Field Systems Engineer
Hebron, KY · On-site
You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. At DHL, our people are our greatest asset! Everyone's contribution drives ...
New
62 Dhl Software Jobs Hiring Near You
Field Systems Engineer
Hebron, KY · On-site
You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. At DHL, our people are our greatest asset! Everyone's contribution drives ...
New
Salesforce Senior Developer
Weston, FL · On-site
$119K - $146K/yr
Job Brief Join DHL eCommerce as a Salesforce Senior Developer and drive our digital transformation ... Bachelor's degree in information systems, Computer Science, or related field. * 8yrs Software ...
Salesforce Senior Developer
Weston, FL · On-site
$119K - $146K/yr
Job Brief Join DHL eCommerce as a Salesforce Senior Developer and drive our digital transformation ... Bachelor's degree in information systems, Computer Science, or related field. * 8yrs Software ...
DHL Jobs Information
Do workers at DHL get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.
70% of people say they get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.
Does DHL pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.
At DHL, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
Are part-time workers able to get health insurance from DHL?
Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at DHL?
Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from DHL affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at DHL?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers at DHL worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
Do DHL workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for DHL workers to change shifts?
Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at DHL?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.
Do DHL managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
Do jobs at DHL spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to take sick days at DHL?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a DHL job good for students?
Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at DHL good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at DHL?
Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
55% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
67% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at DHL?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at DHL?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think DHL’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and July 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how DHL is doing?
Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Dhl?
What are the most popular jobs at Dhl?
What are the most popular categories at Dhl?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
New
DHL rating
6.9
Based on 322 frontline employees who took The Breakroom Quiz
36th of 64 rated delivery companies
Job description
Job Brief
Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
General Summary:
Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
Essential Duties & Responsibilities:
Required Knowledge, Skills and Abilities:
Physical Requirements:
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability
Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
General Summary:
Field Systems Engineer works independently to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
Essential Duties & Responsibilities:
- Acts as primary IT contact across multiple sites providing exceptional customer service while ensuring all IT systems fully functional
- Works independently in troubleshooting and providing solutions to unresolved software and hardware problems through incident management system
- Install, replace, and configure hardware and software for Windows Desktop/Laptops, printers, hand held scanners, Microsoft Office
- Consults with customer on all aspects of end-user computing and desktop-based systems software; resolves more complex, less defined issues and escalations
- Interfaces with centralized IT Global teams and venders to resolve incidents
- Perform minor and major support utilities
- Provides second tier technical support to internal and external customers
- Maintain and increase industry knowledge on applicable products/applications via training, documentation and personal research
- Documents customer contacts, issues, and resolutions in the incident management system
- Provides input for new applications, features, application usability and supportability
- Submit proposed solutions to issues in knowledge base for internal/external documentation
- Acts as SME for consultation on site related IT issues
- Approval and Testing of new equipment, build specs for standard deployments
- Handles distribution of equipment across organization
- Supports IT Procurement for approval of equipment needs, hardware inventory, asset management
- Site travel required to audit site preparedness for peak season operations
- Support distribution center move or new set-up activities
- Able to work on-call rotation in a 24/7
- Additional duties as assigned.
Required Knowledge, Skills and Abilities:
- Bachelor's degree in IT or equivalent years of experience in supporting Microsoft Desktop Technologies required
- Two years of experience in providing PC Technician/Desktop Support required
- In depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues preferred.
- Knowledge in following technologies a plus: Installing Windows system Images, AD, Lenovo, and Dell hardware platforms, Service desk software, and remote control utilities.
- Must be able to work independently managing site expectations, complete end-user requests, troubleshoot problems, and escalate unresolved technical problems to proper level.
- Microsoft, Cisco and CompTIA Certifications preferred but not required
- Candidate should have a background that includes meeting high standard of customer service satisfaction, exceeding SLA's, and working in a team environment to complete tasks.
- Strong written and oral skills for effective communication to multiple levels of employees.
Physical Requirements:
- Required to move technical equipment weighing up to 50lbs. Including crouching, bending or kneeling to connect technical equipment.
- Works in a manufacturing environment. Some abnormal variations in temperature, humidity, unavoidable fumes, noise, dust and atmospheric conditions may exist.
- Up to 10% travel
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
- Competitive Pay
- Bonus Programs
- Retirement Savings - 401k with company match
- Medical, Dental, Vision, Well-being programs
- FSA/HSA availability
- Tuition Reimbursement
- Paid Time Off including vacation and sick time
- Company Paid Holidays and Floating Holidays
- Paid Parental Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Short Term and Long-Term Disability
- Life Insurance
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US