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60 Coolsys Customer Service Jobs Hiring Near You

CoolSys

Service Tech 3-Refrigeration

Bloomingdale, GA · On-site

$30 - $55/hr

... CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

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CoolSys Jobs Information

Do workers at CoolSys get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Does CoolSys pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

At CoolSys, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from CoolSys affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CoolSys?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at CoolSys worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do CoolSys workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for CoolSys workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at CoolSys?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do CoolSys managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at CoolSys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at CoolSys?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at CoolSys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CoolSys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at CoolSys get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at CoolSys?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at CoolSys enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at CoolSys recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at CoolSys?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at CoolSys?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think CoolSys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how CoolSys is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

What are the most popular job types at Coolsys?

    What are the most popular jobs at Coolsys?

    What are the most popular categories at Coolsys?

    Infographic showing various Customer Service job openings at Coolsys in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Senior Refrigeration Service Technician - Commercial & Industrial

    CoolSys

    Auburn, WA • On-site

    $35 - $60/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 6 days ago

    CoolSys rating

    8.2

    Company rating: 8.2 out of 10

    Based on 40 frontline employees who took The Breakroom Quiz

    63rd of 283 rated repair and maintenance companies

    Job description

    Overview
    An Evergreen Requisition is an advertisement for positions that CoolSys continuously hires throughout the year. It is a way for CoolSys to build a database of qualified, interested applicants for a particular job so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest in that job. If there is an interest in your application, a recruiter will reach out to you.
    WHY COOLSYS?
    At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with:
    • Competitive Compensation: $35.00- $60.00 hr.
    • Sign on Bonus: Up to $5,000.00 DOE
    • Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
    • Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
    • Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
    • Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

    Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!
    Responsibilities
    This position is responsible to assist in the repair and overhaul equipment, refrigeration, heating and ventilation equipment to ensure customer needs are met efficiently, accurately and on-time.
    • Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds customers' expectations
    • Provides general repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
    • Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
    • Provides department support by processing job tickets, work orders to the necessary department in a timely manner.
    • Provides necessary training to new or less qualified technicians as needed.
    • Perform work on minor construction and remodeling projects including startups of new installations.
    • Drives company vehicle in a safe manner.
    • Performs other related duties and projects as assigned by management.

    Qualifications
    • High school diploma/GED.
    • EPA certification.
    • Certification from an accredited vocational-technical or trade school a plus.
    • Good driving record.
    • Knowledge of commercial refrigeration, ice machines, gas furnaces, and electrical components.
    • Working knowledge of single systems, parallel rack systems, display cases and walk-in boxes.
    • 5-7 years' experience in commercial refrigeration, HVAC, ice machines, gas furnace and electrical required.
    • Experience working on refrigeration equipment in convenience and supermarket stores.
    • Ability to efficiently troubleshoot and repair computer controls and commercial refrigeration equipment.
    • Good mechanical aptitude skills.
    • Good communication skills and the ability to build strong relationships with customers, coworkers and management.
    • Must be able to lift up to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time.

    Join Us
    Today, there are 26 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
    An Evergreen Requisition is an advertisement for positions that CoolSys continuously hires throughout the year. It is a way for CoolSys to build a database of qualified, interested applicants for a particular job so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest in that job. If there is an interest in your application, a recruiter will reach out to you.
    Connect with us on Facebook and Twitter
    Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
    Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
    Sr, senior, Service Tech, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems

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