60 Crowdstrike Customer Service Jobs Hiring Near You

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About SkillBridge:

This Job Description is for DoD SkillBridge participation and is not eligible for direct hire.

Open to candidates in St Louis, MO.
CrowdStrike's DoD SkillBridge / Career Skills Program (CSP) Internship is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29 as enacted by 10 U.S.C. Sec 1143. Eligibility is restricted to members of the U.S. Armed Forces separating honorably with greater than 180 days of continuous Active Duty. SkillBridge/CSP period of eligibility is within the final 180 days of Active Duty service, and the SkillBridge/CSP must be completed prior to separation from Active Duty in the U.S. Armed Forces.
CrowdStrike's DoD SkillBridge/CSP Internship is open to members of all services, and all ranks and experience levels. Service members should fully review SkillBridge/CSP Job Description for requirements and qualifications of the individual position.
SkillBridge participants participate in full time training with industry (40-hour work week) under permissive temporary duty military orders and are not eligible for compensation from CrowdStrike during SkillBridge participation, but will continue to receive all military wages and benefits as defined by the Department of Defense.
DoD SkillBridge/CSP is fully compliant with FLSA, DBA, SCA, CSHSSA and all other pertinent Federal and State labor laws. For more employer information regarding DoD SkillBridge/CSP, please visit the Department of Defense DoD SkillBridge website at https://skillbridge.osd.mil/

About the Role:

CrowdStrike is looking for highly motivated, self-driven, technical analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

Am I an Analyst, Endpoint Protection TeamCandidate?

• Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you're not fully utilizing?

• Are you capable of leading teams and interacting well with customers?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:

• Exercise incident handling processes across Windows, Mac, and Linux platforms.

• Perform basic malware analysis.

• Develop and improve processes for incident detection and the execution of countermeasures

• Produce high-quality written and verbal communications, recommendations, and findings to customer management.

• Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events.

What You'll Need:

Successful candidates will have experience in one or more of the following areas:

• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists.

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware

• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

• Programming/Scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and .NET.

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Additionally, all candidates must possess the following qualifications:

• Capable of completing technical tasks without supervision.

• Desire to grow and expand both technical and soft skills.

• Strong project management skills.

• Contributing thought leader within the incident response industry.

• Ability to foster a positive work environment and attitude.

Requirements:

• Meets DoD SkillBridge Qualifications

• Current Active Duty Service Member

• Available to participate 90-180 days

• Must be willing to work on site. Offering a hybrid model which allows for some remote days each week after training.

• This role is only open to US citizens and Green Card holders.

Education:

• BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field.Applicantswithout a degree but with relevant work experience and/or training will be considered.

#LI-RC2

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.