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Cox Communications

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Cox Communications Jobs Information

Do workers at Cox Communications get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Cox Communications pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

At Cox Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Cox Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Cox Communications?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 41% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Cox Communications worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Cox Communications workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Cox Communications workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Cox Communications?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Cox Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Cox Communications spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Cox Communications?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Cox Communications job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

Is working at Cox Communications good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cox Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cox Communications get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Cox Communications?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cox Communications enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cox Communications recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Cox Communications?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Cox Communications?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Cox Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cox Communications is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.
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Account Manager (Cox Business)

Account Manager (Cox Business)

Cox Communications, Inc.

Kansas City, KS • On-site, Remote

$85K - $128K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies

Job description

Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Account Manager - CB - CCI

Management Level

Manager - Non People Leader

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $85,500.00 - $128,300.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $68,200.00.

Job Description

Sales can be both an art and science - and we're looking for someone who can leverage both.

At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.

We're hiring an Account Manager to grow and strengthen valuable business relationships with existing Cox Business enterprise clients. This role is all about developing account strategies and building meaningful connections with customers. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.

Are you up to the task? Let's talk!

What You'll Do

You'll be responsible for new account development, plus maintaining and growing your customer base through cross-selling, upselling, renewal and retention. You may manage industry-specific customers or enterprise-level relationships within your home territory. You will:

Identify new prospects and generate sales opportunities with existing customers.

Develop and maintain sales plans for assigned accounts.

Meet with prospective and existing customers to assess technology needs and goals.

Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.

Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors.

Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.

Develop strategies and presentations to sell complex bundled voice, data and video solutions.

Negotiate pricing and products with new and existing customers.

Serve as a public face for Cox Business in the local community to network, develop and maintain Cox's presence in the market.

Who You Are

This role requires a high level of understanding of Cox's business products, as well as the ability to communicate their benefits clearly and effectively to our business clients. So, it's important that you're a fast learner and an active listener. You also have the following qualifications:

Minimum:

A bachelor's degree with 6 years of experience; or a master's degree with 4 years of experience; or 10 years of experience in a related field.

A valid driver's license, good driving record and reliable transportation.

Experience using Windows-based PCs, Microsoft Office and a CRM.

Excellent relationship building, written communication and formal presentation skills.

Preferred:

2 years of experience in telecommunications, technology or cloud sales.

Knowledge of local market and key contacts.

Exciting things are happening at Cox. Join us and make your mark today!

What's in It for You?

Here's a sneak peek of the benefits you could experience as a Cox employee:

A competitive salary and top-notch bonus/incentive plans.

A pro-sales culture that honors what salespeople (like you!) contribute to our success.

Exceptional work-life balance, flexible time-off policies and accommodating work schedules.

Comprehensive healthcare benefits, with multiple options for individuals and families.

Generous 401(k) retirement plans with company match.

Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.

Professional development and continuing education opportunities.

Access to financial wellness/planning resources.

Check out all our benefits.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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