... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
60 Csm Retail Store Jobs Hiring Near You
... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
Helpdesk Technician
Black Mountain, NC ยท On-site
$19 - $25.75/hr
... into a regional grocery store chain with just under 200 retail locations operating in 6 ... Document all tasks received via ITSM/CSM platform. * Troubleshoot and resolve any issue that can be ...
Helpdesk Technician
Black Mountain, NC ยท On-site
$19 - $25.75/hr
... into a regional grocery store chain with just under 200 retail locations operating in 6 ... Document all tasks received via ITSM/CSM platform. * Troubleshoot and resolve any issue that can be ...
Helpdesk Technician
Black Mountain, NC ยท On-site
$19 - $25.75/hr
... into a regional grocery store chain with just under 200 retail locations operating in 6 ... Document all tasks received via ITSM/CSM platform. * Troubleshoot and resolve any issue that can be ...
Helpdesk Technician
Black Mountain, NC ยท On-site
$19 - $25.75/hr
... into a regional grocery store chain with just under 200 retail locations operating in 6 ... Document all tasks received via ITSM/CSM platform. * Troubleshoot and resolve any issue that can be ...
PIC (Internal Only)
Hood River, OR ยท On-site
OverviewOnly a current Area Coordinator, CSM, or Department Manager at this location will be ... retail * Responsible for leadership tasks as delegated by store managers * Act as the manager on ...
PIC (Internal Only)
Hood River, OR ยท On-site
OverviewOnly a current Area Coordinator, CSM, or Department Manager at this location will be ... retail * Responsible for leadership tasks as delegated by store managers * Act as the manager on ...
Customer Service Manager
Nashville, TN ยท On-site
$19 - $21/hr
... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
Customer Service Manager
Nashville, TN ยท On-site
$19 - $21/hr
... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
Customer Service Manager
Nashville, TN ยท On-site
... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
Customer Service Manager
Nashville, TN ยท On-site
... CSM) to join our management team. Our stores are open seven days a week , so candidates must be ... Previous retail leadership or customer service management experience preferred. (minimum two years)
Customer Success Analyst
Cincinnati, OH ยท On-site
CSM Collaboration & QBRs * Co-present adoption insights and usage trendsalongside Customer Success ... Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally.
Customer Success Analyst
Cincinnati, OH ยท On-site
CSM Collaboration & QBRs * Co-present adoption insights and usage trendsalongside Customer Success ... Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally.
Customer Success Analyst
Cincinnati, OH ยท On-site
CSM Collaboration & QBRs * Co-present adoption insights and usage trendsalongside Customer Success ... Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally.
Customer Success Analyst
Cincinnati, OH ยท On-site
CSM Collaboration & QBRs * Co-present adoption insights and usage trendsalongside Customer Success ... Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally.
Safety Manager
Madison, WI ยท On-site
$65K - $75K/yr
This role spans diverse environments, including warehouses, production facilities, retail stores ... ASP (Associate Safety Professional and/or CSP (Certified Safety Professional and/or CSM (Certified ...
Quick apply
Safety Manager
Madison, WI ยท On-site
$65K - $75K/yr
This role spans diverse environments, including warehouses, production facilities, retail stores ... ASP (Associate Safety Professional and/or CSP (Certified Safety Professional and/or CSM (Certified ...
PMP, CSM, or Prince2 certification is a plus. * Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable. * Familiarity with retail operations, supply chain, or store ...
PMP, CSM, or Prince2 certification is a plus. * Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable. * Familiarity with retail operations, supply chain, or store ...
Safety Manager
$65K - $75K/yr
This role spans diverse environments, including warehouses, production facilities, retail stores ... ASP (Associate Safety Professional and/or CSP (Certified Safety Professional and/or CSM (Certified ...
Safety Manager
$65K - $75K/yr
This role spans diverse environments, including warehouses, production facilities, retail stores ... ASP (Associate Safety Professional and/or CSP (Certified Safety Professional and/or CSM (Certified ...
Innovation Product Manager
Sunnyvale, TX ยท On-site
... retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan ... Project management professional (PMP), Scrum master (CSM). * English language domain (bilingual ...
Innovation Product Manager
Sunnyvale, TX ยท On-site
... retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan ... Project management professional (PMP), Scrum master (CSM). * English language domain (bilingual ...
As the leading specialty golf retailer and one of the fastest growing specialty retailers, we ... Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, a plus * Strong listening and ...
As the leading specialty golf retailer and one of the fastest growing specialty retailers, we ... Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, a plus * Strong listening and ...
Operations Specialist
Roswell, GA ยท On-site
As the leading specialty golf retailer and one of the fastest growing specialty retailers, we ... Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, a plus * Strong listening and ...
Operations Specialist
Roswell, GA ยท On-site
As the leading specialty golf retailer and one of the fastest growing specialty retailers, we ... Experience with Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource, a plus * Strong listening and ...
You have a passion for retail sales and all aspects of the agricultural industry. You are ... CSM systems. You are self motivated with the ability to work independently. You are honest and ...
