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Daikin

61 Daikin Customer Service Jobs Hiring Near You

Daikin

CSR INSIDE SALES 3

Eagan, MN · On-site

Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service ...

Daikin

CSR INSIDE SALES 3

Saint Paul, MN · On-site

Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service ...

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Daikin

CSR INSIDE SALES 3

Saint Paul, MN

Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service ...

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Daikin Jobs Information

What is it like to work at Daikin?

Daikin is a company that values innovation, teamwork, and customer satisfaction, fostering a collaborative and dynamic work environment.

Daikin's organizational structure is designed to encourage cross-functional collaboration, with a flat hierarchy that allows employees to take on diverse roles and responsibilities, and a focus on continuous learning and skill development. The company's mission is to provide innovative solutions for air conditioning and refrigeration, with a strong emphasis on sustainability and environmental responsibility.

Working at Daikin may appeal to candidates who are passionate about innovation, sustainability, and customer satisfaction, and who are looking for a company that offers opportunities for professional growth and development in a dynamic and collaborative work environment.

What makes Daikin an attractive place to work?

Daikin is a leading global air conditioning and climate control company with a strong reputation for innovation and sustainability. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. Joining Daikin provides a chance to contribute to the development of environmentally friendly solutions and to grow professionally in a global organization with a strong commitment to innovation and employee development.

Do workers at Daikin get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Daikin pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

At Daikin, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Daikin affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Daikin?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 22% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Daikin worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Daikin workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it for Daikin workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Daikin?

Most people find it easy to get time off.
98% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Daikin managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 59 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at Daikin spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Daikin?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Daikin good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Daikin feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Daikin get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Daikin?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Daikin enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Daikin recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Daikin?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Daikin?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Daikin’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Daikin is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Daikin?

    What are the most popular jobs at Daikin?

    What are the most popular categories at Daikin?

    Infographic showing various Customer Service job openings at Daikin in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

    CSR INSIDE SALES 3

    Daikin

    Eagan, MN • On-site

    Full-time

    Medical, Dental, Life, Retirement, PTO

    Posted 9 days ago

    Daikin rating

    7.6

    Company rating: 7.6 out of 10

    Based on 126 frontline employees who took The Breakroom Quiz

    249th of 490 rated machine equipment manufacturers

    Job description

    COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and supplies, is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative role to support our branch operations group located in Eagan, MN. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.
    Why work with us?
    • Benefits are effective on day one for all full-time direct hires
    • Training programs are available to help guide team members and develop new skills
    • Growth Opportunities - there is immense opportunities to grow your career
    • You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
    Responsibilities may include:
    • Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
    • Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
    • Provide excellent customer service via walk-ins, phone calls and e-mails.
    • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
    • Recommend alternate products based on cost, availability or specifications as needed.
    • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
    • Generate new and repeat sales by providing product and technical information in a timely manner.
    • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
    • Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
    • Assist customers with warranties and returns.
    • Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
    • Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
    • Periodically reach out to customers to determine satisfaction with the organization, products, and services
    • Monitor competitive activity and trends within territory.
    • Maintain records and prepare reports on sales activities.
    • Expand knowledge of HVAC products and keep current with latest trends within the industry.
    • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
    • Understand and follow work instructions, operating procedures, and company policies.
    • May travel to customer location to follow-up, make presentations or perform demonstrations.
    • Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
    • Perform additional tasks as assigned.
    Knowledge & Skills:
    • Knowledge of HVAC equipment / products is preferred.
    • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
    • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
      • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
      • Developing rapport and effective listening skills
      • Phone etiquette and e-mail etiquette
      • Professionalism - patience, poise, and tact
      • Ability to deal with high volume customer traffic.
    • Effective verbal skills - must be able to explain fairly technical parts information clearly.
    • Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
    • Effective organizational skills and time management skills including ability to prioritize and multi-task.
    • High level of attention to detail and accuracy.
    • Ability to establish positive working relationships with internal and external customers and employees.
    • Ability to use good judgement and strong work ethics and integrity on the job.
    • Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
    • Ability to understand and follow procedures, work instructions and company policies
    Experience:
    • 5+ years of progressive sales and customer service experience preferred
    • 5+ plus years in the HVAC industry preferred
    Education:
    • High School diploma or GED equivalent, some college preferred
    • HVAC certification preferred
    Physical Requirements/Work Environment:
    • Must be able to perform essential responsibilities with or without reasonable accommodations

    Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
    The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    • Pay rate range is $22.00 - $26.00 per hour based on experience
    • The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off.

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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