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Covenant Logistics
Covenant Logistics

68 Covenant Logistics Customer Service Jobs Hiring Near You

Covenant Logistics

Account Manager

Columbus, OH

$59K - $93K/yr

Excellent Customer Service to internal & external customers * Monitor, Approve, & Streamline driver ... Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity ...

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Excellent Customer Service to internal & external customers * ⁠Monitor, Approve, & Streamline ... Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity ...

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Excellent Customer Service to internal & external customers * Monitor, Approve, & Streamline driver ... Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity ...

Covenant Logistics

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Excellent Customer Service to internal & external customers * ⁠Monitor, Approve, & Streamline ... Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity ...

SFI

Be Seen First

Logistics Customer Service Representative

Dallas, TX · On-site

$18.50 - $19.50/hr

Logistics Customer Service Representative We are currently hiring Customer Service Representative in the Dallas, TX area. We have several opportunities available due to our growing needs! We are ...

SFI

Be Seen First

Logistics Customer Service Representative

Dallas, TX · On-site

$18.50 - $19.50/hr

Logistics Customer Service Representative We are currently hiring Customer Service Representative in the Dallas, TX area. We have several opportunities available due to our growing needs! We are ...

Ottimo Resources

Logistics CSR

Miami, FL · On-site

Logistics Customer Service Agent Leading freight forwarding company is looking for a dynamic Logistics Customer Service Agent for their Miami branch! The Customer Service Agent facilitates the ...

Manpower

Logistics Customer Service Rep

Cleveland, OH · On-site

$18 - $19/hr

As a Logistics CSR, you will be an integral part of the International Logistics team supporting operational efficiency and seamless import processes. The ideal candidate will demonstrate strong ...

Manpower

Logistics Customer Service Rep

Cleveland, OH

$18 - $19/hr

As a Logistics CSR, you will be an integral part of the International Logistics team supporting operational efficiency and seamless import processes. The ideal candidate will demonstrate strong ...

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All JobsCovenant Logistics Customer Service Jobs

Covenant Logistics Jobs Information

Do workers at Covenant Logistics get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and November 2025.

Does Covenant Logistics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between April 2025 and May 2026.

At Covenant Logistics, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Covenant Logistics affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Covenant Logistics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Covenant Logistics worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Covenant Logistics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Covenant Logistics workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.

How easy is it to get time off at Covenant Logistics?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Do Covenant Logistics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Covenant Logistics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Covenant Logistics?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Covenant Logistics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Covenant Logistics get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Covenant Logistics?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Covenant Logistics enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Covenant Logistics recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Covenant Logistics?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Covenant Logistics?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Covenant Logistics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Covenant Logistics is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and February 2026.

What are the most popular job types at Covenant Logistics?

    What are the most popular jobs at Covenant Logistics?

    What are the most popular categories at Covenant Logistics?

    Infographic showing various Customer Service job openings at Covenant Logistics in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

    Transportation Fleet Manager

    Covenant Logistics

    Columbus, OH • On-site

    $47K - $73K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 19 days ago

    Covenant Logistics rating

    6.7

    Company rating: 6.7 out of 10

    Based on 20 frontline employees who took The Breakroom Quiz

    256th of 362 rated logistics

    Job description

    The Fleet Manager is a key operations link between the organization, drivers, and customers. The Fleet Manger coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals. The Fleet Manager will coordinate and communicate with customers related to the fleet activity to maximize utilization of drivers and company assets. This is an entry-level manager position managing an operation(s) limited in scope.
    Responsibilities
    • Manage Dedicated Fleet of Professional Drivers
    • Assist in Managing messaging for overall operations
    • Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker's Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)
    • Track and trace the trucks in the morning and through the day.
    • Track and manage home time requests in accordance with accounts expectations.
    • ⁠Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
    • Receive ETAs and PTAs and manage throughout the day.
    • Receive confirmations of load assignments.
    • Develop an effective working relationship with assigned professional drivers and understand the needs and performance of each professional driver.
    • Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
    • Monitor and trace loads so that follow up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
    • Work with other internal departments to resolve customer or company issues when necessary.
    • Follow established procedures and best practices to ensure consistency and quality.
    • Manage Driver PM Schedules for both tractor and trailers
    • Assist drivers with payroll needs, Advances, Fuel issues
    • Respond to all driver messages in a timely manner
    • Accurately update AS400 and/or TMW data

    Knowledge, Skills, and Abilities
    • Ability to demonstrate a high level of proficiency in Microsoft Office Products
    • Must be able to effectively communicate verbally, in writing, and electronically
    • Knowledge of DOT regulations and Driver HOS necessary
    • Ability to work in a fast paced and always changing environment
    • Ability to manage people effectively
    • Ability to be self-motivated and work unsupervised

    Education/Experience
    • High School Diploma or equivalent required
    • Bachelor's degree in Business, Logistics or other closely related field is preferred
    • AS400 and/or TMW experience is preferred but not required
    • 0-3 Years Management Experience or other similar leadership role
    • Transportation experience preferred

    Competitive Compensation
    We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.
    • Expected Pay Range: $47,382.40-$53,435.20
    • Full Pay Range: $47,382.40-$73,237.00
    • Pay Grade: 7
    • 401(k) Match: Build your future with our generous company match.
    • Serious Health Condition Pay: Financial protection when it matters most.

    Robust Health & Wellness Benefits
    Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:
    • Medical, Dental & Vision Insurance
    • Telemedicine Access
    • Company-Paid Short & Long-Term Disability Coverage
    • Health Savings Account (HSA)
    • Company-Paid Life Insurance

    Time to Recharge
    We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
    • Generous Paid Time Off (PTO)
    • Paid Company Holidays
    • Time off to Volunteer

    Culture-Driven Perks
    We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
    • Casual Dress Code: Dress for your day.
    • Tuition Reimbursement: Advance your education with financial support.
    • Employee Discount Program: Exclusive savings on everyday essentials and more.
    • Dependent Care Flexible Spending Account (DFSA)
    • Adoption Assistance: Meaningful support for growing families.
    • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
    • Pet Insurance: To protect your furry family members

    Covenant Logistics is an Equal Opportunity Employer
    Disability/Veteran
    VEVRAA Federal Contractor

    What Covenant Logistics employees say

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