You have a passion for retail sales and all aspects of the agricultural industry. You are ... CSM systems. You are self motivated with the ability to work independently. You are honest and ...
... available in our retail locations across our many brands, in field management, and in store ... Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.
... available in our retail locations across our many brands, in field management, and in store ... Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.
Director of Marketing Operations
Fairport, NY ยท On-site
$125K - $150K/yr
Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required ... available in our retail locations across our many brands, in field management, and in store ...
Director of Marketing Operations
Fairport, NY ยท On-site
$125K - $150K/yr
Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required ... available in our retail locations across our many brands, in field management, and in store ...
Senior Manager of Marketing Operations
Fairport, NY ยท On-site
$130K - $150K/yr
Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required ... available in our retail locations across our many brands, in field management, and in store ...
Senior Manager of Marketing Operations
Fairport, NY ยท On-site
$130K - $150K/yr
Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required ... available in our retail locations across our many brands, in field management, and in store ...
... available in our retail locations across our many brands, in field management, and in store ... Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.
... available in our retail locations across our many brands, in field management, and in store ... Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.
PT Customer Lead (500276)
Centreville, MD ยท On-site
... fourth largest grocery retail group in the nation, operating more than 2,000 stores and ... CSM/ACSM if needed to ensure service standards are maintained Perform the task of Food Lion To-Go ...
PT Customer Lead (500276)
Centreville, MD ยท On-site
... fourth largest grocery retail group in the nation, operating more than 2,000 stores and ... CSM/ACSM if needed to ensure service standards are maintained Perform the task of Food Lion To-Go ...
CSM Jobs Information
What are the most popular job types at Csm?
What are the most popular jobs at Csm?
What are the most popular categories at Csm?
Full-time
Medical, Dental, Vision, PTO
Posted 14 days ago
Job description
Description
Customer Service Manager- Opry Mills Mall
Join the Boot Factory Outlet Team!
At Boot Factory Outlet, every pair of boots tells a story. As a leader in the western and work boot industry, we proudly offer thousands of boots from top national brands including Justin, J.B. Dillon, Masterson, Harley-Davidson, Sterling River, and many more.ย
Our famous Buy One Pair, Get Two Pair FREE promotion keeps customers coming back, and we're looking for a passionate leader to help us deliver an exceptional shopping experience.
We are currently seeking a full-time Customer Service Manager (CSM) to join our management team.
Our stores are open seven days a week, so candidates must be available to work a flexible schedule, including days, evenings, weekends, and holidays.
Position Overview:
The Customer Service Manager partners with the General Manager to oversee the daily operations of the store while leading by example on the sales floor. This is a working manager role that combines leadership, customer service, team development, and operational excellence.
The ideal candidate is an energetic leader who enjoys coaching others, solving problems, creating an outstanding customer experience, and motivating a team to achieve sales goals.
What You'll Do:
- Deliver an exceptional shopping experience by ensuring every guest receives friendly, knowledgeable, and ย ย ย ย ย attentive service.
- Lead, coach, and motivate the sales team to achieve sales goals and provide outstanding customer ย ย ย ย ย service.
- Ensure the sales floor is appropriately staffed, and associates are strategically positioned for maximum productivity.
- Assist with daily store operations, including opening and closing procedures, cash handling, bank deposits, and receiving merchandise shipments.
- Execute company merchandising standards and ensure the store is clean, organized, and visually appealing.
- Set clear performance expectations and provide regular coaching, feedback, and recognition to team members.
- Serve as Manager on Duty when scheduled, resolving customer concerns and operational issues quickly and professionally.
- Train and develop associates by strengthening their selling techniques and product knowledge.
- Handle customer questions, concerns, and complaints promptly while creating positive resolutions.
- Recruit, develop, inspire, and retain high-performing team members.
- Lead with integrity, accountability, and a commitment to Boot Factory Outlet's values and standards.
What We're Looking For
- Previous retail leadership or customer service management experience preferred. (minimum two years)
- Strong leadership, communication, and interpersonal skills.
- Ability to motivate, coach, and develop a successful sales team.
- Excellent customer service and conflict-resolution abilities.
- Strong organizational skills with the ability to multitask in a fast-paced retail environment.
- Flexible availability, including evenings, weekends, and holidays.
Why Join Boot Factory Outlet?
- Competitive pay
- Free pair of boots upon hire
- Performance-based bonus opportunities
- Health, dental, and vision & insurance
- Paid time off
- Generous Employee discount
- Opportunities for career advancement and promotion from within
- Work alongside a fun, supportive team in an exciting retail environment
If you're a motivated leader with a passion for customer service and developing successful teams, we'd love to meet you. Apply today and take the next step in your retail leadership career with Boot Factory Outlet!
Requirements
Essential Physical Requirements and Qualifications:
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to operate and use all equipment necessary to run the store.
- Ability to climb ladders, when needed to retrieve stock.
- Ability to stand for extended periods and actively work on the sales floor throughout the shift.
- Ability to move or handle merchandise throughout the store generally weighing 0-60 pounds.