60 Crowdstrike Customer Service Jobs Hiring Near You

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:

We're building a welcoming & flexible team that prizes collaboration over competition, one which provides opportunities to learn new skills, mentor junior and senior developers and contribute to the direction of both the team & the products we're responsible for. This is a high trust environment where we allow team members to manage their own time, take holidays as they need it and reward them with competitive salaries and equity.

CrowdStrike is seeking a Senior Engineer for our Policy Management team. This role will join the team responsible for the cloud-side software and user interfaces that provide configuration and settings information to the Falcon endpoint agent. Nearly every module of the Falcon platform offers customer-manageable configuration options, and changes to these options are distributed to the endpoint fleet within minutes. You'll be thinking about how to build high-quality systems that scale cleanly and reliably, and then implementing those ideas primarily in Go (and also some Python). The Policy Management team is involved across the entire product line and you'll get to work closely with other groups across the company.

CrowdStrike is a computer security company, but we do not require candidates for this role to have prior security industry experience. We will mentor and train in security topics as needed. We do expect a strong interest in CrowdStrike's mission and a willingness to engage with the needs of our product teams and customers.

Location:

• This is a hybrid role based out of either our office in Sunnyvale, CA or Redmond, WA with an expectation of being in the office twice a week.

What You'll Do:

• Build and evolve cloud-based systems to flawlessly manage and distribute configuration information to a fleet of millions of endpoints, collaborating with other cloud, front-end, and endpoint developers.

• Brainstorm, design, and build collaboratively with members across multiple teams.

• Build elegant and performant solutions for complex technical problems in Go.

• Read and critique code in the multiple programming languages in use in our environment (including Go, Python, Unix shell, Typescript, C++, among others), and provide technical guidance and feedback to team members.

• Focus on continual learning, raising the bar for both yourself and your teammates.

• Leverage our understanding of engineering best practices, including topics like appropriate testing paradigms, effective peer code reviews, logging, and resilient architecture patterns, to ensure that our code is clean.

• Be an energetic 'self-starter' with the ability to take ownership and be accountable for deliverables, both individually and when leading a team.

• Deliver and accept feedback with grace and courtesy.

• Collaborate on determining root causes of production outages and adding quality improvements to prevent outages in the future.

• Crowdstrike is a remote-friendly company, but we do get together from time to time. Some travel will be required for in-person meetings.

What You'll Need:

• Must be eligible for CJIS clearance (requires U.S. citizenship or Green Card/permanent resident status).

• A computer science background or equivalent experience (programming styles, data structures, algorithms, distributed systems, etc.)

• 5+ years of experience building and scaling back-end systems in production.

• Team player skills - we embrace collaboration.

• Deep understanding of distributed systems and scalability challenges.

• Experience with Golang, Python, Kubernetes, Cassandra, Redis, Kafka, Elastic Search, and/or similar technologies. You don't need all of these, but you need some.

• Prior experience with cloud services, such as AWS or Azure, particularly compute and storage offerings.

• Experience developing and deploying into Linux containers.

• Ability to travel (primarily to the United States) 1-3x per year.

• Both a sense of humor and a sense of humility

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

• Prior experience managing configuration automation for large endpoint fleets (for example, Microsoft Configuration Manager, JAMF Pro, ChromeoOS device management)

• Prior experience with building, operating, and scaling low-latency internet services.

• Solid grounding in the technology of at least one cloud environment (AWS, Azure, GCP).

• Exposure to/experience with cybersecurity and intelligence.

#LI-CW1

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

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Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $140,000 - $215,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.