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Cox Enterprises
Cox Enterprises

62 Cox Enterprises Customer Service Jobs Hiring Near You

Cox Enterprises

Service Writer II

Orlando, FL · On-site

Service Writer II Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has ... Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering ...

Cox Enterprises

CDL A Driver

Hillsborough, NJ · On-site

Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in ...

Cox Enterprises

Driver I - CDL

Oak Creek, WI · On-site

$1.2K - $1.6K/wk

Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering selects services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported ...

Cox Enterprises

Driver II

De Forest, WI · On-site

$12.50 - $16.25/hr

Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by ...

New

Cox Enterprises

Part-Time Driver (Manheim)

Orlando, FL · On-site

$17.52/hr

... Service or Gas Truck Driver when the vehicle is out of gas. * Assist customers (i.e., dealers ... Cox Automotive does not currently administer a pre-employment drug test for marijuana for this ...

New

Cox

Lead Business Service Specialist

Atlanta, GA · On-site

$22.02 - $33.08/hr

Cox Enterprises is seeking a Lead Business Services Specialist to deliver senior-level operational and administrative support with a strong emphasis on hospitality, customer experience, and workplace ...

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All JobsCox Enterprises Customer Service Jobs

Cox Enterprises Jobs Information

Do workers at Cox Enterprises get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Does Cox Enterprises pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Is the health insurance from Cox Enterprises affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and November 2025.

Do workers at Cox Enterprises worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do Cox Enterprises workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2025.

How easy is it to get time off at Cox Enterprises?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Cox Enterprises managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Cox Enterprises spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Cox Enterprises?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at Cox Enterprises feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at Cox Enterprises get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Is it stressful to work at Cox Enterprises?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at Cox Enterprises enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at Cox Enterprises recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people get enough training when they start at Cox Enterprises?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people get support to advance at Cox Enterprises?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people think Cox Enterprises’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers feel well informed about how Cox Enterprises is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and November 2025.

What are the most popular job types at Cox Enterprises?

    What are the most popular jobs at Cox Enterprises?

    What are the most popular categories at Cox Enterprises?

    Infographic showing various Customer Service job openings at Cox Enterprises in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Care Specialist I (Manheim)

    Cox Enterprises

    Phoenix, AZ • On-site

    $17 - $22.25/hr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Posted 4 days ago

    Cox Enterprises rating

    8.8

    Company rating: 8.8 out of 10

    Based on 10 frontline employees who took The Breakroom Quiz

    8th of 99 rated telecommunications companies

    Job description

    Customer Care Specialist I

    PRIMARY DUTIES/KEY RESPONSIBILITES

    • Receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
    • Listen actively to customers and demonstrate professionalism in all interactions.
    • Troubleshoot and resolve standard technical and account-related issues.
    • Escalate complex issues to appropriate internal teams or specialists.
    • Document customer interactions, issues, and resolutions in company systems.
    • Follow security protocols when accessing customer information.
    • Collaborate with internal teams to ensure timely issue resolution.
    • Support customer education and training as needed.
    • Maintain customer relationships through quality service delivery.
    • Perform related duties as assigned by the supervisor.

    Required Experience & Specialized Knowledge and skills

    • High School Diploma/GED
    • Generally less than 2 years of experience in related field.
    • Schedule – must have flexibility to work evenings, weekends, holidays as required.
    • Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
    • Understand foundational levels of computers and technology, internet, email.
    • Excellent oral and written communications skills, particularly in a phone or email context.
    • Experience working in a contact center metrics driven environment.
    • Strong communication skills and basic computer knowledge.
    • Ability to operate under tight pressure.
    • Experience working in the automotive industry
    • Bilingual English-Spanish is preferred.

    Drug Testing

    To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

    Benefits

    Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

    About Us

    Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

    What Cox Enterprises employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Cox Enterprises logo

    About Cox Enterprises

    Sourced by ZipRecruiter

    Cox Enterprises is a leading, Atlanta-based media conglomerate that spans across the communications, automotive, and media industries. Since its establishment in 1898 by James M. Cox, the business has expanded significantly and is known for owning Cox Communications, Cox Automotive, and Cox Media Group. The company's mission is to empower people today to build a better future for the next generation, which is achieved through the industry-leading services and unparalleled experiences they provide to millions of their customers every day. Amongst their many achievements, Cox Enterprises takes pride in holding a place in the top 20 of Forbes' "America's Largest Private Companies."

    Industry

    Media and telecom

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1898

    Social media

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