
New
$120 - $200/hr
... Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client ... deliver product demonstrations. * Leading technical sessions to validate product viability ...
New
... Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client ... deliver product demonstrations. * Leading technical sessions to validate product viability ...
Quick apply
... Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client ... deliver product demonstrations. * Leading technical sessions to validate product viability ...
... Managers to advocate for the team's technical initiatives. What you'll do * Develop and maintain ... Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program ...
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... Managers to advocate for the team's technical initiatives. What you'll do * Develop and maintain ... Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program ...
... manager--into high-quality, scalable technical solutions. You will help shape the 6-12 month ... Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program ...
Quick apply
... manager--into high-quality, scalable technical solutions. You will help shape the 6-12 month ... Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program ...
Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
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Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
Chicago, IL · On-site
$99K - $128K/yr
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
Chicago, IL · On-site
$99K - $128K/yr
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... deliver better experiences, increase operational efficiencies, and build a lasting competitive ...
Vancouver, BC · On-site
Your role Dialpad is looking for a Senior Engineering Manager to lead the team at the very core of ... Evaluate technical designs and architecture proposals with an eye toward scale and rapidly evolving ...
New
Vancouver, BC · On-site
Your role Dialpad is looking for a Senior Engineering Manager to lead the team at the very core of ... Evaluate technical designs and architecture proposals with an eye toward scale and rapidly evolving ...
New
San Francisco, CA · On-site
$144K - $190K/yr
Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
Quick apply
San Francisco, CA · On-site
$144K - $190K/yr
Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
Vancouver, BC · On-site +1
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... Beyond the technical skills, we are a team that values collaboration, continuous learning, and the ...
Quick apply
Vancouver, BC · On-site +1
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer ... Beyond the technical skills, we are a team that values collaboration, continuous learning, and the ...
Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
Drive Technical Strategy: Own the architectural roadmap and delivery of Dialpad's Agentic infrastructure, core orchestration layers, memory architectures, and evaluation/observability systems.
... across technical direction, execution, and people management. You will help shape and deliver Dialpad's next-generation AI platform, building production-grade systems where AI agents reason, act ...
... across technical direction, execution, and people management. You will help shape and deliver Dialpad's next-generation AI platform, building production-grade systems where AI agents reason, act ...
Your role As the Manager, Customer Success at Dialpad, you will lead a team of Customer Success ... Provide ongoing coaching, feedback, and development to help your team deliver exceptional customer ...
Your role As the Manager, Customer Success at Dialpad, you will lead a team of Customer Success ... Provide ongoing coaching, feedback, and development to help your team deliver exceptional customer ...
About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a CSE, you'll be engaged by CSMs and assist with technical advice, running demos, system configuration advice, and admin training. You'll work closely with CSMs to address customer questions about their existing products and services. You'll possess an in-depth knowledge of Dialpad's products and services, relating this knowledge in a way that is understandable to non-technical customers.
This hybrid position reports to our Customer Success Engineering leader, with preferred working hours set as US Core Hours, with Eastern, Mountain, or Pacific time depending on the agreed schedule.
What you'll do
Skills you'll bring
Why Join Dialpad
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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Telecommunications
1,001 - 5,000 Employees
San Francisco, CA, US
2011