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109 Deloitte Capture Manager Jobs Hiring Near You

Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...

Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...

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Deloitte Jobs Information

What is it like to work at Deloitte?

Deloitte is known for its collaborative and inclusive culture, prioritizing diversity, equity, and inclusion to foster a sense of belonging among its employees. The company's global network is structured into various teams, including audit, consulting, tax, and financial advisory services, with a focus on delivering innovative solutions to clients across various industries. Working at Deloitte may appeal to individuals seeking a dynamic and challenging work environment with opportunities for professional growth, skill development, and global networking.

Do workers at Deloitte get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Deloitte pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

At Deloitte, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Deloitte affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Deloitte?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers at Deloitte worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Deloitte workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
79% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Deloitte workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Deloitte?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Deloitte managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Deloitte spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
63% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Deloitte?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and April 2026.

Is a Deloitte job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at Deloitte good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Deloitte feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Deloitte?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Deloitte recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Deloitte?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Deloitte?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Deloitte’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
52% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Deloitte is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and April 2026.
Infographic showing various Capture Manager job openings at Deloitte in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution.
Google Gemini Senior Consultant, Technical Transformation

Google Gemini Senior Consultant, Technical Transformation

Deloitte

Columbus, OH • On-site

Other

Posted 4 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Google Gemini, Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on December 31, 2026.

Work you'll do

A Technical Senior Consultant, you will be responsible for the design of our Google Gemini services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in Google Gemini services, ensures quality on projects, and identifies new sales opportunities at existing clients.

  • Client Management: Manage day to day interactions with senior clients and sponsors.
  • Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and help drive pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal scope and pricing strategies.
  • People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationship
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 5 years of consulting or industry
  • Minimum of Five years hands-on/end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX; formerly Customer Engagement Suite or CES)
  • At least two years experience with GECX Self-service with Conversational Agents (formerly Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, Big Query & Looker for contact center performance analytics for end-to-end delivery experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available
  • A Bachelor's degree (BS or BA)

Preferred

  • Master's/advanced degree in the area of specialization
  • Experience with Five9 or Genesys
  • Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 - $218,300

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


Qualifications:

Google Gemini, Senior Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on December 31, 2026.

Work you'll do

A Technical Senior Consultant, you will be responsible for the design of our Google Gemini services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in Google Gemini services, ensures quality on projects, and identifies new sales opportunities at existing clients.

  • Client Management: Manage day to day interactions with senior clients and sponsors.
  • Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and help drive pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal scope and pricing strategies.
  • People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationship
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 5 years of consulting or industry
  • Minimum of Five years hands-on/end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX; formerly Customer Engagement Suite or CES)
  • At least two years experience with GECX Self-service with Conversational Agents (formerly Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, Big Query & Looker for contact center performance analytics for end-to-end delivery experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available
  • A Bachelor's degree (BS or BA)

Preferred

  • Master's/advanced degree in the area of specialization
  • Experience with Five9 or Genesys
  • Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 - $218,300

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


Education:Bachelor's DegreeEmployment Type:

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